If you’re planning a trip to Banff and want to experience its most famous sights without the hassle of driving, this shuttle tour to Moraine Lake and Lake Louise could be just what you need. Based on reviews and details from travelers who’ve taken it, it seems like a reliable, comfortable way to see these stunning spots, especially during busy seasons when parking can be a nightmare.
Two things we really appreciate about this experience are the stress-free transportation — no worries about parking or navigating crowded roads — and the knowledgeable guides who add a layer of insight to the scenery. However, one thing to consider is that the pick-up process might be a little confusing, as some travelers mention unclear details about where exactly to meet.
This tour is well-suited for those who want to enjoy these iconic lakes without the hassle, appreciate guided commentary, and are okay with a moderate group size. It’s a practical choice for travelers who value comfort and reliability, but perhaps less so if you’re looking for a very flexible, custom experience. Now, let’s explore the details and what you can expect on this journey.
Key Points

- Stress-free access to Moraine Lake and Lake Louise, avoiding the hassle of parking and driving.
- Knowledgeable guides enhance the experience with helpful info and friendly service.
- Comfortable transportation in air-conditioned vehicles, with a maximum group size of 23.
- Fair value at around $58 per person, including park fees and entry tickets.
- Flexible timing allowing ample time to enjoy each stop — about 1.5 hours at each lake.
- Good for most travelers, including those who prefer organized tours over DIY visits.
The Experience in Detail

Planning more time in Banff? We've covered other experiences worth considering.
Starting Point and Logistics
The tour departs from Banff or Canmore, with pickup options tailored to your location — either the Mount Royal Hotel in Banff or other points in Canmore. The pickup process has received some mixed reviews, with a few travelers mentioning that details about where to meet could be clearer. One reviewer emphasized the importance of knowing the exact spot at the Royal Hotel, as confusion caused some unnecessary stress. Still, once onboard, the ride is smooth, and the air-conditioned vehicle adds to the comfort.
The Journey to Moraine Lake
Your first stop is Moraine Lake, a place that immediately captures your attention with its striking turquoise water framed by towering peaks. This is the spot that often makes travelers say, “It’s even more beautiful than the photos.” You’ll have about 1 hour 30 minutes here, which is enough time to stroll along the shoreline, snap a few photos, or just soak in the tranquil atmosphere.
One reviewer described Moraine Lake as “unreal, amazing, gorgeous,” emphasizing how it’s a must-see. The scenery is so breathtaking that many find it hard to put their camera down. The only caveat here is that during peak times, the crowds can be intense, but having a shuttle reservation guarantees you access without the worry of long parking lines or waiting.
Exploring Lake Louise
The next stop is Lake Louise, another highlight of the Canadian Rockies. Known for its vivid emerald waters and panoramic mountain views, this lake offers a different vibe—more expansive yet equally stunning. You’ll get another 1 hour 30 minutes at Lake Louise, plenty of time for a leisurely walk, some photography, or just sitting back to enjoy the natural beauty.
Many travelers mention how Lake Louise, even with some smoke from northern fires during certain seasons, remains an iconic spot. One reviewer said, “Lake Louise is beautiful as well,” even noting the smoke from fires that day — a reminder that weather can influence the experience, but the scenery still impresses.
Return Journey and Overall Duration
The total activity lasts about 5.5 to 6.5 hours, which includes the transport, stops, and some buffer time. The comfortable round-trip transport and the small group size (maximum of 23 travelers) contribute to an intimate and relaxed experience. The journey back is equally smooth, with travelers appreciating the well-organized nature of the tour.
What Travelers Say
Reviews are largely positive, with many highlighting the knowledgeable guides like Andrew and Lucy. One reviewer called Andrew “amazing,” praising his helpful information about the area. Others appreciated the relaxed vibe of not having to drive, which allows you to sit back and enjoy the views without the stress of navigating.
However, some feedback points to minor inconveniences, such as the confusing pick-up locations or the small, cramped shuttle bus. One traveler mentioned that the AC was not working on a hot day, which made the trip uncomfortable on the return leg. Still, these are relatively small issues compared to the overall quality of the experience.
Value for Money
At $58.30 per person, this tour offers good value considering it includes park entry fees, Moraine Lake Road access fee, and round-trip transportation. When you consider the cost of parking, potential wait times, and the convenience of guided transport, it’s a practical choice. The included time at each lake (1.5 hours) strikes a balance between seeing the sights and not feeling rushed.
Who Should Consider This Tour?

