If you’re heading to Juneau and considering how to make the most of your short stop, the Mendenhall Glacier Trolley Tour might catch your eye. This experience promises an easy, guided way to see one of Alaska’s most iconic sights without the hassle of planning transportation or dealing with the logistics yourself. With a solid 4.5-star rating from over 300 reviews, it’s clearly a popular choice, but like any tour, it’s worth peeling back the layers to see if it’s the right fit for you.
What we really appreciate about this tour is its simplicity and flexibility. It acts as a straightforward transfer service that includes a narrated drive, giving you some context before you step into the park. Plus, if you’re someone who values a guide’s insights—especially about local history or where to eat—you’ll find this aspect quite appealing. That said, some folks feel it’s a bit overpriced for what amounts to transportation, especially if you’re used to self-guided exploring or are on a tight budget.
This tour suits travelers who want a reliable, hassle-free way to visit Mendenhall Glacier without fussing over details or transportation. If your goal is a comfortable, guided experience with enough time to explore independently, this could very well be your best bet. Now, let’s take a closer look at what makes this tour tick.
Key Points

- Convenient round-trip transfer from the Juneau cruise port to Mendenhall Glacier, saving you planning time.
- Flexible departure times make it easier to fit into a tight cruise schedule.
- Narrated drive provides interesting insights into Juneau history and local spots.
- Ample free time at the glacier for personal exploration (about 2 hours).
- Guided commentary during the drive enhances understanding and helps you get your bearings.
- Price point at $79 per person is reasonable, but some feel it’s high for a transfer-only experience.
What to Expect from the Mendenhall Glacier Trolley Tour

This tour is built around one goal: getting you efficiently from the cruise port to the glacier while giving you a taste of Juneau along the way. It’s a simple, no-fuss operation that combines transportation with light narration, making it perfect for travelers who prefer to stay relaxed and not worry about logistics.
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The Itinerary in Detail
Starting at the Mount Roberts Tramway, you’ll hop aboard a custom trolley—a clean, spacious vehicle that’s comfortable for the roughly three-hour experience. Your guide will share highlights of Juneau’s history and offer some recommendations, including local restaurants, which can be handy if you want a bite after your visit.
The drive to Mendenhall Glacier takes about 30 minutes and includes a narrated overview of the town. Many reviews praise guides like Troy and Andrew for their friendly, knowledgeable, and punctual service. As one reviewer notes, “Troy was a great tour guide and very informative. He was also on time and trolley was very clean and spacious.” This personal touch often makes a difference when you’re trying to get a quick but meaningful glimpse of the area.
The Glacier & Visitor Center
Once at the Mendenhall Glacier Visitor Center, you get roughly two hours to explore at your own pace. The visitor center itself is free, and the trails around the glacier are well-marked and accessible, making it easy to enjoy a walk without feeling rushed or overwhelmed.
While at the glacier, expect awe-inspiring views and the chance to see Nugget Falls up close. One reviewer mentions, “Seeing the glacier up close was a wonderful experience. Pictures don’t do it justice!” The proximity of the falls and glacier offers plenty of photo opportunities, and the trails provide options for a gentle walk or a longer hike if you’re feeling adventurous.
Return Journey & Tips
On the way back, your guide provides more recommendations—this time about where to eat or visit in Juneau—helping you make the most of your limited time. The trolley then returns you directly to the cruise terminal, making this a seamless experience.
The Experience as Told by Reviews
The majority of travelers seem quite happy with this tour. Many praise the guides’ expertise and the scenic beauty of the glacier. One review states, “Very convenient. Driver was funny and personable, and the glacier and falls were beautiful and worth the ride/hike.” Others highlight how the self-guided exploration offers enough flexibility for a personal visit.
However, not everyone is sold. A few mention that the $79 price feels steep for just a transfer, especially when they could have seen the glacier independently or on a cheaper shuttle. For example, one reviewer says, “Very expensive for just a bus ride from port to glacier and back. Taxi would have been cheaper as not far from terminal.” So, if you’re budget-conscious and prefer to explore on your own, this might not be the best value.
Some visitors found the time at the glacier a little limited. A common theme is that two hours at the glacier is enough for a walk, but not much more. If you’re hoping for in-depth exploration or multiple hikes, you might feel a bit constrained.
Transportation & Group Size

