Big Bus Chicago: Hop-On Hop-Off Sightseeing Tour by Open-Top Bus
If you’re visiting Chicago and want a straightforward way to see the city’s highlights without the hassle of planning, a hop-on hop-off bus tour can be a handy option. From what we’ve gathered, it’s a popular choice for first-timers or travelers pressed for time. The Big Bus Chicago tour promises a flexible way to explore major sights, with the freedom to hop off and back on at your leisure.
We particularly like the open-top design that offers great views and the extensive itinerary that covers key attractions like Millennium Park, Navy Pier, and the Magnificent Mile. Another plus is the audio commentary that provides some context and stories about Chicago’s landmarks.
However, a few reviews highlight issues like bus crowding and uneven driver experiences, which are worth keeping in mind. This tour is best suited for those who value flexibility and are comfortable dealing with some variability in service quality. It’s ideal if you’re looking for a hassle-free way to get your bearings in the city without committing to a guided tour with a fixed schedule.
Key Points
- Flexibility is king: With multiple stops and a 24-, 48-, or 72-hour ticket, you can customize your sightseeing day.
- Great views from the open-top bus: Perfect for photo opportunities and soaking in the cityscape.
- Audio commentary: Offers insights into Chicago’s sights in multiple languages, mainly English and Spanish.
- Convenient stops: Strategic locations like Millennium Park, Navy Pier, and the Skydeck make hopping on and off straightforward.
- Variable driver experiences: Some reviews mention inconsistent driving skills and customer service.
- Crowding concerns: During busy times, buses can get crowded, and some passengers have trouble finding a seat.
What to Expect from the Tour

Booking your ticket is simple — you choose a duration (24, 48, or 72 hours), then download the Big Bus app for schedules and stop locations. The first bus departs at 10 a.m., with the last at 5 p.m., offering plenty of options to suit your plans.
Once you’re ready, head to one of the designated stops, like the Riverwalk or Millennium Park. You can then hop on a bus and start soaking in the sights at your own pace. The route takes about two hours if you stick to the full circuit, but many riders hop off at select stops to explore further.
The buses run every hour from each of the 11 stops, so you usually won’t wait long for the next one. The route covers top attractions such as the Navy Pier, the Art Institute, the Field Museum, and the John Hancock Center. Audio commentary guides you through each stop, sharing stories and insights about Chicago’s landmarks.
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Detailed Breakdown of the Itinerary

Stop 1: Riverwalk
Starting your tour here means you’re right at the heart of Chicago’s scenic waterway. It’s a great spot to begin your adventure, especially if you want a scenic backdrop for photos.
Stop 2: Skydeck Chicago & Willis Tower
From here, you can get stunning views from the famous Skydeck. While the bus itself doesn’t include entry, it’s a quick detour to one of the city’s tallest skyscrapers.
Stop 3: Millennium Park & The Art Institute
A must-see for most visitors, Millennium Park is home to the iconic Cloud Gate sculpture (the Bean). The Art Institute nearby adds cultural flair to your visit. Many reviews appreciate the proximity to downtown, making it easy to combine sightseeing.
Stop 4: Grant Park
Often called “Chicago’s front yard,” Grant Park offers open green space, gardens, and the Buckingham Fountain. The nearby Hilton Chicago makes it easy to explore more.
Stop 5: Adler Planetarium
If stargazing or science interests you, this stop offers an opportunity to explore space and astronomy exhibits, right on the lakefront.
Stop 6: Field Museum
A favorite for families and history buffs alike, the Field Museum houses dinosaur skeletons, cultural artifacts, and natural history exhibits. Several reviews mention it as a key highlight accessible via the tour.
Stop 7: Chicago Architecture Center
For those interested in Chicago’s famed architecture, this stop provides insights into the city’s skyline. It’s perfect for architecture enthusiasts wanting an overview.
Stop 8: Navy Pier
The lively Navy Pier is packed with entertainment, shops, and restaurants. It’s a great place to get off and explore or enjoy a ride on the Ferris wheel.
Stop 9: Magnificent Mile
Shopaholics will love this stretch of high-end stores and historic buildings. The Water Tower is a local icon. Many reviews note this area as a prime shopping and sightseeing hub.
Stop 10: 360 Chicago
Located at the John Hancock Center, this observation deck offers panoramic city views — a fantastic photo op.
Stop 11: River North
This area is known for its art galleries, trendy boutiques, and lively nightlife, perfect for a stroll after your bus tour.
The Experience on the Bus
The open-top design means you’ll get great views, but the weather can impact your comfort. The bus features a climate-controlled lower deck and an open top for better sightseeing when the weather is nice. Many travelers appreciate the WiFi onboard, making it easy to share photos or look up information as you go.
Audio commentary works in multiple languages, but it’s mostly pre-recorded, with some reviews mentioning that in certain cases, the driver’s delivery may vary — some are very knowledgeable, others less so. The driver’s tone and attitude can make a difference; a few reviews highlight less-than-friendly drivers, while others praise the staff’s helpfulness.
The bus runs every hour per stop, which is convenient, but during busy periods, buses get crowded. Some reviews mention the challenge of finding seats or the bus being overcapacity. This is something to keep in mind if traveling in peak season or with a larger group.
Value for Money and Overall Impression

