Getting to your Cancun hotel just got easier — or did it? Today, we’re taking a close look at the Cancun International Airport to Westin Resort and Spa roundtrip transfer offered by Unittravel. If you’re like most travelers, avoiding the chaos of taxis and public transit is high on your list, and this service promises a private, door-to-door experience.
What we like about it: First, it’s convenient and straightforward — your ride is planned ahead, and there’s no fuss about finding a taxi or waiting in line. Second, with room for up to 11 people, this option is great for groups or families wanting a seamless start or end to their trip. But, a possible downside to keep in mind is that reviews indicate some inconsistencies with communication and punctuality, which can be frustrating when you’re eager to kick off your vacation.
This transfer suits travelers who value comfort and efficiency over a bargain price, especially if you’re traveling in a group or with family. If you’re someone who prefers not to worry about transport logistics after a long flight, this service might fit well into your plans.
Key Points

- Private, door-to-door transfer simplifies your journey between Cancun Airport and your hotel.
- Room for 4 to 11 passengers makes it ideal for groups or families.
- Approximate duration of 25-35 minutes depending on traffic and customs flow.
- Flight tracking helps ensure timely pickups and drops.
- Price of $120 per group offers a fixed rate for up to 11 people, which can be cost-effective for larger groups.
- Mixed reviews highlight generally good service, but some communication issues to be aware of.
The Experience: What to Expect from the Transfer

When you book this service, you’re signing up for a private transfer that covers both your arrival and departure with no stops or shared rides. The pickup is from Cancun International Airport’s arrivals area, with the driver waiting to greet you — hopefully with a sign or personal greeting, depending on the driver.
The journey to The Westin Lagunamar Ocean Resort Villas and Spa is roughly 30 minutes, though it can take longer if there’s heavy traffic or if customs are slow. The vehicle is private, so you won’t be crammed with strangers, which is a big plus after a long flight. The service tracks flights, so your pickup time adjusts if your flight is delayed — a small but significant detail that can make your arrival smoother.
Drop-off is direct at the hotel, specifically at the resort’s location on Km. 12.5 along the Blvd. Kukulcan in the Cancun hotel zone, close enough for you to start your vacation without extra hassle.
While in Cancun, here are other experiences we've covered
Group Size and Booking Details

This transfer can accommodate 4 to 11 people, making it a flexible option whether you’re traveling with a small family or a larger group of friends. The fixed price of $120 per group is pretty competitive, especially considering the convenience of a private ride. For context, splitting that among a group means around $11 per person if you’re traveling with 11 people, which is a good value compared to individual taxi fares or multiple public transit tickets.
Booking includes pickup and drop-off, with hours running daily from 6:00 a.m. to 11:00 p.m., so it fits most flight schedules. You’ll receive confirmation at the time of booking, and the service is operated by Unittravel.
What the Reviews Say
While the overall rating is around 3.5 to 3.7 out of 5, reviews highlight both positives and negatives. One traveler mentioned that Orlando, the driver, was “very pleasant and courteous,” and appreciated how easy it was to find the driver upon arrival. They also noted that the service “kept up the great service” and would use it again, which speaks to the reliability of at least some drivers.
On the other hand, a less favorable review pointed out issues with communication — specifically, changes to pickup times and difficulty in contact when adjustments were needed. The reviewer expressed disappointment with the process, which underscores that, like many shared or private services, experiences can vary depending on the day and the driver.
Is it Worth the Price?
At $120 for a private roundtrip for up to 11 passengers, this service offers solid value, especially if you factor in the convenience and time saved. It’s particularly appealing for larger groups who want to stick together and avoid the unpredictability of taxis or public transit.
However, if you’re traveling solo or as a couple, this might feel like overkill cost-wise, and you could consider other options such as shared shuttles or taxis — though these might lack the flight tracking or guaranteed private experience.
Who Should Consider This Transfer?
This transfer works best if you prioritize comfort, reliability, and group convenience. It’s perfect for travelers arriving with luggage, families with kids, or groups celebrating a special trip. If punctuality and a stress-free start to your vacation matter to you, investing in this service might be worthwhile.
But if you’re on a tight budget and don’t mind public transport or shared shuttles, you might want to explore cheaper options. Also, keep in mind that communication issues have been mentioned, so you should be flexible and ready to adapt if necessary.
While in Cancun, here are other experiences we've covered
- Cancun Airport and Dreams Sapphire Resort & Spa Private Shuttle
- Cancun Airport and Dreams Jade Resort & Spa Private Shuttle
- Cancun Airport and Le Blanc Spa Resort Cancun Private Shuttle
- Private Shuttle in Cancun Airport and Nizuc Resort and Spa
- Cancun Airport and The Westin Resort Spa Cancun Private Shuttle
- Cancun Int.Airport to Westin Resort and Spa 4-10people ROUNDTRIP
Cancun Int.Airport to Westin Resort and Spa 4-10people ROUNDTRIP
“I was given a number to contact (via whatsapp) about any changes to the times/dates I needed the service. There were changes on both pickup and dro…”
FAQs

