When it comes to iconic sights in New York City, the Empire State Building is undoubtedly one of the top contenders. Many travelers who’ve visited consider it a must-do, thanks to its legendary status and extraordinary views. This tour offering the observatory tickets and museum access promises a comprehensive experience, giving you a chance to take in the city from the 86th and optional 102nd floors, plus explore the fascinating history behind this masterpiece of architecture.
What we love about this experience? First, the stunning 360-degree views from the observatories put you right in the heart of the city’s skyline — perfect for photos and just soaking in the vibe. Second, the interactive museum adds a fun, educational element that breaks down the building’s history, pop culture ties, and construction stories, making it more than just a sightseeing stop. On the downside? The price, at $48 per person, is reasonable but not cheap, especially if you choose the upgrade. Also, being a very popular attraction, some days might be busy, although the option to skip the lines helps.
This experience really suits visitors who want a solid, well-rounded look at the Empire State Building without feeling rushed. If you’re after quick, breathtaking glimpses, the skip-the-line option saves time. For those interested in architecture and history alongside the views, the museum is a big plus. It’s particularly good for first-timers in NYC who want a classic, bucket-list experience without overpaying.
Key Points

- Breathtaking 360° views from the 86th and 102nd floors.
- Skip the lines with the Express ticket option.
- Explore the immersive museum with interactive exhibits and historical displays.
- Family-friendly, suitable for all ages and accessible for wheelchairs.
- The price of $48 is a fair deal considering the views and museum content.
- Best visited between 12 pm and 3 pm for optimal experience.
The Experience: What You Can Expect
We’ll walk through what makes this tour a worthwhile trip to NYC’s most recognizable building. The Empire State Building isn’t just a tall skyscraper; it’s a symbol of New York’s resilience, culture, and ambition.
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Ticket Options and Their Impact
You can choose between a general ticket or an Express skip-the-line ticket. The latter is perfect if you don’t want to spend your valuable time waiting in queues, especially during peak hours. Several reviews mention how smooth the process is, with “no lines, a very pleasant experience,” and “tickets were refundable up until 24 hours before,” allowing some flexibility if your plans change.
One traveler remarked, “The ticketing was perfect and the overall experience of our visit as well,” highlighting how well-organized everything is. However, be aware that the skip-the-line option may not offer much advantage late at night since queues might not operate then. It’s best to check the timing to maximize this benefit.
The Observation Decks
The 86th Floor Observatory is where most visitors spend their time. Here, the 360-degree views of Manhattan and beyond are breathtaking, especially on a clear day. The photos you’ll take here could be the highlight of your trip — think of capturing the sprawling cityscape, the rivers, and even the distant bridges and boroughs.
Optionally, you can upgrade to access the 102nd Floor. This is a newer addition with floor-to-ceiling windows and sweeping vistas of up to six states. Many reviews praise this as a “small but incredible” experience, with some noting it’s “heated and air-conditioned inside, with Wi-Fi,” making it more comfortable than the outdoor decks. If you’re a lover of panoramic views or want a more exclusive experience, the 102nd Floor is worth considering.
The Museum and Exhibits
Beyond the views, the immersive museum adds significant value. Travelers love wandering through restored galleries and exploring exhibits like “King Kong,” “Opening Day,” and the building’s Hollywood appearances. Several reviews describe it as “really fun and interactive,” and a great way to learn about the building’s role in pop culture.
One person mentioned, “the explanations available were thorough and adequate,” so if you’re curious about the architecture and history, you’ll find plenty of engaging content. The Grand Staircase and the Art Deco Lobby are also part of the experience, highlighting the building’s design era.
More Great Tours NearbyAccessibility and Practical Tips
The Empire State Building is fully ADA compliant and wheelchair accessible. If you or someone in your group uses a wheelchair or service dog, that shouldn’t be a problem. The building has free WiFi and a state-of-the-art air purification system to ensure a comfortable visit.
Keep in mind that luggage or large bags are not allowed, and security is similar to airport screening — so avoid bringing glass objects or anything bulky. For the best experience, visiting between 12 pm and 3 pm is recommended, as it tends to be less crowded and offers better lighting for photos.
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The Weather Consideration
Weather can impact your experience, especially since most of the views are outdoor. Several reviews mention cloudy or rainy days, with some even praising foggy weather as adding a different kind of charm. One reviewer said, “It was rainy and foggy, but this somehow just added to our experience,” highlighting that even less-than-perfect weather can still be enjoyable.
However, if the weather is poor, it may be worth rescheduling or expecting limited visibility. Some reviews noted that rescheduling was straightforward and helpful staff were flexible about weather-related changes.
Value for Money
At $48, this tour offers a lot: entrance to the observation decks, the museum, WiFi, and access to the luxurious Art Deco lobby. When you consider the stunning views, especially from the 102nd Floor, and the engaging exhibits, many say it’s “worth every cent”. A few reviews, however, point out that the “skip-the-line” ticket might not always be necessary at off-peak times, making it a matter of timing and personal preference.
The Crowd and Timing
While the Empire State Building is never empty, some visitors report feeling not rushed, especially when visiting early or late in the day. One review said, “It was a small group — the entire experience was personal and lots of time to view,” which makes a big difference for those who dislike crowds.
The Sum Up

