If you’re thinking about adding a memorable marine and underground adventure to your Playa del Carmen trip, the Turtles Encounter Akumal tour might just be what you’re after. While we haven’t personally joined this trip, plenty of details suggest it’s a well-rounded experience, especially if you’re eager to see turtles in their natural habitat, explore stunning cenotes, and enjoy a manageable group setting.
What draws us to this experience are the guaranteed turtle sightings—something not all tours can promise—and the chance to visit both the reef and underground caverns in one go. Plus, the small-group format promises more personalized attention, which makes the experience feel more intimate and less rushed. The potential downside? If you’re not into water activities or have concerns about swimming, you should consider how adaptable the guides are. Some reviews mention that the guides make safety a priority, but it’s good to be comfortable with basic swimming or snorkeling.
This tour is a strong pick for travelers who appreciate combining different types of adventure—from snorkeling with turtles to exploring underground cenotes. If you’re traveling with someone who’s not a confident swimmer, the guides are there to adapt the experience to your comfort level, which is reassuring. Overall, it seems best suited for those seeking a balance of wildlife encounters and underground marvels without overextending their time or budget.
Key Points

- Guaranteed turtle sightings make this tour appealing for wildlife lovers.
- The small group size (max 25 travelers) ensures a more personalized experience.
- The combination of snorkeling and underground cavern exploration adds variety to your day.
- Round-trip transportation with AC helps keep travel comfortable.
- The cost includes all snorkeling equipment and a bilingual guide, which adds convenience.
- Be prepared to pay the $20 USD preservation tax and an extra fee if staying in Cancun.
An Honest Dive into the Experience

Let’s walk through what this tour offers, step by step, so you can decide if it’s right for you. The trip starts early, with a pickup at 8:00 am, allowing you to make the most of your day without feeling rushed. The price point of $120 per person is reasonable considering the variety of activities and inclusions, but it’s good to keep in mind the extra fees—namely the $20 preservation tax and potentially a $10 fee if you’re based in Cancun.
Planning more time in Playa del Carmen? We've covered other experiences worth considering.
The Journey to Akumal: Home of Turtles
The first stop is the bay of Akumal, a protected marine reserve famous for its calm waters and abundant turtle population. The fact that the tour guarantees turtle sightings is a big plus—nothing beats the thrill of swimming alongside these gentle creatures in their natural environment. The tour allocates about an hour here, which should be plenty of time to get a few good looks and snaps, especially since the guides are experienced and will help ensure everyone’s safety.
Traveling from Playa del Carmen, the group is transported comfortably in air-conditioned vehicles, making the journey part of the relaxing part of your day. As one reviewer noted, “We loved the way the guides were attentive and made everyone feel safe, even if you’re not an experienced swimmer.” That’s always a reassuring point, particularly if you’re nervous about snorkeling or swimming with wildlife.
Snorkeling in the Second Largest Barrier Reef
Next, you’ll venture to the reef—an environment teeming with marine life. Snorkeling here is the highlight for many, and the fact that all snorkel gear is provided and carefully disinfected adds peace of mind, especially in today’s health-conscious climate. The reef’s vibrant underwater scenery is something you’ll want to see firsthand, with colorful fish, corals, and, of course, the chance to get face-to-face with sea turtles.
The experience is described as suitable even for those who aren’t expert swimmers. Guides stick close, helping everyone stay safe while maximizing their time underwater. Many reviews mention that the guides are friendly and knowledgeable, sharing details about the marine ecosystem and making sure everyone is comfortable.
The Underground Cenotes Adventure
After the reef, the tour takes you inland to explore Puerto Aventuras, home to some stunning underground cenotes. These natural sinkholes are a marvel—chilly, crystal-clear waters connected by winding underground channels. It’s an entirely different world beneath the surface, and many find this segment just as captivating as the snorkeling.
The guides are well-versed in explaining the history and geology of the cenotes, making the experience educational as well as fun. You’ll have about two hours here, plenty of time to swim, take photos, and marvel at the stalactites and stalagmites. The equipment you use here is included, and the water is refreshingly cool—a real treat if the sun has been beating down.
Additional Perks and Practicalities
What makes this tour convenient is the inclusion of round-trip transportation with AC, snacks, bottled water, and a certificate from your bilingual guide. These small details go a long way in making the experience smooth and enjoyable.
However, do keep in mind the preservation tax of $20 USD per person, which is payable on-site. If you’re staying in Cancun, there’s an extra $10 fee—something to budget for. Also, pack essentials like towels, swimsuits, and change clothes, since you’ll want to dry off and change after your underwater adventures.
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Real Traveler Insights & Considerations
Our research shows that travelers appreciate the stunning views and the natural beauty of both the reef and cenotes. One reviewer mentioned being “shocked by the tour” and loved the variety of what was offered. That said, some noted that the tour is quite packed, and the timetable is tight—so if you’re looking for a more relaxed, unhurried experience, you might find this a bit rushed.
The small group size (max 25) really enhances the experience, allowing guides to personalize attention and answer questions. Plus, it helps keep the environment less crowded, which is ideal for wildlife sightings and underwater photography.
Who This Tour Best Suits