At around $52.20 per person, the price is reasonable considering the 2-hour circuit, multiple stops, and flexibility. If you make good use of the hop-on hop-off feature, it’s a solid way to cover a lot of ground without walking miles or trying to navigate public transit.
However, some reviews signal inconsistent experiences, especially regarding driver conduct and bus crowding. There are also mentions of broken headphones and difficulty in finding the starting point, which can be frustrating. To mitigate this, downloading the app and using the “Find a Stop” function could make things easier.
This tour best suits travelers who want a flexible, laid-back way to see Chicago’s main sights, especially if you prioritize convenience over guided tour interaction. It’s not ideal for those seeking in-depth guided commentary or a more curated experience; rather, it’s perfect for self-guided exploration with some background info.
Final Thoughts

If you enjoy open-top sightseeing buses and want a broad overview of Chicago’s most famous spots, this tour offers a decent, practical option. You’ll enjoy the panoramic views and the chance to hop off at attractions like Millennium Park, Navy Pier, or the Hancock Center.
But be prepared for variability — crowds, driver enthusiasm, and occasional logistical hiccups are part of the package. If you’re flexible and use the app’s features, you’ll likely have a good time. For travelers who prefer a more leisurely or guided experience, or those worried about crowds, it might be worth considering other options.
All in all, this bus tour is best suited for first-timers eager to get their bearings or those who want a quick, easy way to tick off many highlights of the city. When the experience goes smoothly, it’s a stress-free way to enjoy Chicago’s energy and beauty.
Big Bus Chicago: Hop-On Hop-Off Sightseeing Tour by Open-Top Bus
“Busses were too crowded throughout the day. We were unable to complete the tour as there werent enough seats for our group (7). In many cases, on b…”
FAQ

How often does a bus arrive at each stop during the Big Bus Chicago Hop-On Hop-Off Tour?
Buses typically arrive every 30 to 45 minutes, so you shouldn’t have to wait long between rides.
Do I have to go to a central location to redeem my ticket?
No, you can show your electronic or printed ticket at any stop along the route. Just be sure to start at Stop #1, Riverwalk, or with the driver at any other point.
How will I know which stop to get off at?
The pre-recorded audio commentary will tell you about upcoming stops, and the free Big Bus app offers live tracking and stop information for your convenience.
How long does a full circuit take?
A complete loop without getting off takes roughly two hours. You can choose to hop off at any stop and explore further.
Is the tour wheelchair accessible?
Yes, the buses are equipped to accommodate wheelchairs up to 650 pounds, though not all vehicles have lifts. If you need accessible transport, inform the provider when booking.
Can I bring my pet on the bus?
Only service animals are permitted onboard, so pets need to be left at home or in a carrier.
Can I bring food or drinks?
No food or alcohol is allowed on the bus, but non-alcoholic drinks in screw-top bottles are fine.
Can I bring luggage?
Luggage isn’t permitted onboard, so plan to leave large bags elsewhere.
What if I encounter issues during the tour?
Most problems can be addressed by using the Big Bus app’s live chat or contacting customer service directly. Many reviews mention the helpfulness of staff when issues arise.
To sum it up, the Big Bus Chicago hop-on hop-off tour offers a practical way to see the city’s main sights at your own speed. While it’s not perfect and can have some hiccups, it’s a solid choice for those who want the flexibility to explore without the constraints of a guided tour. Just plan ahead, use the app, and take the experience with the good and the bad — it’s all part of the adventure in one of America’s most lively cities.
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- Chicago City Minibus Tour
- Chicago River Architecture Tour and Big Bus Hop-on Hop-off Tour
- Small-Group Tour of Chicago Neighborhoods – North and South Side
- Chicago’s Delicious Donut Adventure with Underground Donut Tour
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