Flying high over the Black Hills in South Dakota isn’t just a cliché — it’s an experience many travelers dream about, and for good reason.
While we haven’t personally taken this exact ride, the glowing reviews and detailed itinerary paint a clear picture of what makes this hot air balloon tour so popular. If you’re considering it, here’s what you need to know to decide if it’s worth your time and money.
One thing we love about this experience is how early it starts, leaving your afternoon free for other adventures. Plus, the stunning panoramic views of the Black Hills from above are unforgettable. The inclusion of a glass of Champagne for toasting adds a nice celebratory touch.
Learn all you can about hot air balloon flight to enjoy the experience of flying with this gentle giant.
Sign waivers on line to save time when checking in. Wear a jacket for the morning. Arrive early for parking
It was clear safety is #1. Made it into the basket but weren’t able to leave the ground due to wind. Very professional and informative!
However, the main consideration is weather dependency — if the conditions aren’t right, your flight might get canceled, which can be disappointing if you’ve been looking forward to it.
This tour really shines for those who value peaceful, scenic moments and unique perspectives on the landscape. It’s particularly ideal for anyone wanting a bucket-list experience with a touch of elegance, without it feeling overly touristy or commercial. Keep in mind, though, that you’ll need to book in advance (most folks do about 43 days ahead) and be prepared for an early start.
- Key Points
- What to Expect from the Black Hills Hot Air Balloon Tour
- Booking and Planning
- Meeting Point and Prep
- The Ballooning Experience
- Post-flight Celebration
- Weather and Cancellation Policy
- The Real Experience from Travelers’ Perspectives
- Family and Group Dynamics
- Practical Considerations
- Who Should Consider This Tour?
- Final Thoughts
- FAQs
Key Points
- Stunning views of the Black Hills from a peaceful, high vantage point.
- Early morning departure offers a calm, less crowded experience and leaves your day open.
- Includes a Champagne toast, adding a festive element to the flight.
- Weather dependent, so flexibility is key.
- Well-organized with clear meeting points and professional crews.
- Great value considering the duration and included amenities.
What to Expect from the Black Hills Hot Air Balloon Tour
Booking and Planning
Booking this experience is straightforward and highly recommended — most travelers plan about 43 days in advance, given its popularity.
The price is $375 per person, which might seem steep at first glance, but when you consider the experience, views, and inclusions, it’s actually quite reasonable. The tour lasts around 2 to 3 hours, with roughly an hour of actual flight time, plus prep and post-flight celebrations.
Amazing!!! Beautiful views. And the entire crew was great!!! Mike was our captain and made us feel very comfortable and had us laughing!! Perfect place to take some great pictures.
Amazing experience. The Pilot and ground crew were great. They made the experience fun. Bucket list ✔️
What a wonderful experience! Our pilot, Damien, was funny and informative. The whole trip was amazing from beginning to end. Highly recommend! A hot air balloon ride has been on my bucket list for years, and this one didn't disappoint!
Meeting Point and Prep
The adventure begins at 747 Mt Rushmore Rd in Custer, a central location that’s easy to find. Once you arrive, you’ll meet the crew, who will take you to the launch site. There, you’ll get a short safety briefing — don’t worry, it’s simple but important. Watching the balloon being inflated is almost as exciting as the flight itself, and there’s plenty of opportunity for photos in this stage.
The Ballooning Experience
Once airborne, you’ll gently drift over the Black Hills National Forest, with views spanning 360 degrees. The silence and calmness up high are often highlighted by guests — it’s peaceful and surprisingly relaxing, even for those who might initially be nervous about heights. Many reviews mention how smooth the takeoff and landing are, thanks to experienced pilots.
Expect roughly an hour of flight, during which you might spot local wildlife and enjoy the tranquility of soaring above treetops. The aerial perspective offers a fresh appreciation for the rugged terrain and iconic landmarks like the Crazyhorse monument and perhaps even a glimpse of the crane atop the unfinished Crazyhorse sculpture.
One reviewer even mentions catching a glimpse of deer and livestock from above — a bonus you won’t get from most land-based viewpoints.
The ride to the flight location was about 45 minutes, as was the balloon ride. It was a (mostly) clear day, sunny and little wind. there were 3 balloons, 2 with 10 people and a pilot, and a smaller one with 4 and a pilot. It took about 20 minutes to get the balloons prepped which started with a fans to fill the balloon an propane then to heat the air. At ground level the temp was around 50 (early June), so we had hooded jackets, but as we went up the air it actually got warmer and didn't need them. The ride was silky smooth, the sky scintillating, and the view created its own silence of awe. Takeoff was a slow cake rise and the landing was like setting down on a soft mattress. The crew was …
Flew with an Eagle. Family thrilled with experience. Seeing it from set up to take down educational. Pilot and crew friendly and knowledgeable. Definitely a bucket list experience. Not scary at all. Go for it
Unfortunately, due to a personal unavoidable incident, we were unable to take the ride. However, I commend the Balloon Operator being kind, patient and considerate towards us as we were unable to make the trip. Mr. Damien, Black Hills Balloons was prompt in his response to his customers. He was patient and sympathetic towards us for the unforseen turn of events at our end. Mr. Damien credited us for our charges, since we did not take the balloon ride. We thank him and his staff and Viator in resolving the issue promptly. Much appreciated. Thanks much Damien for doing the needful. Regards. JG
Post-flight Celebration
After landing, the crew will pack away the balloon while you and your pilot celebrate with a glass of Champagne, light snacks, and a bit of storytelling about hot air ballooning’s beginnings. Many reviews describe this part as a fun, social moment — a chance to reflect and toast the experience.
