Traveling from Banff or Canmore to Calgary Airport often involves a lot of planning, especially if you’re trying to balance sightseeing and logistics. We’ve taken a close look at the public shuttle service offered by Vivo Green Calgary Shuttle to help you decide whether it might be the best fit for your trip. It’s not a private ride, but for many, it strikes a good balance of convenience and cost.
What we appreciate most about this shuttle is its affordability and the scenic views you get along the way. Plus, the small-group format, with a maximum of 14 travelers, offers a bit more comfort compared to larger buses. On the flip side, the potential for delays and some logistical quirks have also been noted, so it’s worth weighing these factors before booking.
This tour is ideal if you’re someone who values simplicity and budget-conscious travel but still wants a reliable transfer with a few scenic moments. If you’re traveling light and don’t mind a shared ride, this shuttle could be your best option for getting to Calgary without the hassle or expense of a private taxi.
Key Points

- Cost-effective transfer from Banff or Canmore to Calgary Airport or downtown.
- Comfortable, air-conditioned vehicles suited for small groups.
- Scenic views of the Canadian Rockies during the journey.
- Flexible departure times—just select your preferred schedule.
- Potential delays noted in reviews, so plan with buffer time.
- Limited amenities onboard: no WiFi or restrooms, so pack accordingly.
- Luggage policy: one checked and one carry-on included; extra charges apply.
- Easy booking process with mobile tickets, but reviews highlight some communication hiccups.
What to Expect from the Shuttle Service
Once you book your seat, the process is straightforward. You select your preferred departure time, input your pickup location—either Banff or Canmore—and pay to reserve your spot. The confirmation comes instantly, so you know your seat is secured. On the day, the driver will arrive at your accommodation, which is particularly helpful if walking to a pickup point is inconvenient.
The journey itself lasts roughly 2 to 3 hours, depending on traffic and timing. The vehicle is air-conditioned, making for a comfortable ride, especially on warm days. Since there’s no onboard WiFi or restroom, it’s best to be prepared with some snacks, water, or entertainment if you’re sensitive to long drives.
The small group size (up to 14 travelers) helps keep things intimate and less chaotic than larger coaches. It also means you’re more likely to have a friendly chat with your fellow travelers, making the trip feel more personal.
Planning more time in Banff? We've covered other experiences worth considering.
The Scenic Drive – Views and Highlights

One of the biggest selling points of this shuttle is the scenic aspect. We’ve seen reviews praising the beautiful sights of the Rockies passing by, which makes the journey more enjoyable than just a straightforward transfer. Many travelers mention that they appreciated the relaxed pace and the chance to catch some last views of Banff’s stunning landscape as they head toward Calgary.
The driver is expected to be friendly and helpful, with at least one reviewer noting that their driver was courteous, early, and ready to assist with bags. This kind of service makes a real difference, especially after a long day of exploring or an early morning flight.
Booking and Pricing – Is It Good Value?

At around $65.33 per person, this shuttle isn’t the cheapest way to get to Calgary, but it’s quite competitive considering door-to-door service from your Banff or Canmore accommodation. Private taxis or car rentals could easily cost more, especially if you’re traveling solo or as a small group.
Reviewers generally agree that the value is good—it’s a cost-effective, hassle-free alternative to taxis or rideshares, which can sometimes be unpredictable or expensive. One traveler highlighted that booking online was easy, though a few noted some confusion over boarding times, which underscores the importance of punctuality and clear communication.
Potential Drawbacks to Keep in Mind

While the shuttle service has a lot going for it, there are a couple of points worth noting. First, delays are not uncommon, with some travelers experiencing 15 to 30-minute lateness. As one review mentions, they arrived 15 minutes late but still made their flight comfortably, which shows you should build extra time into your schedule.
Second, the lack of onboard amenities—no WiFi or restrooms—could be inconvenient for some, especially on longer trips or if you’re prone to motion sickness. Also, the drop-off location is limited to Calgary airport or downtown, which means if you’re staying outside those areas, you might need an additional taxi or transit.
A more confusing aspect for some is the drop-off point in Calgary. One reviewer was surprised to find the shuttle dropped them at a railway station car park, which was unfamiliar and required an additional taxi to get to downtown. This highlights the importance of double-checking your drop-off details when booking.
Group Size and Travel Experience