This shuttle tour suits travelers who want a straightforward, stress-free way to enjoy Banff’s most famous lakes. It’s ideal for those who prefer organized trips with knowledgeable guides, especially if you’re visiting during peak season when parking is restrictive. It’s also a good pick for visitors who want to relax and focus on sightseeing rather than logistics.
If you’re traveling with family or a group that appreciates comfort and convenience, this could be a solid fit — and as one review mentioned, even very young children were accommodated without issue, with stroller-friendly options and free admission for a 10-month-old.
On the other hand, if you prefer a more flexible, self-guided experience, or want to explore at your own pace, you might find this tour a bit restrictive. Also, if you’re sensitive to small bus spaces or need a very cool environment, be aware that the shuttle can get cramped or warm.
Final Thoughts
This shuttle to Moraine Lake and Lake Louise offers a reliable, well-organized way to experience some of Banff’s most stunning sights without the stress of driving or parking. The combination of knowledgeable guides, comfortable transport, and ample time at each spot makes it an attractive option for many travelers.
The experience shines brightest if you value convenience and expert commentary. The views are genuinely breathtaking, and the tour’s inclusion of park fees and tickets means you won’t have to worry about multiple payments. While some logistical details could be clearer, most travelers seem to find the overall value and quality quite satisfying.
If you’re after a straightforward, scenic day that minimizes hassle but maximizes picture-taking opportunities, this tour is likely to meet your expectations. Just keep in mind the small inconveniences and prepare accordingly.
Banff/Canmore: Moraine Lake and Lake Louise Shuttle-90m each lake
“Not having to drive yourself is really relaxing. The lakes are gorgeous! Our guide Andrew is amazing!”
FAQ

Is pickup included in the tour?
Yes, pickup is offered, with options at the Mount Royal Hotel in Banff or other points in Canmore. Make sure you check your specific pickup location when booking.
How long do we spend at each lake?
You get about 1 hour 30 minutes at Moraine Lake and another 1 hour 30 minutes at Lake Louise, giving you plenty of time to explore, photograph, and relax.
Are park entry fees included?
Yes, the price covers both the national park entry fees and the Moraine Lake Road access fee, so no extra charges are expected on-site.
What’s the group size?
The tour is limited to a maximum of 23 travelers, ensuring a relatively intimate experience compared to larger bus tours.
Is this tour family-friendly?
Yes, at least one review mentions traveling with a 10-month-old child, and staff are helpful with strollers and child seats. It could be suitable for families with young kids.
What if the weather is bad?
The tour requires good weather; if canceled due to poor conditions, you’ll be offered a different date or a full refund.
If exploring Banff’s most iconic lakes with minimal fuss sounds appealing, this shuttle tour balances comfort, scenery, and expert guidance nicely. Just plan ahead for pickup details and pack some water and snacks for the trip. It’s a straightforward way to see some of the best this region has to offer.
More Tour Reviews in Banff
- Canyoning half day – Heart Creek Canyon (beginner level)
- eBike and Hike Banff to Johnston Canyon small group guided program
- Banff Sunshine Village Gondola and Sightseeing
- 1 Hour Spray River Ride
- Grassi Lake and Grotto Canyon Hiking from Banff
- Discover the Rockies: 6 Self-Guided Smartphone Audio Tour Bundle
More Banff experiences we've covered
- Canyoning half day – Heart Creek Canyon (beginner level)
- eBike and Hike Banff to Johnston Canyon small group guided program
- Banff Sunshine Village Gondola and Sightseeing
- 1 Hour Spray River Ride
- Banff/Canmore: Moraine Lake and Lake Louise Shuttle-90m each lake
- Grassi Lake and Grotto Canyon Hiking from Banff
- Discover the Rockies: 6 Self-Guided Smartphone Audio Tour Bundle
- Moraine Lake and Lake Louise Private Premium Day Tour
- Discover Lake Louise and Yoho In Winter
- Morning Tour at Moraine Lake(2hrs) & Lake Louise(2hrs)
- Discover Grizzly Bears from Banff
- River Explorer | Big Canoe Tour in Banff National Park