Visiting the Empire State Building with a ticket that includes both observatory access and museum exploration truly offers a well-rounded experience. The stunning panoramic views from the top floors, combined with fascinating exhibits and history, make this a worthwhile stop for anyone wanting to connect with New York’s skyline and story.
The skip-the-line option adds convenience, especially during busy times, and the art deco design and interactive exhibits give the visit a special, almost timeless feel. While it’s not the cheapest attraction, many reviews confirm that the quality of views and the immersive experience justify the cost, especially if you upgrade to the 102nd Floor.
This tour is best suited for first-time visitors, architecture enthusiasts, and those who want a rundown of NYC’s most iconic building. It’s accessible, family-friendly, and offers enough flexibility for different schedules and weather conditions.
If your goal is to see Manhattan from above and learn about its history in a fun, engaging setting, this experience fits the bill nicely — and you’ll likely leave with some spectacular photos and a few stories to tell.
NYC: Empire State Building Tickets – Observatory & Museum
FAQ

Is the Empire State Building Tour suitable for children?
Yes, the tour is family-friendly and appropriate for all ages. Children under 6 enter free, and the exhibits are engaging for young visitors.
Can I buy tickets on the day of my visit?
You certainly can, but booking in advance is recommended to secure your preferred time slot and avoid missing out, especially during busy periods.
What is included with the ticket?
Your ticket grants access to the 86th Floor Observation Deck, the immersive museum, the Grand Staircase, and Art Deco Lobby. If you upgrade, you’ll access the 102nd Floor as well. WiFi and air purification are also included.
Is the ticket price worth it?
Considering the views, museum content, and overall experience, many find it to be a good value. The experience is enhanced with skip-the-line tickets and the 102nd Floor upgrade.
What if the weather is bad?
Weather can vary; fog and rain might limit visibility. Several reviewers appreciated that even on cloudy days, the experience was still enjoyable. Some mentioned staff were flexible with rescheduling if caused by weather.
How long does the visit typically last?
Expect to spend between 45 minutes to 2 hours, depending on how long you linger, the time of day, and whether you explore the museum thoroughly.
Is the building wheelchair accessible?
Absolutely, it’s fully ADA compliant, and wheelchairs and service dogs are permitted.
Are large bags allowed?
No, large bags or luggage are not permitted, so pack accordingly.
What is the best time to visit?
The recommended window is between 12 pm and 3 pm for fewer crowds and good lighting for photos, but early mornings or late evenings can be quieter too.
Can I cancel or reschedule my tickets?
Yes, tickets are fully refundable if canceled up to 24 hours in advance, offering flexibility for your plans.
This experience strikes a nice balance of iconic views, informative exhibits, and ease of access, making it a reliable choice whether you’re just passing through or wanting a special highlight of your NYC trip.
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