A Friendly Look at The FRIENDS Experience in New York City
If you’re a Friends fan planning a trip to New York, the Friends Experience offers a fun peek behind the scenes of one of TV’s most beloved sitcoms. While we haven’t tried it personally, reviews paint a picture of a lively, well-organized attraction that’s especially appealing to dedicated fans. It’s basically a walk through the show’s most iconic sets, complete with props, costumes, and plenty of photo opportunities.
What really draws us in are the interactive exhibits—you don’t just look at displays; you get to sit on the famous orange couch, hang out in Monica and Rachel’s kitchen, and relax in Joey and Chandler’s chairs. Plus, the fact that the experience is limited to small groups means you won’t be fighting crowds, which is a big plus. However, the ticket price of $54 per person might seem on the higher side for just an hour of fun, especially if you’re traveling with a big group or on a budget.
This experience is especially perfect for die-hard Friends enthusiasts or those looking for a unique photo opportunity while exploring NYC’s entertainment scene. If you’re a casual viewer, it might be a bit niche, but even then, the chance to pose in the show’s most famous spots could make it worth considering.
Key Points

- Authentic Sets and Props: Well-recreated and detailed enough to make you feel part of the show’s world.
- Small Group Sizes: Limited visitors per slot mean a less crowded, more relaxed experience.
- Excellent Photo Opportunities: From the orange couch to Monica’s kitchen, you’ll have plenty of chances to snap memorable pictures.
- Friendly Staff: Reviews consistently praise the helpful, welcoming staff who guide and assist with photos and poses.
- Cost-Effective for Fans: The $54 ticket provides access to two floors of exhibits, with the added bonus of avoiding overwhelming crowds.
- Accessibility and Safety: The experience is wheelchair accessible and designed to be safe and clean, with a focus on comfort for all guests.
What to Expect at The FRIENDS Experience in NYC

From the moment you arrive at the corner of Lexington Ave. and 23rd St., you’ll feel the excitement build. The ticket includes entry to two floors of the recreated sets, all meticulously detailed to resemble the show’s iconic locations. Your ticket also grants access to The FRIENDS Experience Store, where you can pick up souvenirs and memorabilia, perfect for keeping the memories alive long after the visit.
The sets themselves are the star of the show. You’ll get to sit on the famous orange couch—the centerpiece of countless episodes—and take pictures that look straight out of the show. Many reviewers mention how friendly and helpful the staff are—they often take pictures for you using your phone, providing posing tips to recreate memorable scenes. As one visitor noted, “Everyone we encountered was so friendly and gave posing tips.”
The apartments are another highlight. Walking through Monica and Rachel’s apartment, you’ll likely notice the attention to detail that makes it feel authentic—down to the décor and furniture. Some reviewers mentioned that it’s surreal to stand in the recreated sets, with one describing it as “feeling like a little kid in Disney.”
Additional exhibits include original costumes and props, providing a peek into the show’s production. For fans, being able to see the clothes and artifacts from the series adds an extra layer of connection. One reviewer loved the display of clothing and artifacts and described the set as “really well recreated.”
Interactive experiences are spread across two floors. You’ll find opportunities to sit at Monica and Rachel’s kitchen table, lounge in Joey and Chandler’s chairs, or pose in iconic scenes. The staff often guides and encourages pictures, making the experience more engaging. Several reviews highlighted how helpful and enthusiastic the staff were, making the visit smooth and enjoyable.
Size and crowd control are worth noting. Tours are organized into small groups, so you’re less likely to feel overwhelmed. “Smaller number of people going through at one time,” one reviewer said. This setup allows for better photo opportunities and a more relaxed pace.
The shop offers a variety of souvenirs—from T-shirts to mugs—so you can take a piece of Central Perk home. While the shop is a fun addition, keep in mind that food and drinks are not included in your ticket price, although snacks are available for purchase.
The Experience Duration and Practicalities

The entire experience lasts about one hour. This is typically enough time to explore the sets, take pictures, and browse the shop without feeling rushed. The tickets are flexible—you can choose from morning, afternoon, or evening slots, with the option to reserve now and pay later, offering some flexibility for your travel plans.
Accessibility is a key feature, as the exhibit is designed to be accessible for guests with various disabilities. Pets are not permitted, but assistance dogs are welcomed. You’ll need to bring your ID or passport for verification, and there’s a small bag check fee of $3 per item.
Pricing at $54 per person offers good value, especially considering the high-quality recreations and the number of photo opportunities. Many visitors commented that it’s worth it for die-hard fans, though some noted it might seem a bit expensive for just an hour of fun. Still, for the chance to stand in the set of your favorite show and capture those special moments, it’s generally seen as justified.
What Do Visitors Say?

The reviews are overwhelmingly positive, with a solid 4.6 out of 5 rating based on over 5,400 reviews. Fans gush about the authenticity of the sets, with many saying their expectations were exceeded. A visitor from the UK mentioned, “The photo opportunities were good, you need to be in a group though for it to really be fun,” emphasizing the social aspect.
Others praised the staff, saying, “The staff were so nice and fun,” and “they guide you with great poses.” This makes a huge difference, especially for those who want to get the most out of their visit. Many reviews also highlight how fun and nostalgic it was, with visitors noting that it brought back memories of the series or made them feel like part of the show.
While some think the price is a bit high, most agree that the experience is worth the cost, especially when considering the photo opportunities and the detailed recreations. A few users did mention that the size of the Central Perk café could be larger, or that they wish it was more interactive, but overall, the experience seems to hit the mark for most.
Final Thoughts: Is It Worth It?

If you’re a Friends fan, this experience offers more than just a few photos. It’s about reliving the moments that made the series special, surrounded by meticulously recreated sets and friendly staff ready to help you pose like a character. The small group size and the attention to detail make it a cozy, immersive experience that doesn’t feel rushed or crowded.
For those who value good photo opportunities, authentic-looking sets, and a nostalgic atmosphere, the Friends Experience in NYC is a solid choice. The ticket price reflects the quality of the experience and the unique chance to step into the show’s world—plus, the fun staff make the visit even more memorable.
However, if you’re not a die-hard fan or looking for a lengthy, interactive tour, it might feel a bit brief or niche. Still, for fans of the show, photo lovers, or those seeking a fun, lighthearted activity in the city, this is worth considering.
New York City: The FRIENDS Experience Entry Ticket
FAQs

How long does the experience last?
The tour takes about an hour, which is enough to enjoy the sets, take pictures, and browse the shop.
Is it suitable for children or families?
While not specifically marketed as a family activity, the experience is generally friendly and accessible. Check accessibility details if needed, but most guests find it suitable for all ages.
Can I take my own photos?
Yes, you’re encouraged to use your phone or camera. Staff often assist with photos, and you’re free to capture your favorite scenes.
Are food or drinks included?
No, food and drinks are not included, but they are available for purchase at the facility. The shop offers souvenirs and memorabilia.
Is the experience wheelchair accessible?
Yes, the attraction is wheelchair accessible, and it’s designed to accommodate guests with various disabilities.
What is the booking process?
You can reserve your spot online, with options to pay later. Tickets are limited per time slot, so booking in advance is recommended.
Are there any restrictions on what I can bring?
You’ll need to bring your ID or passport, and there’s a small bag check fee. Pets, except assistance animals, are not permitted.
Can I visit at any time of day?
The experience is usually available in the morning, afternoon, and evening. Check the schedule when booking.
What’s the best way to get there?
The location on Lexington Ave. and 23rd St is central and easy to access via subway or taxi.
Is it worth the price?
Most visitors feel it’s a good value, especially for the photo opportunities and detailed recreations. Some find it a bit pricey for just an hour but agree it’s a fun, memorable activity.
If you love Friends or just want a fun break from sightseeing, this experience offers a friendly, nostalgic escape in NYC. It’s not overly commercial or cheesy—just a well-executed tribute to a show that’s still loved worldwide.
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