If you’ve been dreaming of escaping the crowded streets of Mexico City to find somewhere peaceful, scenic, and a little adventurous, the Grutas de Tolantongo tour might just be worth considering. This experience promises a day—or even two—immersed in natural beauty, with thermal hot springs, underground caves, and waterfalls as your main attractions. We haven’t personally taken this exact tour, but based on the available reviews and details, it looks like a solid choice for anyone craving a nature-filled break.
One thing we really like about this tour is the personalized experience it offers. Going private means you won’t be stuck with a huge group, and the guide can tailor the day to your interests. Plus, the comfort of private, air-conditioned transportation makes the long drive much more bearable. But, a potential downside to keep in mind is the length of the trip—about 14 hours—which means a very early start and a long day, especially if you’re not used to such excursions.
This tour is best suited for travelers who enjoy nature, aren’t afraid of a bit of travel time, and want a flexible, guided experience. It’s particularly appealing if you want to avoid the hassle of organizing transport and tickets yourself. If you’re after a relaxing day in thermal waters with some thrilling zip lines and caves, this could be a memorable addition to your Mexico adventure.
Key Points

- Private tour for a more personalized experience and flexibility
- Comfortable transportation in air-conditioned vehicles
- Includes tickets and guided visit to avoid hassle at the site
- Long but rewarding day with around 7 hours at Grutas Tolantongo
- Snacks and drinks provided to keep you energized
- Options for 1- or 2-day trips to suit your schedule and interests
A Deep Dive into the Tour Experience

For broader city exploration in Mexico City, we've covered these other tours
Starting Point and Logistics
The tour begins at The Angel of Independence in Mexico City, a central and well-known landmark, making it easy to meet your guide and group. From there, you’ll hop into a private vehicle, which is a big plus for comfort—especially considering the roughly 3 to 4-hour drive to Hidalgo. This journey gives you a chance to relax, enjoy some scenery, and prepare for the day ahead.
The Journey and Driver Service
Several reviews highlight the quality of the transportation and the driver’s professionalism. One reviewer mentioned, “The driver was the best. He drove us there safely and in a timely manner.” This is an important consideration; knowing you’re in good hands makes the long trip much easier. The group sizes are small, and since it’s a private tour, you can expect a more intimate experience.
Exploring Grutas Tolantongo
Once at the site, the main event is exploring the natural thermal pools and caves. The pools are fed by thermal waters, which are naturally heated and perfect for relaxing. You can swim, soak, and enjoy the breathtaking vistas of the canyon below. The water cascades from pool to pool, creating a series of inviting spots to unwind.
Many reviews emphasize how amazing the scenery is. One guest described it as “an oasis where you can relax in turquoise rivers, swim in heated pools, or even zip-line across the canyon.” The site also offers zip lines—up to four—that provide a bit of adrenaline and an unbeatable view of the landscape.
Guided Tour and Flexibility
Your ticket includes a guided visit, which means you get insights about the site’s geology and natural features. However, the tour also allows plenty of time for personal exploration. One reviewer noted, “We were free to roam around on our own,” which is a great perk for those wanting some independence during their visit.
While in Mexico City, here are other experiences we've covered
Duration and Timing
The approximate 7 hours at Grutas Tolantongo make this a full-day outing. Based on reviews, the long drive is worth it for the scenery and the experience itself. One traveler mentioned, “The view was worth the long drive and the hot springs were amazing.” Just keep in mind that this is a lengthy day, so packing snacks, water, and comfortable shoes is advisable.
Included and Not Included
For $140.06 per person, the tour covers transportation, entrance tickets, a guided visit, and non-alcoholic drinks and snacks. This creates a good value considering all the logistics covered—no need to worry about buying tickets or arranging transport on your own.
What’s not included? Meals, personal expenses, and tips. It’s wise to bring extra cash for meals or souvenirs, especially if you want to enjoy local snacks or water shoes, which some guests suggest purchasing on the way.
Who Will Love This Tour?