The tour uses a custom trolley, which is generally well-reviewed for comfort and style. The maximum group size is around 42 travelers, so it’s not a small-group tour, but reviews suggest the guides manage the groups well, keeping the experience personalized.
Timing is flexible, with several departures daily to accommodate cruise schedules. Pickup is at the cruise ship port near the Goldbelt Tramway, making it easy to find and convenient to fit into your day.
Price & Value Analysis

At $79 per person, this experience is priced to reflect the convenience it offers. It’s not the cheapest way to get to the glacier, especially if you consider you’re mainly paying for transportation with some narration thrown in. Several reviews point out that self-guided visits or even taxis could be cheaper if you’re comfortable exploring independently.
That said, for travelers who value guided commentary, peace of mind, and a structured schedule, this tour offers a decent balance. The inclusion of local tips for dining and sightseeing adds a layer of value not found in DIY trips.
Who Should Consider This Tour?
This trolley tour is best suited for cruise passengers who want a reliable, guided transfer with some insights into Juneau’s history and tips for their free time. It’s also ideal if you prefer a comfortable ride over choosing a more independent, budget option. If you’re new to the area or don’t want the hassle of planning transport, this service offers peace of mind.
However, if you’re a seasoned traveler comfortable with public transportation or on a tight budget, you might find the price a little steep for what essentially amounts to a shuttle service. Also, those looking for in-depth glacier exploration or multiple hikes might want to consider other options.
Final Thoughts: Is It Worth It?
The Mendenhall Glacier Trolley Tour provides a solid, no-fuss way to see one of Alaska’s most beautiful sights. The guides’ knowledge and friendly approach tend to be the highlights, making the trip feel more personal. The scenic drive and free time at the glacier give you enough opportunity to enjoy the views and take photos without feeling rushed.
While some see it as a bit pricey for a transport service, many find the convenience, comfort, and included narration worth the cost. It’s especially perfect for those who prefer not to navigate public transport or worry about timing and logistics on a tight cruise schedule.
In essence, this tour strikes a good balance for travelers who want an organized, guided, and scenic experience without the hassles of independent planning. If that sounds like your kind of trip, it’s probably worth booking.
Mendenhall Glacier Trolley Tour
“Troy was a great tour guide and very informative. He was also a on time and trolley was very clean and spacious. Would definitely recommend this ad…”
FAQ
- What is included in the tour?
The tour includes the round-trip transfer from the cruise port to Mendenhall Glacier, a narrated drive, and about 2 hours of free time at the glacier. - Where does the tour start and end?
It starts at the Mount Roberts Tramway in Juneau and ends back at the same point, near the cruise ship terminal. - How long does the tour last?
The entire experience is approximately 3 hours, including the drive, exploration time, and return. - Can I choose my departure time?
Yes, there are multiple departures daily, offering flexibility to fit your schedule. - Is this suitable for families or travelers with children?
While not specifically marketed as family-friendly, the tour’s relaxed pace and scenic stops make it generally appropriate for most travelers, including children. - What if I want to cancel?
You can cancel up to 24 hours in advance for a full refund. Cancellations less than that are not eligible for refunds. - Are there any additional costs?
The tour price covers transportation and narration. Entrance to the glacier is free, but food, souvenirs, or optional hikes are extra. - What should I wear?
Dress appropriately for the weather—layers and waterproof gear are recommended, as weather can change quickly in Alaska. - Is there enough time to explore the glacier?
Yes, reviews indicate about 2 hours is sufficient to walk around and see key sights like Nugget Falls and the glacier views. - How large are the groups?
The maximum group size is around 42 travelers, which helps keep the experience manageable and guided.
In the end, if you want a straightforward, guided trip to Mendenhall Glacier with helpful tips and reliable transportation, this trolley tour offers a dependable way to see one of Alaska’s most stunning natural wonders. Just keep in mind the cost and your personal exploration style to see if it’s the right fit.
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