If you’re planning a trip to Banff and dreaming of those picture-perfect lakes, this shuttle tour might catch your eye. It promises smooth transportation, a chance to see the famous Lake Louise and Moraine Lake, and all in a manageable half-day. While we’ve not personally taken this exact tour, reviews and details from past travelers paint a pretty clear picture of what to expect.
One thing we love about this experience is how stress-free it makes visiting these popular spots. No parking worries, no battling crowds for a spot, and you get a guided, comfortable ride straight to the lakes. Plus, the reviews highlight the knowledgeable drivers and the incredible scenery, making each trip not just practical but also enjoyable.
On the flip side, a couple of things to consider: the limited time at each lake (just one hour) might feel rushed if you’re eager to explore more deeply, and the pickup and seating arrangements can be a bit confusing or crowded, especially during busy times. It’s ideal for those who want a quick, scenic visit rather than a full exploration day.
This tour suits travelers who value convenience, good value, and straightforward logistics—perfect if you’re new to Banff or just want a taste of these iconic lakes without the hassle of driving or planning complicated routes.
Key Points

- Convenience takes center stage with this shuttle service, removing parking and traffic worries.
- One-hour stops at each lake provide enough time for photos and soaking in views but aren’t suited for extensive exploring.
- Knowledgeable and friendly guides elevate the experience, making it more engaging and enjoyable.
- Great value for the price, especially considering the included transport and ease of access.
- Limited time and potential crowding might not work for everyone, especially if you want a leisurely or in-depth visit.
- Ideal for those who prefer a half-day trip focused on iconic photos and quick sightseeing rather than full-day adventures.
A Closer Look at the Tour Experience

Planning more time in Banff? We've covered other experiences worth considering.
What’s Included and What’s Not
For $110.45 per person, this tour offers a mobile ticket, meaning you just show your phone at the meeting point and get on board. The fee covers water and an energy bar, perfect for staying refreshed without extra fuss. However, gratuities are not included, so if you love the guide, a tip is appreciated but not expected.
The Itinerary Breakdown
The tour kicks off at 135 Beaver St in Banff, where you’ll meet your small group—usually no more than 15 travelers—for a relaxed ride. The journey begins with a visit to Moraine Lake, where you get an hour to enjoy the sunrise views and take photos. Many reviews rave about how stunning Moraine Lake looks early in the morning, with the cold water reflecting the surrounding peaks vividly.
Next, you’ll head to Lake Louise, another breathtaking stop, again with an hour to take in the scenery and snap pictures. The morning light at Lake Louise reveals its vibrant hues, and many guests comment on how well-timed the visit is, allowing for great photo opportunities without the crowds that tend to gather later in the day.
The drive from Banff to Moraine Lake takes about an hour, and the return from Lake Louise to Banff is approximately 1 hour and 30 minutes. Along the way, an audio guide provides some context about the regions you pass through, enriching your understanding of this part of the Rockies.
The Real Value of the Tour
This experience is less about extensive exploration and more about efficient sightseeing. As one reviewer pointed out, “visiting Lake Louise and Moraine Lake without a booking can be stressful, so this service provides a smooth, worry-free way to enjoy these iconic spots.” It’s a good option if your main goal is to capture photos and soak in the views in a short amount of time.
What the Reviews Say
Many travelers highlight the professionalism and friendliness of the guides, particularly mentioning drivers like Aki and Joe, who are praised for their safe driving, humor, and helpfulness. One reviewer even gave a “6 stars,” raving about Aki’s kindness and the umbrella he loaned during rainy weather.
Others appreciated the timing of the stops, with comments like “the stops were perfectly timed for photos and exploring,” and “the scenery was stunning, and the stops were just right.” Multiple reviews mention that parking and queues are a non-issue, saving precious time and energy.
However, not all feedback is glowing. Some travelers noted the limited accessibility at the pick-up point—the van was hard to identify, and the driver didn’t check tickets, which caused some confusion. Seating can be tight if additional passengers are added, and the narration during the drive was sometimes overshadowed by chatter, making it harder to focus on the audio guide.
Timing and Group Size
The small group size (max 15 travelers) helps keep the atmosphere friendly and manageable, but it also means early booking is essential—these spots fill up fast, especially during peak season. The tour lasts about 4.5 hours, making it a great half-day option for those with tight schedules or who prefer a more relaxed pace.
Comfort and Practicality
Traveling in a comfortable mini-bus with water and snacks included makes the ride pleasant. The drivers are described as attentive and professional, with many reviews emphasizing how they slow down at scenic stops to maximize photo opportunities.
Who Is This Tour Best For?

If you’re after a quick, scenic overview of Lake Louise and Moraine Lake, this tour hits the mark. It’s perfect for visitors who want the easiest way to visit without the stress of parking or planning logistics. The included transportation and guided commentary add value, especially for first-timers or those short on time.
However, if you’re someone who wants more time to hike, explore, or learn about these natural marvels, this might feel a bit rushed. Similarly, if you prefer a solo adventure or larger group flexibility, other options may suit you better.
This tour also works well for families or older travelers who might find the logistics of driving and parking challenging, though the tight seating could be a consideration for those with mobility issues.
Final Thoughts

This shuttle tour offers a straightforward, well-organized way to experience Banff’s two most famous lakes without the headache of driving or parking. The knowledgeable guides, stunning scenery, and good value make it a solid choice for many travelers.
It’s especially suited for those who want a half-day snapshot of Moraine Lake and Lake Louise, with enough time for photos and quick sightseeing. Keep in mind, the short stops mean if you’re hoping for long hikes or in-depth exploration, you’ll want to plan something else.
Overall, if your goal is to check these two iconic spots off your list with minimal fuss and maximum comfort, this shuttle service will serve you well. Just remember to book early, arrive on time, and bring your camera—these lakes are every bit as breathtaking as they say.
Shuttle Bus 2way BANFF to Lake louise & Moraine lake(1 hour each)
“Beautiful drive to the two lakes with guide info along the way and plenty of time to explore. Natalie and Joe were our drivers and they were awesom…”
FAQ

Can I cancel this tour for a full refund?
Yes, you can cancel up to 24 hours in advance for a full refund. Just make sure to do it before the cutoff time to avoid charges.
What happens if I miss my shuttle?
If you miss your return shuttle from the lakes, you’ll need to arrange and pay for your own transportation, like a taxi. No refunds are provided for missed departures.
Where do I meet the shuttle?
The pick-up point is at 135 Beaver St, Banff, AB. It’s recommended to arrive a bit early to locate the van, which can be tricky to identify.
Is this suitable for travelers with luggage?
No, this tour does not accommodate luggage. It’s best to travel light or plan to store your bags elsewhere.
How long are the stops at each lake?
You’ll have about 1 hour at Moraine Lake and 1 hour at Lake Louise, enough for photos and quick walks but not for extensive exploration.
Is the audio guide available during the drive?
Yes, a provided audio guide offers historical and contextual information about the regions you pass through. However, some reviews mention chatter can make it hard to hear.
If you’re looking for a hassle-free way to witness some of Banff’s most stunning sights, this shuttle tour is a solid pick. It delivers convenience, comfort, and incredible views, making your quick visit to Moraine Lake and Lake Louise both enjoyable and memorable.
More Tour Reviews in Banff
- Johnston & Marble Canyon Explorer, Banff’s Nature Day Tour
- Hop-On and Hop-Off Banff Bus
- Intro to Stand Up Paddleboarding, Banff National Park
- Electric Fat Biking Adventure in Banff | Small Group Adventure
- Banff Highlights & Wildlife | Award-Winning Small Group Adventure
- Year Round Tour: Banff and its Wildlife
More Banff experiences we've covered
- Johnston & Marble Canyon Explorer, Banff’s Nature Day Tour
- Hop-On and Hop-Off Banff Bus
- Intro to Stand Up Paddleboarding, Banff National Park
- Electric Fat Biking Adventure in Banff | Small Group Adventure
- Banff Highlights & Wildlife | Award-Winning Small Group Adventure
- Year Round Tour: Banff and its Wildlife
- Private Tour of Lake Louise and the Icefield Parkway for up to 12 guests
- Banff, Yoho, and Icefield Parkway Private Tour
- Icefields Parkway Highlights & Secrets | Award-Winning Adventure
- Banff Highlights E-Bike Tour
- Banff LOST TOWNS and Untold Stories! 2hr Walk + Transportation
- Lake Louise Emerald Lake &Peyto Lake 3 lakes tour from Banff