This trip is ideal for adventurers who want a guided experience with the flexibility to explore at their own pace. It suits those who enjoy nature, scenic landscapes, and thermal waters. The private setting makes it friendly for travelers who prefer a more intimate experience rather than large group tours.
It’s also a great choice for anyone tired of city life and longing for a day immersed in natural beauty. If you’re comfortable with a long day and traveling a few hours to reach a stunning destination, this tour will give you the chance to recharge.
The Real Deal: What the Reviews Say
Reviewers consistently praise knowledgeable guides and the stunning views. One said, “Sal our tour guide made our adventure smooth,” highlighting how important a good guide can be. Another shared, “The view was worth the long drive, and the hot springs were amazing,” confirming the trip’s value.
However, some mention the length of the day can be tiring, and the weather or road issues might impact the experience. One reviewer appreciated the $70 refund issued after some issues, showing that the operator is responsive, though it’s good to be prepared for the possibility of less-than-perfect conditions.
The Sum Up
The Grutas de Tolantongo tour from Mexico City offers a compelling mix of natural beauty, comfort, and flexibility. It’s suited for travelers looking to escape urban life for a day or two, enjoy thermal waters and caves, and appreciate guided insights along the way. The fact that it’s a private tour means you can set the pace and customize your experience, which is a big plus.
While the long drive might be a downside for some, the stunning scenery and the chance to relax in natural hot springs make it a worthwhile adventure. With knowledgeable guides, good value, and plenty of opportunities for photos, this trip delivers more than just a visit—it’s a memorable escape into Mexico’s breathtaking landscapes.
If you love nature, are comfortable with a full-day trip, and want a personalized experience, this tour is likely to meet your expectations and even exceed them.
Grutas de Tolantongo Tour from Mexico City (1- or 2-day)
“Absolutely amazing experience! The driver was the best. He drove us there safely and in a timely manner. We were free to roam around on our own. De…”
FAQ

How long is the total tour?
The total duration is approximately 14 hours, including travel time from and back to Mexico City, so be prepared for a full day.
What is included in the price?
The price covers transportation, a guided visit to Grutas Tolantongo, entrance tickets, and non-alcoholic drinks and snacks.
Are meals included?
No, meals are not included, so plan to bring extra snacks or buy food at the site.
Is this tour suitable for everyone?
Most travelers can participate, but keep in mind the long hours and physical activity involved. It’s best for those comfortable with a lengthy day.
Can I customize the itinerary?
Yes, since it’s a private tour, the itinerary can be tailored to your interests.
What should I bring?
Bring a swimsuit, towel, water shoes, a water-resistant phone case, personal ID, and some cash for extras.
How do I meet the guide?
The tour starts at The Angel of Independence in Mexico City, a central location. Make sure to provide a contact number.
What is the refund policy?
You can cancel up to 24 hours before the tour for a full refund. If canceled later, the fee is non-refundable.
This tour offers a balanced mix of scenic beauty, guided ease, and adventure—great for those craving a nature escape just a few hours from Mexico City.
More City Tours in Mexico City
- 30 min Private Helicopter Tour in Mexico City
- Highlights & Hidden Gems With Locals: Best of Mexico City Private Tour
- Small VIP Group: The Ultimate Mexico City Tour
- Mexico City: Roma & Condesa Private & Personalized Walking Tour
- Full-Day Teotihuacan Hot Air Balloon Tour from Mexico City Including Transport
- Balloon flight in Teotihuacan from Mexico City
More Tours in Mexico City
- 30 min Private Helicopter Tour in Mexico City
- Balloon Flight in Teotihuacán with Tour and Visit to the Grotto
- Full-Day Tour Exploring the Waters of Tolantongo
- Highlights & Hidden Gems With Locals: Best of Mexico City Private Tour
- Small VIP Group: The Ultimate Mexico City Tour
- Mexico City: Roma & Condesa Private & Personalized Walking Tour
More Tour Reviews in Mexico City
- 30 min Private Helicopter Tour in Mexico City
- Best Bar Crawl at Downtown
- Balloon Flight in Teotihuacán with Tour and Visit to the Grotto
- Private Mexican Cooking Class with Gastronomic Historian, Lucia
- Frida Kahlo VIP [Museum Tickets Included] Walk, Markets & Churros
- Full-Day Tour Exploring the Waters of Tolantongo
More Mexico City experiences we've covered
- 30 min Private Helicopter Tour in Mexico City
- Best Bar Crawl at Downtown
- Balloon Flight in Teotihuacán with Tour and Visit to the Grotto
- Private Mexican Cooking Class with Gastronomic Historian, Lucia
- Frida Kahlo VIP [Museum Tickets Included] Walk, Markets & Churros
- Full-Day Tour Exploring the Waters of Tolantongo
- Highlights & Hidden Gems With Locals: Best of Mexico City Private Tour
- Tolantongo: Every Trip Is A New Story
- Small VIP Group: The Ultimate Mexico City Tour
- Frida Kahlo VIP-Walk, Market and Churros Museum Tickets Included
- Mexico City: Roma & Condesa Private & Personalized Walking Tour
- From cdmx: Tour in Coyoacan and Xochimilco all inclusive
