TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks

Explore London easily with the TopView 24-Hour Hop-on Hop-off Bus, Thames River Cruise, and guided walks. Practical, flexible, but watch for customer service gaps.

London in a Day: A Deep Dive into the TopView® 24 Hr Hop-on Hop-off Bus Tour with River Cruise & Walks

If you’re planning a trip to London and looking for a flexible way to see the city’s most iconic sights without the hassle of navigating public transport or booking individual tickets, the TopView® 24 Hr Hop-on Hop-off Bus Tour with River Cruise & Walks might catch your eye. It’s advertised as an all-in-one sightseeing experience, offering unlimited bus rides, a Thames River cruise, and up to three guided walks—all within a single day. But how well does it actually deliver? That’s what we’re here to explore.

On paper, this package sounds about perfect for travelers who want to cover a lot of ground at their own pace without feeling overwhelmed. We love the idea of having unlimited hop-on hop-off bus access—a real time-saver—and the addition of a river cruise provides a scenic water-based perspective of London’s waterfront landmarks. The option to join up to three walking tours adds an intimate touch, perfect for those who want a more detailed look at areas like the Royal Parks or the West End district.

However, a key drawback worth considering is that many reviews point to inconsistent customer service and logistical issues—things that could easily spoil the experience if they aren’t managed well. The tour’s value depends a lot on how smoothly it operates on the day of your trip, which isn’t guaranteed. Still, if you’re flexible and prepared for some potential hiccups, this tour could suit those who appreciate a mix of independent exploration and guided insights.

This experience is best suited for visitors who want to maximize their sightseeing in a single day and don’t mind doing some of the planning themselves. It’s particularly good for first-timers wanting to tick off major landmarks or travelers with a flexible schedule who prefer a guided structure but with room to customize.

Key Points

TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks - Key Points

  • Flexibility: Unlimited hop-on hop-off allows you to explore at your own pace.
  • Scenic Views: Thames River cruise offers a water-based perspective of London’s waterfront.
  • Guided Walks: Up to three walks provide more detailed insights into specific neighborhoods.
  • Comprehensive: Covers many major sites, from Buckingham Palace to the Tower of London.
  • Customer Experience: Mixed reviews highlight potential issues with station info and customer service.
  • Value: For around $50, you get a lot of transportation and sightseeing options in one package, but be prepared for possible logistical hiccups.

Exploring London with the TopView® 24 Hr Tour: What to Expect

TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks - Exploring London with the TopView® 24 Hr Tour: What to Expect

The Itinerary Breakdown

This tour offers a comprehensive route that covers many of London’s most famous landmarks, all accessible via an unlimited hop-on hop-off bus service. Starting at Marble Arch, you’re conveniently placed near Speakers’ Corner and Park Lane—perfect for a quick photo or a morning walk. From there, the route takes you through Piccadilly Circus, Trafalgar Square, Westminster, and the London Eye, ensuring you’re close to the major sights.

The landmarks tour stops at places like Big Ben, St. Paul’s Cathedral, the Tower of London, and Buckingham Palace. These are prime photo opportunities and landmarks you’d want to see up close, especially since the bus allows you to hop off and explore whenever you wish. The buses run frequently from 8:00 AM to 6:00 PM, giving you plenty of time to hop on and off throughout the day.

The river cruise adds a scenic element, taking you along the Thames from Tower Millennium Pier or Westminster Millennium Pier. While only a one-way cruise, it’s a relaxing way to see the city from a different angle, with views of iconic bridges and skyline features. Many reviews describe it as a nice extra, although some travelers might find it less informative than an extensive guided tour.

The walking tours are optional and can be chosen from a list of three available options. This element is a plus for those who want a more personalized experience or to explore specific neighborhoods in more detail. It’s worth noting that the tours are limited to three, so if you’re a big walker, you might want to plan accordingly.

What Travelers Say About the Stops

TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks - What Travelers Say About the Stops

While many of the stops are classic, there’s some mention of logistical issues. One reviewer said, “We attempted to cancel our experience due to an issue with transportation to the city… no assistance and poor customer service.” Others complained about the bus not showing up on time, which can throw off your entire day. On the other hand, some travelers enjoyed the comfort of the buses and appreciated the audio commentary, which added context to their sightseeing.

The Pros of This Tour

Convenience: For around $50, you get a pretty full day of sightseeing, including transportation, water views, and guided walks. It’s a stress-free way to see a lot without booking dozens of individual tickets.

Flexibility: The unlimited hop-on hop-off policy means you can spend as long as you like at each stop. You’re in control of your schedule, which is a big plus.

Scenic Experience: The Thames cruise is a highlight, offering a different perspective of London’s riverside landmarks, especially with the backdrop of historic and modern architecture.

Coverage: From Royal Parks to historic sites, the route touches many must-see locations, making it ideal for first-time visitors who want to get a broad overview.

The Cons to Keep in Mind

TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks - The Cons to Keep in Mind

Customer Service Variability: Reviews indicate some frustration with poor communication and difficulty in resolving issues, such as locating bus stops or getting refunds. This inconsistency might impact your experience, especially if you have tight schedules or expect smooth service.

Limited Guidance During the Cruise: Since the river cruise is only a single way and not a fully guided tour, you miss out on detailed commentary or storytelling about the sights, which some travelers might prefer.

Timing: The buses operate between 8 AM and 6 PM, which might not be enough time to see everything if you want a more leisurely pace. Also, some reviews mention buses not arriving on time, which can be frustrating if you’re on a tight schedule.

Analyzing the Cost-Value Relationship

At roughly $50.83 per person, this package packs in a lot of sightseeing options—bus, river cruise, and walking tours. Compared to individual tickets for each, it offers decent value if everything runs smoothly. But the mixed reviews on customer service and logistical issues suggest that you might end up spending extra time figuring things out or dealing with frustrations.

If you’re someone who values flexibility and wants a self-guided experience with some added scenic water views, it’s probably worth the price. But if you’re particular about punctuality or expect a highly organized operation, you may find some disappointment.

Practical Tips for Making the Most of This Tour

  • Arrive early at your chosen stops, especially since some reviews mention buses arriving late or not at all.
  • Download a map or familiarize yourself with the route beforehand, as some travelers report a lack of clear information.
  • Use the walking tours to get more detailed insights into specific neighborhoods—these can be the highlight if you enjoy exploring on foot.
  • Keep in mind that the river cruise is one-way, so plan your stops accordingly if you want to return via water.
  • Be patient with the customer service; some reviews mention difficulty in getting refunds or assistance, so keep your expectations realistic.
  • Check the weather forecast—since the experience is outdoor-heavy, poor weather could impact your enjoyment or lead to cancellations.

Who Is This Tour Best For?

TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks - Who Is This Tour Best For?

This experience is ideal for visitors who want a rundown of London in one day without the stress of planning each detail. It’s suited for those who enjoy independent exploration but appreciate guided commentary and scenic water views. If you’re comfortable with some logistical hiccups and looking for value for money, this package can be a good choice.

It’s also suitable for travelers with limited time or for families who want to cover a lot of ground but don’t want to be tied down to rigid schedules. However, if you’re seeking a luxury, highly organized tour with guaranteed punctuality and premium customer support**, you might want to look elsewhere.

Final Thoughts

The TopView® 24 Hr Hop-on Hop-off Bus Tour with River Cruise & Walks offers a practical and flexible way to see much of London, especially if you’re a first-timer or traveling on a tight timetable. The combination of bus, boat, and walking options makes for a varied experience that caters to different interests, all at a reasonable price point.

That said, potential travelers should be aware of the mixed customer feedback about the tour’s logistical consistency and customer service. It’s best suited for those who are adaptable, patient, and prepared for some uncertainties. If you go in with clear expectations and a sense of adventure, this tour can be a worthwhile way to soak in London’s highlights without feeling rushed or overwhelmed.

✨ Book This Experience

TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks



3.5

(66 reviews)

“Viator, appears to be just a booking agent for other tours, left us in the dark about where the hop on hop off stations were. First time in London …”

— Jeanne S, Jul 2025

FAQ

Is this tour suitable for a full day of sightseeing?
Yes, it’s designed as a one-day experience, with buses running from 8:00 AM to 6:00 PM, allowing plenty of time to hop on and off, join walks, and enjoy the river cruise.

Do I need to book in advance?
Yes, booking online is recommended, especially since the tickets are valid for 12 months and allow flexibility in when you use them.

Are attraction entrance fees included?
No, the tour covers transportation and scenic experiences, but entrance to attractions like museums or historic sites is not included.

Can I join multiple walks?
Yes, you can join up to three walking tours from the available options, which can deepen your understanding of specific areas.

What are the main stops on this route?
Major landmarks like Marble Arch, Piccadilly Circus, Trafalgar Square, Big Ben, Westminster, St. Paul’s Cathedral, the Tower of London, and Buckingham Palace are included.

Is the river cruise guided?
The cruise is mostly scenic and water-based, with limited commentary, so it’s more about enjoying the views than a narrated tour.

Are the buses air-conditioned?
The tour description mentions comfortable buses, but it doesn’t specify if they are air-conditioned—something to keep in mind for hot days.

What should I do if I miss my bus or stop?
While the buses are frequent, some reviews mention delays. It’s best to plan your schedule with some buffer time and verify the stop locations beforehand.

Can I cancel if my plans change?
Yes, cancellations are free if made at least 24 hours in advance. No refunds are available if canceled less than 24 hours before the start.

Is this experience family-friendly?
While not specifically tailored for children, the flexible nature makes it suitable for most travelers, including families comfortable with outdoor activities and walking.

In the end, whether this tour is the right fit depends on your priorities—if you value flexibility and scenic water views, it’s worth considering. But if you prefer a highly organized, seamless experience, you might want to explore other options. Either way, London’s a city that rewards exploration, and this package provides a good starting point, especially if you’re willing to navigate a few bumps along the way.