Weather and Cancellation Policy
Weather plays a crucial role here. The crew will text or email you the day before, usually by 6:30 pm, to confirm whether conditions are suitable. If it’s canceled due to weather, you’ll get a full refund or the option to reschedule. This focus on safety is reassuring but means flexibility is essential for planning.
The Real Experience from Travelers’ Perspectives
The overall feedback is glowing. From “remarkable,” “breathtaking,” to “life-changing,” guests clearly find this tour memorable. Several reviews highlight the professionalism of the crew and the knowledge of the pilots. One reviewer notes, “Our pilot, Damien, was experienced and funny,” which hints at the friendly atmosphere during the flight.
Many mention how accessible and smooth the ride is, even for first-timers or those with slight fears of heights. Phrases like “I wasn’t scared at all,” and “the ride was so smooth,” emphasize how well-run the operation is. The inclusion of a toast and the chance to watch the balloon setup process add a personal touch that makes the experience feel special.
We had a lovely time taking our teenage daughter on this hot air balloon ride. The pilot and crew were outstanding. We lucked out with great weather and favorable winds that made for a beautiful and relaxing ride. We had an incredible experience and made a great family memory…we highly recommend this experience for everyone!
The weather cause our balloon adventure to be canceled The balloon operation communicated extremely well and though our adventure was canceled I would still rate their customer service as excellent
Cross it off your bucket list! We were blessed to go at a time that three balloons were flying. Really nice people and great experience!
A recurring theme in reviews is the incredible views. Guests love how the aerial vantage point provides a unique perspective on the landscape. They describe the scenery as “spectacular,” “panoramic,” and “breathtaking,” making it clear that this isn’t just a leisurely ride but a photographic and memory-making opportunity.
Some reviews point out that the early start means a quick, efficient experience without taking up your whole day, which is a big plus if you’re balancing multiple activities in the Black Hills area.
Family and Group Dynamics
While the tour is family-friendly (children must be at least 4 years old), the reviews don’t focus heavily on family-specific aspects. The experience is generally suitable for anyone who’s comfortable with a gentle, peaceful flight and enjoys scenic views. The small group size (up to 20 travelers) keeps things intimate and manageable.
Practical Considerations
The cost is reasonable given the inclusions, especially considering the post-flight toast, bottled water, and the chance to see Black Hills from above. The tour doesn’t include hotel pickup, so plan to meet at the designated spot — it’s well-marked and easy to find. The cancellation policy is flexible, offering a full refund if canceled 24 hours in advance, which adds peace of mind when planning.
Get a sight of all of Blackhills aswell as catching the Crane that sits on top of the unfinished Crazyhorse monument
I cannot recommend our experience with Black Hills Balloons enough! It truly has been the highlight of an already incredible road trip across the northern US. The experience was absolutely breathtaking (and for those scared of heights like my friend you’ll find the flight serene & not at all scary). And don’t get my started on the incredible team; so professional skilled and charming. Our pilots Damien & Sam were knowledgeable, hilarious and just the kind of people you’d want to go have a beer with later. Their passion for ballooning shines through and our champagne toast with the history of the first balloon flight at the end was the perfect icing on the cake. A MUST do on a vis…
Wonderful!!!! Mike, our pilot, was excellent. Very well organized. The ground crew kicked ass. Would do it again!
Who Should Consider This Tour?
If you’re someone who values quiet, scenic moments and wants a unique perspective on the Black Hills, this tour is a fantastic choice. It’s great for travelers looking for a memorable, once-in-a-lifetime adventure that combines natural beauty with a touch of elegance.
It’s especially suited to those who enjoy early mornings, want to maximize their day, or are celebrating a special occasion — the Champagne toast makes it feel a bit more indulgent. That said, if weather is poor, you’ll need to be flexible, as the flight is entirely weather-dependent.
Final Thoughts
This hot air balloon ride over the Black Hills offers a peaceful, awe-inspiring experience that’s hard to match. From the meticulous organization to the spectacular views, it’s clear that Black Hills Balloons takes pride in providing a top-notch experience. The positive reviews and passionate descriptions from past travelers reinforce that this tour is often a highlight of their trip.
While it’s not the cheapest activity, the combination of scenic beauty, professional guides, and the memorable toast makes it a good value for many. If you’re after a gentle, scenic adventure that leaves you with lasting memories and stunning photos, this is worth considering.
For those who love nature, tranquility, and a touch of adventure, this balloon flight might just be the highlight of your trip to South Dakota.
Hot Air Balloon Flight Over Black Hills
"Learn all you can about hot air balloon flight to enjoy the experience of flying with this gentle giant."
FAQs
Is this tour suitable for children?
Yes, children aged 4 and up are welcome when accompanied by an adult. Keep in mind that the experience involves a gentle flight, and children should be comfortable with being in an open basket.
How long does the entire experience last?
The total duration is around 2 to 3 hours, including preparation, the flight itself (about 1 hour), and post-flight celebrations.
What’s included in the price?
Your ticket covers the hot air balloon flight, a glass of Champagne, bottled water, and all fees and taxes.
Can I cancel if the weather is bad?
Absolutely. Black Hills Balloons monitors weather conditions closely. Flights are canceled if conditions are unsafe, and you’ll be offered a reschedule or full refund.
Where do we meet for the tour?
The meeting point is at 747 Mt Rushmore Rd, Custer, SD. It’s centrally located and easy to find.
Is hotel pickup available?
No, transportation from your hotel isn’t included, so you’ll need to make your way to the meeting point on your own.
If you’re after a peaceful, scenic experience with memorable views and a touch of celebration, this balloon ride over the Black Hills might just be your next adventure. Just remember to book early, keep an eye on the weather, and enjoy the ride when the conditions cooperate.