Puerto Morelos: Swim with dolphins Primax

If you’re considering a dolphin experience in the beautiful waters of Puerto Morelos, the Primax program by Delphinus Dolphins promises a close, personal interaction with these incredible creatures. While I haven’t done this tour myself, I’ve gathered enough details to help you figure out if it’s worth your time and money.

What really catches our attention is how intimate and interactive this experience is. Only four people are allowed in at a time, which means it’s not a crowded event — you get a good chance to connect with the dolphins. Plus, with 18 different activities packed into just 45 minutes in the water, it offers a more engaging experience than some other dolphin encounters that can feel rushed or impersonal.

That said, a notable consideration is that cameras and phones aren’t allowed in the habitat, which might be a bummer if you’re hoping to snap photos. And the price, at $184 per person, might seem steep to some, especially since it doesn’t include transportation or the hotel amenities. Still, if you value a curated, small-group experience with knowledgeable guides, this could be a memorable highlight.

This experience is probably best suited for animal lovers and those seeking an immersive encounter with dolphins in a controlled, safe environment. It’s not a sightseeing tour—you’re actually interacting in the water, making it ideal for anyone who wants more than just watching from afar.

Key Points

• Small-group intimacy: Only four participants, ensuring personalized attention and fewer crowds.
• Interactive activities: 18 activities to engage with dolphins, including kisses and physiology lessons.
• In-water snorkel session: A 15-minute dolphin snorkel adds an extra element of fun.
• Limited access: No cameras allowed in the habitat for safety reasons.
• Cost considerations: Price includes towels, lockers, and the full hour of interaction but excludes photos, hotel facilities, and transportation.
• Safety and professionalism: Guides are knowledgeable, and the focus on animal safety is clear.

You can check availability for your dates here:

Detailed Look at the Experience

Booking and Pricing

At $184 per person, this isn’t the cheapest dolphin encounter out there, but the value comes from the exclusive small-group setting and the variety of activities. The cost includes the 45-minute interaction, the 15-minute snorkel, towels, and lockers. It’s upfront about additional expenses—such as a $50 MXN tax on participation, payable upon check-in—and it’s flexible with free cancellation up to 24 hours before the tour.

Meeting Point and Logistics

Located in the marina at Hotel El Cid Marina Spa & Resort, the meeting is straightforward if you’re staying nearby or can easily get there. Keep in mind, this isn’t a full-day trip—it’s a one-hour activity, usually scheduled in the morning or afternoon.

What the Tour Looks Like

Once you arrive, you’ll check in, pay the tax, and be escorted to the habitat where all activities happen. The program is designed to allow up to four participants, which keeps things personal. Guides speak both Spanish and English, making it accessible if you’re not fluent in either.

The core of the experience is the interaction with dolphins. You’ll be introduced to the animals, learn about their physiology, behavior, and anatomy, and then move into the water for 18 different activities. These include fun moments like dolphin kisses and educational bits about dolphin behavior—all focused on fostering a respectful and safe environment.

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The Activities

While specifics aren’t listed for all 18, the experience encompasses:

• A warm welcome and introductions
• Learning about the dolphins’ physiology and behavior
• Engaging in playful activities that might include touching, swimming, and tricks
• A dolphin kiss — a favorite for many
• The snorkeling session where you’ll get to swim alongside your new friends, observing their movements up close

It’s clear that the activities are designed to be engaging but also educational, emphasizing the animals’ well-being.

What to Expect in the Water

The 45-minute water time is quite generous compared to many other dolphin tours. You’ll be in a safe, controlled environment and guided by professionals. The snorkeling segment adds a bit of adventure, letting you see dolphins in their habitat, which many find unforgettable. However, remember that cameras are not allowed in the habitat itself, so you’ll need to rely on your memory or purchase photos afterward.

Reviews and Feedback

The one review on GetYourGuide is glowing, giving a perfect 5-star rating and calling it “like nothing you’ve ever experienced.” The reviewer from the United States appreciated the knowledgeable guides and stunning views, reinforcing how well-organized and memorable this activity can be.

Practical Tips

• Bring beachwear and your ID; leave jewelry and phones behind to avoid issues.
• Consider whether you’re comfortable with being in the water and participating actively.
• If you’re interested in photos, be prepared to buy them separately, as they are not included.
• The small group size makes it perfect for those who dislike crowds, but it also means booking in advance is recommended.

Who Is This Tour Best For?

If you’re someone who loves animals and wants an up-close experience, this tour hits the mark. It’s especially suitable for people interested in educational, interactive encounters rather than just watching from a distance. It’s not aimed at families with very young children or anyone uncomfortable in the water, but older kids and adults should have no trouble.

Not for you if:

• You want professional photographs included
• You prefer a more passive experience
• You are not comfortable with minimal free time in the water

Final Thoughts

This dolphin experience in Puerto Morelos offers a personalized, educational, and fun encounter with some truly charismatic marine mammals. The 18 activities and small-group setting make it stand out from larger, more generic tours. Although it’s on the pricier side and has some restrictions like no cameras, many travelers find it worthwhile for the chance to interact authentically with dolphins.

If your priority is to connect deeply with these intelligent animals, appreciate guided insights, and enjoy a well-organized activity in a scenic setting, this tour could be a highlight of your trip. It’s best suited for those who value quality over quantity and are willing to pay a bit more for a curated, intimate experience.

Frequently Asked Questions

Is this tour suitable for children?
While not explicitly stated, the focus on water activities suggests it’s best for those comfortable in the water and able to participate in the full experience.

Are photos included?
No, photos and videos are not included but can be purchased separately after the tour.

What languages do guides speak?
Guides speak both Spanish and English, making communication easy for most travelers.

Can I bring my phone or camera?
No, cameras are not allowed in the habitat for safety reasons, but you may take photos outside the water area or purchase professional photos later.

How long is the tour?
The entire experience lasts about 1 hour, with 45 minutes in the water and 15 minutes snorkeling.

What’s the price?
It costs $184 per person, which covers all activities, towels, lockers, and the in-water interaction.

Is transportation included?
No, transportation is not included, so plan accordingly to get to the marina at Hotel El Cid Marina Spa & Resort.

What should I bring?
Bring beachwear and your ID. Leave jewelry and phones behind to avoid losing or damaging valuables.

What is the meeting point?
The tour starts in the marina at Hotel El Cid Marina Spa & Resort.

What is the cancellation policy?
You can cancel up to 24 hours in advance for a full refund, giving you some flexibility if your plans change.

If you’re after an authentic, engaging dolphin experience with knowledgeable guides and a small group, this tour strikes a good balance. Just be prepared for the water, leave your phones behind, and get ready for a truly memorable encounter.

You can check availability for your dates here: