Thinking about a day of splashy fun while visiting Crete? The WaterCity Waterpark is a popular option, especially if you’re looking to combine excitement with convenience since hotel pickup is included. We’ve taken a close look at what this experience offers, based on plenty of traveler reviews and the official info, so you can decide if it’s a good fit for your trip.
What we really like about this waterpark is how it caters to a wide range of tastes — whether you’re after adrenaline-pumping slides or just want to float lazily along a long river. Plus, the convenience of hotel pickup and drop-off makes it a hassle-free way to spend your day. On the flip side, it’s worth noting that this isn’t a full-day adventure; six hours at the park feels about right for most visitors, but if you’re a waterpark enthusiast or keen on a longer outing, you might find the time a bit limiting.
If you’re traveling with family or friends who enjoy water activities, this tour could be a great option. However, folks with certain health conditions, like heart problems or recent surgeries, should think twice due to the physical nature of some rides. Overall, it’s an experience that suits those looking for a fun, relax-and-play kind of day with easy logistics.
Key Points

- All-You-Can-Enjoy Access: Unlimited slides, pools, lazy river, and water playground means no rushing — just fun at your own pace.
- Great for Families: The dedicated water playground for toddlers and varied slides make this a family-friendly option.
- Convenience Matters: Included hotel pickup and drop-off from many locations across Crete simplifies planning.
- Food & Drinks: While you can purchase food and beverages inside, bringing your own towels is necessary since they aren’t included.
- Safety & Supervision: Lifeguards are on duty, helping keep the environment safe for everyone.
- Value for Money: Around $47 per person feels reasonable for a full day of water-based activities.
What’s the Waterpark Experience Actually Like?

When you arrive at WaterCity, you’re met with an impressive array of water attractions that promise fun for all ages. We loved the way the park manages to blend thrill rides with options for relaxation, meaning everyone in your group will find something they enjoy. From adrenaline-fueled slides to the gentle float of the lazy river, there’s a good balance that keeps the day engaging but not exhausting.
The Slides and Rides
You can slide down as many times as you like — a perfect setup for those who love a good adrenaline rush. The variety of slides caters to different comfort levels, and some have height requirements, so it’s worth checking if you’re traveling with kids or shorter adults. The recent reviews mention the park as “awesome” and “brilliant,” which is a strong sign that the rides deliver on fun.
The Lazy River & Pools
The 385-meter lazy river is a highlight, especially on warm Crete days when floating along with a drink in hand is just about perfect. The wave pool, which mimics artificial sea waves, adds a touch of the ocean to your day, and it’s a favorite for those who love to splash around in a lively pool environment.
The Kids’ Area & Family-Friendly Features
Traveling with children? The dedicated water playground for toddlers and kids’ slides provides a safe, fun space for the little ones. As one reviewer pointed out, the park is designed to entertain family members of all ages, making it a solid pick for a family day out.
Food & Refreshments
Inside the park, the restaurants and bars serve up drinks and snacks, including delicious tapas options — a nice bonus for those looking for a quick bite or refreshing beverage. Keep in mind, food and drinks aren’t included in the ticket price, so budget accordingly.
Planning more time in Heraklion? We've covered other experiences worth considering.
The Practical Side: Logistics & Tips

Getting There & Transportation
The tour picks you up from over 30 locations across Crete, including popular spots like Heraklion, Malia, and Agios Nikolaos. The bus or coach transfer is one of the most straightforward ways to reach WaterCity without worrying about parking or navigating unfamiliar roads. Pickup times range from 8:30 to 10:45 AM, depending on your hotel’s location, so planning your morning accordingly helps.
Duration & Timing
You’ll have about six hours at the park — from roughly 9:00 AM to 3:00 PM or 4:30 PM, depending on departure. This window is usually enough to enjoy all the major attractions without feeling rushed. The return trips leave at around 16:30 and 18:00, giving you flexibility for a relaxed afternoon or a quick rest before heading back.
What to Bring & What Not to Bring
To maximize your comfort, pack essentials like sunscreen, sunglasses, a sun hat, and a towel. Since towels aren’t included, bringing your own makes a big difference. As for restrictions, no outside food or drinks are allowed, but that’s typical for waterparks. Pets aren’t permitted either, with assistance dogs being the only exception.
Safety & Accessibility
Lifeguards are on duty all day, which offers peace of mind. However, people with certain health issues—like heart problems, high blood pressure, or recent surgeries—should consider whether the physical activity involved is suitable for them.
What the Reviews Reveal