How long does the transfer typically take?
The journey is usually around 25 to 35 minutes, but it can be longer depending on traffic and customs flow.
What is included in the price?
The fee of $120 covers the round-trip private transfer for your entire group, with pickup and drop-off at your hotel.
Can I book for fewer than four people?
The service is designed for groups of 4 to 11 people. If you’re traveling with fewer, you might need to book as part of a larger group or inquire directly.
Is the service available at any time?
Yes, pickups are available daily from 6:00 a.m. to 11:00 p.m., fitting most flight schedules.
What if my flight is delayed?
The transfer tracks your flight, so the driver will adjust pickup time accordingly, helping to prevent long waits.
Is this a shared ride or private?
It’s a private, exclusive service for your group only, which means no strangers will be in the vehicle with you.
What is the cancellation policy?
You can cancel for free up to 24 hours before your scheduled pickup, receiving a full refund. Cancellations made less than 24 hours prior are not refundable.
Who operates this transfer?
The experience is provided by Unittravel, a recognized local provider.
Would this transfer work for families?
While not specifically marketed as family-friendly, the private nature and spacious vehicles make it suitable for families traveling with luggage or children, provided safety seats are not a concern.
Final thoughts: If you’re after an uncomplicated, reliable way to get from Cancun Airport to your hotel with a group, this private transfer could be a good fit. It offers the convenience of flight tracking and a direct route, which can help ease the stress of travel logistics. Just keep in mind that communication hiccups have been noted, so staying flexible is key. For those who value comfort and efficiency, and are willing to pay a bit extra for peace of mind, this service makes a lot of sense.
On the flip side, if you’re traveling solo, on a tight budget, or prefer to keep things simple, exploring other options might be more suitable. As with all travel arrangements, it pays to weigh comfort against cost and consider what matters most to your trip experience.
More Airport Transfers in Cancun
- Round Trip Transfer from Cancun Airport to Playa del Carmen
- Cancun Int.Airport to Westin Resort and Spa 1-3 passengers ROUNDTRIP
- Private Transfer from Cancun Airport to Cancun Hotel Zone
- Cancun Int.Airport to JW Marriott 1-3 passengers ROUNDTRIP
- Private Airport Transfer in Cancun a Cost Effective Group Pricing
- Private Shuttle from Cancun Airport to Playa Del Carmen
More Spa & Hot Springs in Cancun
- Cancun Int.Airport to Westin Resort and Spa 1-3 passengers ROUNDTRIP
- Cancun Airport and The Westin Resort Spa Cancun Private Shuttle
- Private Shuttle in Cancun Airport and Nizuc Resort and Spa
- Cancun Airport and Le Blanc Spa Resort Cancun Private Shuttle
- Cancun Airport and Dreams Jade Resort & Spa Private Shuttle
- Cancun Airport and Dreams Sapphire Resort & Spa Private Shuttle
More Tour Reviews in Cancun
More Cancun experiences we've covered
- Cancun Lagoon Sunset Kayak Adventure
- Jungle Tour – Mangroves & Snorkel (Couples)
- Tour Chichen Itza, Cenote & Valladolid from Playa del Carmen
- Private Transportation from Cancun Airport / Hotel
- Chichen Itza Mayan adventure
- Cenote, Atvs, zipline at the best cancun park
- Cancun: Romantic evening in galleon with dinner and open bar
- Guided Visit to Puerto Morelos with Snorkeling Included
- Exclusive Only Adults Experience at Isla Mujeres! Catamaran Tour
- From Cancun: Diver Courses in Cozumel
- The little cow
- Tour Chichen Itza Plus Majestic Mayan City & Cenote from Cancun
