Traveling to and from Los Cabos can be one of those parts of your trip you’d rather not think about too much—long lines, confusing schedules, or crowded shuttles can turn what should be a smooth start or end into an added stress. That’s why I’ve taken a close look at this private roundtrip transportation service, offered by EPIC, to see if it lives up to its promise of seamless, comfortable travel.
What I really like about this service is the door-to-door convenience and the air-conditioned vehicles that offer a welcome break from the heat and fuss. Plus, the fact that it’s private means you won’t be squeezed into a large shuttle with strangers, making your journey more relaxed—especially after a long flight.
However, one thing to keep in mind is that, like with many shared or semi-private services, there are occasional hiccups—some reviews mention delays or communication issues which can be stressful if you’re on a tight schedule.
All in all, this service is best suited for travelers who prioritize comfort and simplicity, and who want to avoid the chaos of public transport or rental cars right after landing. If you value a smooth, pre-arranged transfer and are okay with the upfront price, this might be a solid fit.
Key Points

- Comfort and Convenience: Private, air-conditioned vehicles mean a more relaxed start and end to your trip.
- Door-to-Door Service: No need to navigate public transport or taxis, just meet your driver at the airport or hotel.
- Bilingual Drivers: Your driver is certified and speaks English and Spanish, making communication smoother.
- Flexible Timing: The transfer includes pickup and drop-off at your specified locations, with around-the-clock customer support.
- Pricing Perspective: At $220 for up to 6 people, it offers good value, especially considering the comfort and ease.
- Potential for Delays: Some reviews mention late pickups or communication issues, so plan accordingly.
The Experience in Detail

Getting from the airport to your hotel in Los Cabos should ideally be a straightforward, worry-free process, and that’s exactly what this private transfer give you. Upon landing, you can expect to find your EPIC representative waiting at Umbrella #10 after clearing customs and baggage claim. They’ll greet you with a smile, hand over your Return Transfer Voucher, and confirm your return time—taking one element of stress off your plate.
This initial meet-and-greet is simple and well-organized. The staff seems to understand the importance of punctuality—something travelers highly value, especially when catching flights. As one reviewer put it, “On time and the driver was friendly! The vehicle was nice and clean.” That’s a recurring theme: the vehicles are described as new, comfortable, and air-conditioned, which is a real plus in the warm Los Cabos climate.
Your driver will then whisk you away in a clean, spacious vehicle—likely a Ford Expedition or similar—ready to deliver you to your hotel or villa. The journey itself can take anywhere from 20 minutes to over an hour, depending on traffic and your specific location, but the ride is generally smooth and comfortable with plenty of room for luggage.
Prefer personalized experiences? Here are other private options we've covered in Los Cabos
The Return Journey
On departure day, you’ll need to be ready at the hotel lobby at the time specified in your Return Transfer Voucher. The driver will arrive holding an EPIC sign, ensuring a hassle-free departure. Punctuality is a point of pride, and reviews confirm drivers are usually on time. However, a few reviewers have experienced delays, emphasizing the need to be flexible and communicate any changes as early as possible.
What You’re Paying For
At $220 per group (up to 6 people), this service offers solid value, especially compared to the costs of taxis or rideshares that can add up with multiple travelers. The price includes all taxes, fees, and handling charges, plus 24/7 customer support. It’s also worth noting that the vehicles are sanitized after each trip, which adds a layer of safety and peace of mind.
What’s Not Included
Food and drinks are not included, but during some reviews, travelers mentioned enjoying a cocktail or two in the vehicle, suggesting that some drivers might be accommodating if you request that in advance. Still, it’s best to bring your own beverages if you want something to sip during the ride.
Weighing the Pros and Cons