The overall rating sits at 4.2 out of 5 based on 115 reviews, which is pretty solid for a day-trip waterpark. Vacationers consistently mention how fun and well-maintained the park is. Comments like “the park is awesome” and “brilliant” pop up frequently, showing that most guests leave happy.
One reviewer from Poland said, “6 hours in the park is totally enough, the park is awesome, I recommend it,” which echoes what others have experienced — that the allotted time feels just right for a satisfying visit. Another reviewer highlighted the variety of slides and the friendly atmosphere, making it clear this isn’t just about the rides but also the overall vibe and management.
A common theme is the value of delicious food and tapas, with some guests noting that the restaurant options are a highlight of their visit, making the day not just active but also enjoyable for the palate.
Who Will Appreciate This Experience?

This waterpark tour makes a lot of sense if you’re looking for a day of effortless fun in Crete, especially if you prefer the convenience of transportation included. Families with children will find plenty of safe, age-appropriate options, though the thrill rides may have height restrictions for younger kids. If you’re an adrenaline junkie, the slides will keep you busy, while those seeking relaxation will enjoy floating along the lazy river or lounging under an umbrella.
It’s particularly suitable for travelers who want a structured, all-in-one water day without the fuss of planning transportation or meals — the included hotel pickup and unlimited access mean you can just focus on enjoying yourself.
However, if you’re craving a more immersive, longer, or diverse experience like exploring Crete’s cultural sites or beaches, this might be just one part of your broader itinerary. Also, expect to spend only about six hours, so if you’re looking for a full-day adventure, you might want to consider additional activities.
More Great Tours NearbyFinal Thoughts

The WaterCity Waterpark with hotel pickup in Crete delivers a dependable, family-friendly splash of fun. The combination of thrilling slides, relaxing pools, and convenience makes it a worthy choice for a worry-free day out. The park’s varied attractions, from the wave pool to the toddlers’ playground, ensure there’s genuinely something for all.
At around $47, the value for a full day of water-based entertainment and the peace of mind provided by hotel transfers make this a smart pick for travelers who prioritize comfort and ease. While you’ll need to plan for food and bring your own towels, these small considerations don’t overshadow the overall positive vibe.
If you enjoy water parks and want a straightforward, enjoyable way to beat the heat in Crete, this experience should be high on your list. Just remember to check the height requirements for the slides if you’re traveling with kids or shorter adults, and come prepared to relax, splash, and have fun.
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Crete: WaterCity Waterpark with Hotel Pickup
FAQ

Is hotel pickup included?
Yes, hotel pickup and drop-off are included, with transportation available from over 30 locations across Crete, including Heraklion and Malia.
How long do I get at the park?
You’ll have about 6 hours to enjoy the waterpark, which is generally enough to experience most rides, relax, and grab some food.
Are food and drinks included?
No, food and drinks are extra. Inside the park, there are restaurants and bars where you can purchase meals, snacks, and beverages.
Do I need to bring my own towels?
Yes, towels are not included, so it’s best to bring your own for comfort and convenience.
Are there age restrictions on the slides?
Some slides have minimum height requirements, so check if you’re traveling with children or shorter adults.
Is this experience suitable for families?
Yes, the dedicated toddler playground and variety of rides make it family-friendly, but be mindful of the height requirements for certain slides.
What should I wear?
Swimwear is a must, along with sunscreen, sunglasses, and a sun hat. Comfortable flip-flops or water shoes are also recommended.
Can I cancel if my plans change?
Yes, you can cancel up to 24 hours in advance for a full refund, making it flexible to adjust your travel plans.
In the end, if you’re after a day of fun in the sun with minimal hassle, WaterCity Waterpark offers a solid, enjoyable experience. It’s perfect for those who want to combine water thrills with comfort and convenience in Crete.
You can check availability for your dates here:More Tour Reviews in Heraklion
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