If you’re eager to see turtles in their natural habitat, explore underwater reefs, and venture into underground cenotes, this tour covers all those bases. It’s suitable for travelers who enjoy a full day of varied activities, especially if you’re comfortable with water or snorkeling. The experience is family-friendly if your group includes children who are decent swimmers and can handle water adventures, but it’s not specifically marketed as for kids.
Travelers who want a balanced mix of marine life, underground landscapes, and hassle-free logistics will find this tour offers good value. Just remember it’s a bit of a whirlwind, so if you prefer more time at each site, you might want to look for a more relaxed option.
The Bottom Line

This small-group tour from Playa del Carmen stands out with its focus on guaranteed turtle sightings and the chance to explore both the second largest barrier reef and underground cenotes. With inclusive snorkeling gear, transportation, and guides, it ticks many boxes for travelers wanting a well-rounded adventure.
It’s particularly appealing if you appreciate diversity in activities—from underwater snorkeling to underground caverns—and want the comfort of a guided experience that prioritizes safety and learning. The costs are reasonable, especially considering the inclusions, but you should budget for extra fees and bring along your essentials.
While it’s not the perfect fit for those seeking a slow-paced day or traveling on a very tight schedule, it offers a memorable glimpse into some of the best natural sights near Playa del Carmen. It’s a solid choice for curious travelers who love wildlife, underwater scenery, and underground landscapes, and don’t mind a bit of a busy day.
Turtles Encounter Akumal! Small group from Playa del Carmen
FAQ

- Is transportation included? Yes, round-trip transportation in an air-conditioned vehicle is part of the package.
- Are snorkel gear and equipment provided? Absolutely, all snorkeling equipment is included and disinfected daily for your safety.
- What is the minimum age for this tour? The tour is suitable for most travelers, but specific age restrictions aren’t mentioned. It’s best for those comfortable with water activities.
- How long does the tour last? Expect about 5 hours, including travel, snorkeling, and cenote exploration.
- Are there any extra costs? Yes, a $20 USD preservation tax per person is payable on-site, and an additional $10 fee applies if you’re staying in Cancun.
- Can I cancel? Yes, free cancellation is available up to 24 hours before the tour starts, making it flexible if your plans change.
If you’re looking for an active, varied day experiencing both marine life and underground wonders, this tour offers a lot of bang for your buck. Just be prepared for a busy schedule and bring your sense of adventure.
More Tour Reviews in Playa del Carmen
- Private Tulum Ruins, Akumal Turtle Snorkel, and Cenote Tour
- Riviera Maya: Chichen Itza, Valladolid & Cenote Swim Tour
- Access to Xel-Há Park with Transfer
- Cozumel Express 2-Tank Dives from Playa del Carmen/ Only for Certified Divers
- Cenotes El Pit and Nicte Ha Guided Scuba Diving
- Full Day Tour Tulum Cobá Cenote from Riviera Maya
More Playa del Carmen experiences we've covered
- Riviera Maya: Chichen Itza, Valladolid & Cenote Swim Tour
- Access to Xel-Há Park with Transfer
- Cozumel Express 2-Tank Dives from Playa del Carmen/ Only for Certified Divers
- Cenotes El Pit and Nicte Ha Guided Scuba Diving
- Full Day Tour Tulum Cobá Cenote from Riviera Maya
- Akumal to Cancún Airport (CUN) – Departure Private Transfer
- Guided Shopping Experience in Cancun
- Cancun Airport and Hotel Riu Yucatan Private Shuttle
- VIP Cenotes Private Tour (half-day)
- Playa del Carmen: Chichen Itza, Valladolid, Cenote & Buffet
- Playa del Carmen: Catamaran Unlimited Tour to Isla Mujeres
- Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen
