Planning a trip to Bacalar and wondering how to get there from Chetumal Airport? This private transfer service could be just what you need to start your vacation on a relaxed note. While I haven’t personally taken this exact ride, I’ve gathered enough details to help you decide if this transfer fits your travel style.
What I really like about this service is its emphasis on comfort and reliability—your driver is English-speaking, which helps avoid language barriers, and they promise a smooth, stress-free experience. Plus, the option to break for photos or lunch en route adds a nice touch. On the flip side, one thing to keep in mind is that the vehicles may vary, and some travelers have had issues with the size or condition of the car, particularly if you request a larger vehicle.
This service is especially suited for those who value personalized, door-to-door transport without the hassle of finding a shuttle or taxi on arrival. Whether you’re arriving late or simply want to start your trip comfortably, this could be a good pick.
Key Points

- Stress-free start: The service offers a reliable way to get from Chetumal Airport to Bacalar without worrying about public transport or shared shuttles.
- Personalized experience: You can customize your pickup time and location with support from friendly customer service.
- Comfort and convenience: Vehicles range from sedans to vans, often upgraded to more spacious options, making the trip smoother, especially if you’re traveling with luggage.
- Knowledgeable drivers: The drivers are local, speak English, and can offer insights or recommendations about Bacalar, even if they’re not official tour guides.
- Flexible stops: You can request breaks for photos or meals at scenic spots along the way.
- Transparent pricing: At around $107.76 per person, the price is fair if compared to private transfers elsewhere, especially considering the door-to-door convenience.
The Experience in Detail: What to Expect

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Booking and Confirmation
Once you decide to book, you’ll coordinate with customer support to specify your pickup details—your preferred time and exact location within Chetumal. This flexibility means you can plan your arrival smoothly, especially if you have a late flight or a tight schedule. After booking, you’ll receive confirmation and all necessary details to find your driver easily at the airport.
Meet Your Driver
On arrival, your driver will be waiting for you, likely near the designated meeting point at Chetumal International Airport, specifically at the Prolog, Av. Revolución 660. The driver is described as friendly, professional, and helpful—an important detail for calming any travel nerves after a flight.
The Vehicle
Depending on your group size, you’ll be assigned a suitable vehicle. The options include:
- Sedan: comfortable for 1-3 people, with space for up to 3 suitcases + cabin luggage
- Family MPV: for 4 people, up to 4 suitcases, more room for luggage and comfort
- Large VAN: for groups of 5-7, with space for 7 suitcases
It’s worth noting that there’s a good chance you’ll get a van, which tends to be more comfortable than the basic sedan. If traveling with children or lots of luggage, mentioning this in advance can ensure you get the right vehicle.
The Drive to Bacalar
The ride from Chetumal to Bacalar takes approximately 30 minutes, making it quick and convenient. The driver’s local knowledge is a bonus—while they aren’t guides, they can offer tips or insights into the area if you ask.
Stops and Flexibility
One aspect many travelers appreciate is the ability to request optional breaks for photos or snacks. The driver can accommodate this, making the journey more personalized and enjoyable. If you’d like to explore scenic spots or grab a quick bite, just communicate that when booking.
Arrival in Bacalar
Your driver will drop you off at your hotel or preferred location within Bacalar. This direct transfer means you avoid navigating unfamiliar public transport or expensive taxis, saving you both time and stress.
What Do Travelers Say?
While the overall rating is a solid 4.5/5 based on five reviews, the detailed feedback highlights some noteworthy points. Several travelers praise the professionalism and friendliness of drivers like Adda and Marisol, noting their helpfulness, good communication, and local insights. One reviewer, Justin, especially appreciated the clean, cool, and spacious vehicle, which made the transfer comfortable.
However, not all reviews are perfect. One traveler, Michael, was disappointed that he received a smaller car than ordered, which speaks to the importance of clarifying your vehicle needs beforehand. The response from the provider clarifies that larger vehicles are available if you book for more people. This underscores the importance of double-checking your vehicle type, especially if you have a lot of luggage or specific comfort requirements.
The service seems reliable for most travelers, especially those who value a private, direct transfer with a friendly driver who can share local tips.
Is This Transfer Worth It?

Considering the price point of around $108 per person, the value largely depends on your priorities. If you’re arriving late, have a lot of luggage, or simply prefer door-to-door service, this service offers peace of mind. The convenience of not having to navigate unfamiliar transport systems in a foreign country is well worth a bit extra for many travelers.
The optional stops for photos or quick meals are a nice bonus, allowing you to customize your journey slightly. Plus, the fact that most trips are booked about a month in advance indicates that travelers find it trustworthy and worth planning ahead.
Who Is This Best For?

This transfer is ideal for groups or families who prioritize comfort and direct service. If you’re arriving in Chetumal and want a quick, hassle-free start to your trip, this is a sensible choice. It also suits travelers who like having a local driver’s insights without the full commitment of a guided tour.
If you’re traveling alone or with just a small bag, the cost may seem a bit higher compared to shared shuttles or taxis, but the added convenience may justify the expense.
Final Thoughts

All in all, this private transfer service from Chetumal Airport to Bacalar offers a dependable, comfortable way to begin your adventure. While it’s not the cheapest option, the peace of mind, personalized service, and flexible stops can make it a worthwhile investment. The drivers’ friendly demeanor and local knowledge elevate the experience, making your arrival smooth and welcoming.
If you value reliable, door-to-door transport with the option for some stops, this service is a solid choice. Just remember to specify your vehicle needs when booking to ensure comfort matches your expectations. For travelers who appreciate a straightforward, hassle-free start to their Bacalar trip, this transfer could be just what you need.
Chetumal Airport to Bacalar – Private Transfer with English-speaking driver
“I ordered at least a midsize vehicle and you sent a small car that was beat up. This is has happened both times Ive ordered a vehicle. I will never…”
Frequently Asked Questions

Can I cancel this transfer booking?
Yes, you can cancel for free up to 24 hours before your scheduled pickup. Just make sure to do it within that window to receive a full refund.
What happens if my flight is delayed?
The provider operates 24/7, and you should contact customer support if your flight delay affects your pickup time. Usually, they’re flexible, but it’s best to notify them as soon as possible.
How do I find my driver at the airport?
Your driver will meet you at the designated meeting point near Chetumal International Airport, specifically at Prolog, Av. Revolución 660. It’s recommended to coordinate your pickup details in advance.
Are there options for larger vehicles?
Yes, for groups of 4-7 travelers, a family MPV or large van will be provided, which offers more space and luggage capacity. If you have special needs, mention this when booking.
Is this transfer suitable for travelers with a lot of luggage?
Absolutely, especially if you book a van or larger vehicle. Just be sure to specify your luggage requirements to ensure the vehicle can accommodate everything comfortably.
Will I get a professional tour guide?
No, the drivers are professional local drivers, not tour guides. However, they can share insights about Bacalar and the surrounding area if asked.
Can I request stops along the way?
Yes, you can request breaks for photos or to grab a quick snack, and the driver can usually accommodate these requests for a more personalized journey.
