$20 Arcade City Pigeon Forge Play Card (+$5)

Explore Arcade City in Pigeon Forge with a discounted play card. Enjoy a variety of games, prizes, and fun for all ages, at a great value.

If you’re heading to Pigeon Forge and looking for a way to add some playful energy to your trip, the Arcade City Play Card could be just what you need. While I haven’t personally tried this package, reviews and details paint a pretty appealing picture. This experience offers a chance to enjoy a wide range of arcade games in a lively, family-friendly environment — all without breaking the bank.

Two things we really like about this experience are its affordability and variety. The discounted $20 card provides $25 worth of game credits, giving you some extra value for your money. Plus, Arcade City’s reputation for fun, inclusive atmosphere means there’s likely something for all — from kids to adults. That said, one aspect to consider is the initial process of checking your game credits and prizes, which some reviewers found a little time-consuming during busy periods.

This tour is best suited for travelers who enjoy gaming and casual entertainment, especially those with a few hours to spare. Whether you’re a family with kids, a group of friends, or even just someone looking to unwind after a day of sightseeing, this arcade promises a mix of fun and relaxed competition. It’s a solid addition for anyone eager to add a playful, affordable break to their Pigeon Forge trip.

Key Points

$20 Arcade City Pigeon Forge Play Card (+$5) - Key Points

  • Great Value: The $20 card gives you $25 worth of credits, stretching your dollar further.
  • Diverse Game Selection: From classic arcade games to prize-winning options, there’s plenty to try.
  • Family-Friendly Atmosphere: Suitable for all ages, with staff noted for friendliness and helpfulness.
  • Prime Location: Situated at The Island, in a lively, popular hub of activity.
  • Prize Opportunities: Many reviews highlight the chance to win prizes, making it even more engaging.
  • Potential Wait Times: During busy hours, prize counters might experience some backups.

An In-Depth Look at Arcade City

$20 Arcade City Pigeon Forge Play Card (+$5) - An In-Depth Look at Arcade City

When considering a visit to Arcade City in Pigeon Forge, it’s helpful to understand what makes this arcade stand out and what you might expect during your time there. Located conveniently within The Island, this arcade blends a fun, energetic vibe with a broad selection of games, ensuring plenty of options regardless of age or skill level.

The Itinerary and Experience Breakdown

The core of this experience is the play card, which offers a smart way to enjoy arcade games without the hassle of paying per game. You pay $20, and in return, you get a $25 game credit. This extra buffer is handy, especially if you’re planning to spend a couple of hours challenging yourself and your friends.

Stop 1: Arcade City Pigeon Forge — This is the main event, an arcade that combines both fun and prizes in a lively environment. The reviews consistently praise the friendly staff, with mentions of individuals like Andrew, Kasey, Zane, and Chancy going above and beyond to make guests feel welcome and supported. The staff’s helpful attitude enhances the experience, especially at the prize or ticket stations, where patience and kindness seem to be the focus.

What You Can Expect Inside

Once inside, you’ll find a sprawling space filled with classic and modern arcade games. Many players highlight how the games are fairly priced and how many can be played with multiple players, making the experience more social and enjoyable. Some reviewers mention the quality of prizes, which are described as “awesome,” adding extra motivation to keep playing and winning.

The prize station gets a lot of attention. Guests love the ability to exchange tickets for prizes, and the staff’s patience makes the process smoother, even during busy times. Several reviews celebrate staff members like Chancy and Zane for their exceptional customer service, making the prize redemption both fun and hassle-free.

The Location and Atmosphere

Located at 131 The Island Dr, Arcade City benefits greatly from its prime location. The Island is a bustling area with shops, restaurants, and attractions, so you can easily combine arcade fun with other activities. The arcade’s environment is described as inviting and lively, with AC providing relief from the Tennessee heat during summer visits, which is a big plus.

The Cost for Fun and Prizes

Cost-wise, the $20 Play Card is quite reasonable, especially considering the extra $5 worth of credits. You get access to a broad selection of games, many of which are suitable for groups or families. The reviews note that you can get a lot of playtime for your money, with some players mentioning how tickets and prizes are worth the effort.

Real Guest Experiences and Highlights

From the positive reviews, it’s clear that many visitors return year after year, highlighting the arcade’s consistency in delivering good fun. One guest said it’s the “best arcade in all of Pigeon Forge and Gatlinburg”, which is high praise considering the competition. The general consensus is that Arcade City offers more than just games — it’s an experience that creates memories, especially with staff like Zane and Chancy making the visit extra special.