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The Positives
- Ease of booking and confirmation: You receive your booking confirmation promptly once you reserve, with clear instructions on where to meet.
- Comfortable, air-conditioned vehicles: Travelers frequently mention the vehicles’ cleanliness and comfort.
- Knowledgeable drivers: Several reviews highlight drivers who are friendly and informative, adding a touch of local insight to your transfer.
- Reliable service when on time: Punctuality is generally good, and the process is straightforward, making it a hassle-free start and end to your trip.
- Good communication: The company provides a dedicated contact and customer support around the clock.
The Drawbacks
- Occasional delays or miscommunications: Some reviews mention pickups that were late, with one reviewer receiving a vehicle over an hour late, which can be problematic if you’re on a tight schedule.
- Limited information about luggage handling: While luggage is implied, no specific details are provided about how many bags can be accommodated, or procedures for larger groups.
- No food or drinks included: If you’re expecting refreshments, you’ll need to bring your own.
- Potential for misidentification: A few comments mention confusion or difficulty finding the driver, so clarity at pickup points is essential.
Who Is This Transfer For?
This private transfer service is a good option for those who want a stress-free, reliable start and finish to their Los Cabos trip. It’s especially suitable for travelers who value comfort and punctuality and prefer not to navigate public transportation or rent a car immediately upon arrival.
Families, couples, or small groups who want to avoid the chaos of taxis or shared shuttles will appreciate the convenience of door-to-door service in a private vehicle. If you’re traveling with a larger group, the price per person drops, making it more economical.
However, those on a super tight schedule should communicate clearly with the driver and factor in some buffer time, considering reviews about occasional delays. It’s also ideal if you’re arriving or departing at odd hours, thanks to 24/7 support.
Final Thoughts

This Los Cabos airport roundtrip private transportation service offers a solid balance of comfort, reliability, and ease. The vehicles are modern and clean, the drivers are generally friendly and knowledgeable, and the door-to-door service simplifies what can otherwise be a stressful part of travel.
While delays are not unheard of, they seem to be exceptions rather than the rule, and the overall experience tends to meet or exceed travelers’ expectations. The upfront price might seem a bit high compared to standard taxis, but when you factor in comfort, safety, and the time saved, it’s often well worth the investment.
If you’re looking for a hassle-free way to kick off or conclude your Los Cabos trip, this service is worth considering—especially if you want to start your vacation miles away from the stress of public transit or the unpredictability of ride-shares.
Airport Roundtrip Private Transportation
“Executive top notchprofessional all the way! Driver was friendly and knowledgeable. The vehicle was very nice.”
FAQs

Is this service private or shared?
It’s a private transfer for your group only, meaning no strangers will be riding along, which makes for a more relaxed experience.
How do I find my driver at the airport?
Your driver will be waiting outside the terminal at Umbrella #10 after customs and luggage claim. They’ll be holding an EPIC sign, so look out for that.
What if my flight is delayed?
You should contact the company’s 24/7 customer support to inform them of your delay. While most drivers are punctual, delays can happen, so communication is key.
Are there any extra charges I should be aware of?
No, all taxes, fees, and handling charges are included in the $220 price. Just remember, food and drinks are not included, and tips are at your discretion.
Can I cancel the transfer if my plans change?
Yes, cancellations are free up to 24 hours before your scheduled transfer. Cancellations less than 24 hours before are not refunded.
Is this suitable for large groups?
Yes, up to six people can share this transfer, making it a cost-effective and comfortable choice for small groups or families.
This service offers a simple, dependable way to start or end your Los Cabos adventure without added stress. While no experience is perfect, it seems to strike a good balance for travelers who value comfort, punctuality, and convenience.
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More Los Cabos experiences we've covered
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- Private Airport Trip to Cabo San Lucas Hotels RT
- Los Cabos: Parasailing, a new perspective from the skies.
- Los Cabos: Extreme Swing, Fly from the Glass Bottom Gondola
- SJD Airport to San José Round trip
- Private Transfer to Cabo San Lucas from Cabo Airport
- Combo 4X4 Automatic ATV & Camel Ride in Cabo by Cactus Tours
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