The shuttle’s small-group format is a real plus for many travelers. With a maximum of 14 people, it feels less crowded and more relaxed. However, some have experienced full buses and found it a bit tight, especially if you have long legs or extra luggage. One review pointed out that their long-legged friend struggled to get comfortable, so if you’re tall, consider this when planning.
Another important note from reviews is the boarding process—confusion over boarding times caused some missed shuttles. Make sure to confirm your pickup time and arrive a bit early to avoid any stress. The driver’s friendliness and safe driving are consistent highlights, making the overall experience pleasant despite some hiccups.
Luggage Policies and Extra Charges

Traveling with luggage? The shuttle permits one check-in and one carry-on bag free per person, which is standard. Be aware that extra luggage costs $10 on-site, so if you’re packing heavy or bringing multiple bags, budget accordingly. This policy is straightforward but worth keeping in mind to avoid surprises.
Who Is This Shuttle Best For?

This service suits travelers who want a simple, cost-effective transfer without the hassle of renting a car or booking a private driver. It’s especially good for those arriving or departing during the daytime, with flexible schedules, and who don’t mind sharing a ride with others. If you’re OK with a potential slight delay and don’t need exclusive service, this option offers good value and scenic views.
It’s also a solid choice for solo travelers and small groups, especially if you prefer a straightforward booking process and the convenience of pickup at your accommodation. However, if you’re traveling with a lot of luggage, or need a tailored, private ride, you might want to explore other options.
Final Thoughts

The Banff (Canmore) to Calgary Public Shuttle by Vivo Green Calgary Shuttle is a practical, budget-friendly way to get to Calgary, especially if you value scenic views and a small-group atmosphere. The route offers some beautiful glimpses of the Rockies, making what might otherwise be a mundane transfer more memorable.
While there are occasional delays and some logistical quirks, most travelers find that the overall experience provides good value for money. It’s a service that works best if you’re flexible with timing, traveling light, and looking to avoid the hassle of taxi lines or rental cars.
If you’re someone who appreciates a simple, reliable shuttle that gets you to your flight without fuss, and you’re okay with sharing the ride, this could be just what you need. For those with tight schedules or extra luggage, it’s worth considering the reviews and planning accordingly.
Banff (Canmore) to Calgary Public Shuttle
“Driver friendly and safe . Early to venue and ready to help with bags etc. Was a good experience and would use again”
FAQs
Is this shuttle a private service?
No, it’s a shared shuttle with a maximum of 14 travelers, which helps keep the cost down and the experience more intimate.
Can I select my departure time?
Yes, you choose a departure time that suits your schedule when booking.
What are the pickup locations?
You can select either Banff or Canmore as your pickup point. The shuttle then drops you off at Calgary Airport or downtown.
Are there amenities onboard?
The vehicle is air-conditioned, but there’s no WiFi or restrooms, so plan accordingly.
What luggage is included?
One checked bag and one carry-on are free per person. Extra luggage costs $10 each.
Is there a cancellation policy?
Yes, you can cancel for free up to 24 hours before the scheduled departure for a full refund.
What if I miss my shuttle?
There’s some mention of confusion over boarding times, so it’s smart to arrive early and confirm your pickup time. If you miss it, you might need to arrange alternative transportation.
How reliable is the timing?
Most reviews say the service is generally punctual, but delays of up to 30 minutes are not uncommon, so give yourself some buffer.
In the end, for those looking for a cost-effective, scenic, and straightforward way to travel between Banff or Canmore and Calgary, this shuttle hits many of those marks. Just keep the minor drawbacks in mind, and you’ll likely find it a reasonable choice for your mountain trip.
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