Travelers also mention how the games are fun for all ages, and the staff’s attentive service makes a difference. For example, one guest appreciated how the staff fixed a malfunctioning game quickly and awarded all tokens owed, showing genuine care for customer experience.

Downsides and Considerations

While most reviews are glowing, some mention wait times at the prize counter during busy hours. If you’re visiting during peak times, be prepared for a potential delay when exchanging tickets. Also, some guests found it slightly hassle-prone to check the balance on their cards, which suggests that managing credits could be smoother.

Who Would Enjoy This?

This arcade experience is best suited for those who love casual gaming, prizes, and a lively atmosphere. It’s particularly good for families, groups of friends, or even solo travelers looking to kill some time with a variety of engaging games. If you’re after high-stakes gaming or modern virtual reality experiences, this might not be your spot, but if simple, fun, and affordable gaming is your goal — this will hit the mark.

Practical Details

  • Duration: Expect around 1 to 2 hours of entertainment, depending on how many games you play.
  • Price: $18.47 per person for the $20 card, with optional additional $5 for extra credits.
  • Meeting Point: Redeem your play card at 131 The Island Dr, Pigeon Forge, TN 37863.
  • Hours: Open Monday through Thursday from 10:00 AM to 10:00 PM, providing ample time to fit in your visit.
  • Cancellation: Free cancellation up to 24 hours in advance, giving flexibility if plans change.

The Sum Up

$20 Arcade City Pigeon Forge Play Card (+$5) - The Sum Up

In many ways, Arcade City at The Island offers a straightforward, enjoyable arcade experience with good value for the price. The extra credits included with the discounted play card mean you’re likely to get more game time than the initial cost suggests, which is a nice bonus. The friendly staff and prize opportunities elevate the visit from just another arcade to a memorable part of your trip.

If you’re someone who appreciates a variety of games, enjoys winning prizes, and values friendly service in a central, lively setting, this experience will serve you well. It’s especially suitable for those looking for a relaxed, family-friendly outing that won’t blow your budget.

While it might not be the place for high-tech or cutting-edge virtual experiences, the classic arcade atmosphere combined with excellent value and positive reviews makes it a worthwhile stop. Just keep in mind that during peak hours, some lines at the prize station or card checking might slow things down a bit.

All in all, Arcade City provides a dependable, fun-filled way to add some playful energy to your Pigeon Forge stay, with enough variety and prizes to keep everyone entertained.

✨ Book This Experience

$20 Arcade City Pigeon Forge Play Card (+$5)



4.5

(43 reviews)

“Arcade City in Pigeon Forge is a blast! Great games, fun atmosphere, and super friendly staff. Perfect for all ages! Will come back.”

— A Tripadvisor Reviewer, May 2025

FAQ

Can I cancel my ticket?
Yes, you can cancel for free up to 24 hours before your scheduled visit. Just remember, cancellations within 24 hours are non-refundable.

Is this experience suitable for families?
Yes, Arcade City is described as a family-friendly spot with games for all ages. Staff are noted for being friendly and patient, especially with children.

How much do I need to spend?
The basic cost is $20 for a play card, which gives you $25 worth of credits. You can add $5 more if you want extra game time or credits.

Where do I redeem my play card?
At 131 The Island Dr in Pigeon Forge. That’s where the ticket redemption point is located.

What are the operating hours?
Open Monday through Thursday from 10:00 AM to 10:00 PM, providing plenty of flexibility.

Is there a limit to the number of games I can play?
Most games can be played with the credits on your card, and many are suitable for multiple players, making it easy to enjoy with friends or family.

Are there prizes I can win?
Absolutely. Many reviews mention the prizes as being “awesome”, and you can exchange tickets you earn from games at the prize station.

Is it accessible for service animals?
Yes, service animals are allowed at Arcade City.

What if I encounter a malfunctioning game?
Staff like Zane or other team members are quick to respond. Guests say they’re helpful and fix issues promptly.

How far in advance should I book?
Most travelers plan about 15 days ahead, though last-minute bookings are possible depending on availability.

If you’re after a fun, budget-friendly way to add some excitement to your Pigeon Forge trip, Arcade City’s play card experience offers plenty of reasons to give it a try. Just be prepared for some possible lines during busy times, and you’ll find yourself enjoying hours of game-filled entertainment.