Traveling from the airport to your hotel can sometimes feel like a gamble—will your ride be waiting? Will it be comfortable? We’ve looked into the Manzanillo Airport (ZLO) private transfer service to help you decide if it’s right for your trip. Whether you’re arriving in Manzanillo for the beaches, the resorts, or just passing through, this transfer option offers a simple, straightforward way to start (or end) your stay.
What we like about this service is its reliability and convenience. The professional drivers seem committed to making your journey stress-free, and the price per group (up to four people) is quite reasonable considering the comfort and the door-to-door service. Plus, it’s available 24/7, which is a big plus for travelers arriving at odd hours or with unpredictable flight schedules.
However, it’s worth noting that the overall rating is around 3.5 out of 5, with some mixed reviews highlighting issues like cancellations or delays. So, if you’re someone who values absolute certainty or has a lot of luggage, you might want to weigh these factors. This service should suit travelers looking for a cost-effective and comfortable private transfer rather than a luxury experience.
If you’re after a hassle-free start to your trip, especially if you’re traveling in a small group, this could be a solid choice. Just keep in mind the potential for hiccups and plan accordingly.
Key Points

- Reliable and professional drivers ensure a smooth journey.
- Comfortable, air-conditioned vehicles keep you cool and relaxed.
- 24/7 customer service offers peace of mind, especially for late or early arrivals.
- Includes 60 minutes of waiting time for airport pickups, reducing stress.
- Price is per group (up to 4 people), offering decent value.
- Luggage restrictions are in place, with extra fees possible for oversized or additional bags.
What You Can Expect from This Transfer Service

This private transfer service is designed to make your arrival or departure from Manzanillo airport hassle-free. When you book, you’re essentially securing a dedicated driver who will meet you at the airport or your specified location, then whisk you directly to your hotel or vice versa. The ride lasts approximately 15 minutes, a quick trip considering the city’s size and the airport’s proximity to downtown.
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Booking and Confirmation
Once you choose your service, you’ll need to provide details like your full name, flight number, pick-up date and time, and a contact number. Your booking is secured instantly, and around 48 hours beforehand, you’ll get your driver’s contact info. About 24 hours before your ride, the meeting point details will be shared, ensuring you’re clear on where to meet your driver in the airport.
The Pickup Process
When arriving at Manzanillo’s airport, you’ll meet your driver at the designated spot. Present your voucher and ID, and you’re all set. The process is quite straightforward, and the driver will help with the luggage, provided it fits within the specified limits—one suitcase and a small carry-on per person. For larger items like surfboards or bikes, it’s best to check with the operator beforehand, as restrictions and extra charges may apply.
Vehicles and Comfort
The vehicles are air-conditioned—crucial for the warm climate—and designed for comfort. Given the short duration, most travelers will appreciate the quick, cool, and private ride. The service includes up to 60 minutes of waiting time for airport pickups, which is helpful if your flight is delayed or you’re navigating customs and baggage claim.
Additional Services and Limitations
This is a private service, so only your group will be in the vehicle. It does not include meet & greet services, nor does it cover pickups outside of the specified area. Extra fees could apply if you have oversized luggage or need additional waiting time, so planning ahead is recommended.
The Realities from Traveler Reviews

While the majority of reviews praise the driver’s punctuality and friendly service—one review from Tonia_W mentions Margaret being “pleasant and nice,” and following up to check on her customs clearance—there are some notable downsides. Several reviews point to canceled rides, especially the case of a traveler who was told to pay an extra $215 at the last minute. Others recount waiting over two hours without any sign of their driver, leading to frustration and unexpected expenses.
Such mixed experiences highlight that while the service can be dependable, it’s not immune to operational hiccups. The best way to mitigate this is to confirm your booking well in advance, communicate any special luggage needs, and keep your phone handy for updates.
The Value Proposition

At roughly $86.67 for up to four people, this private transfer isn’t the cheapest option out there, but it offers convenience and privacy that shared shuttles or public transportation can’t match. For small groups or families, the cost per person can be quite reasonable, especially considering the comfort and direct service.
However, travelers who have experienced cancellations or delays with this provider, like those who waited hours or had their rides canceled at the last moment, might find this service less reliable. It’s wise to have a backup plan or some extra time built into your schedule.
Who Should Consider This Service?

This transfer is particularly suited for those who value privacy and direct routes. If you’re arriving late at night, early morning, or simply want the peace of mind that comes with a dedicated driver, this could be a good fit. Small groups or couples traveling light will find it fits their budget and needs well.
On the flip side, if you’re traveling with a lot of oversized luggage, or if your schedule is extremely tight with no room for unexpected delays, consider discussing your luggage needs directly with the provider beforehand. Also, if you’re wary of last-minute cancellations, you might prefer a service with a more consistent track record.
Manzanillo Airport (ZLO) Private Transfer to Manzanillo City
“Wonderful experience to my destination, very helpful when I tried asking for information about other places to enjoy in Jamaica.”
Frequently Asked Questions

Is this transfer service available 24/7?
Yes, the service operates around the clock, making it convenient for arrivals and departures at any hour.
How many people can this transfer accommodate?
The price is for up to 4 people, with each person allowed one suitcase and one small carry-on bag.
What if I have oversized luggage?
Oversized or extra luggage like surfboards, golf clubs, or bikes may incur additional fees or restrictions. It’s best to check with the operator in advance.
What happens if my flight is delayed?
The service includes 60 minutes of waiting time for airport pickups, so a slight delay shouldn’t be an issue. Still, it’s good to inform the provider of any expected delays.
Will I be picked up at my hotel or residence?
The service generally offers pickups from the airport to your hotel. Additional pickup locations may not be included unless specified.
Can I cancel or change my booking?
Yes, free cancellation is available up to 24 hours before your scheduled ride. Changes made less than 24 hours in advance are not accepted.
The Manzanillo Airport (ZLO) private transfer offers a decent balance of convenience, comfort, and affordability for small groups seeking a straightforward way to get between the airport and the city. While it’s generally reliable, occasional cancellations and delays have been reported, so some flexibility and patience are wise. The key benefits—professional drivers, air-conditioned vehicles, and 24/7 availability—make it a good choice for travelers who want stress-free transportation without breaking the bank.
If you’re arriving in Manzanillo and want the peace of mind of direct, private service, this could be a solid option. Just be sure to communicate your needs clearly, especially if you’re bringing larger luggage, and consider having a backup plan just in case. For those who prioritize comfort and convenience over absolute certainty, this service is worth considering.
Happy travels, and I hope your journey to Manzanillo starts smoothly!
