Traveling between NYC’s airports and your hotel can sometimes be a bit of a hassle—long lines, unpredictable traffic, and the stress of coordinating transport after a long flight. That’s why many travelers opt for private airport transfers, aiming for a smoother, more comfortable start and end to their trip. We’ve taken a close look at this specific service from ATS car and Limo Service, which offers a private roundtrip transfer from JFK and LaGuardia directly to your NYC accommodations.
What caught our attention? First, the excellent reviews—with a perfect 5-star rating from 13 reviews, most travelers seem genuinely satisfied. Second, the flexibility and communication noted by users, especially for those with delayed flights or specific needs. On the flip side, a couple of reviews mention language barriers, which is worth considering if you don’t speak English fluently. This service appears to suit anyone wanting a reliable, stress-free way to get into the city—perfect for first-time visitors, busy travelers, or those who simply want the peace of mind that comes with pre-arranged transport.
Key Points

- Comfort and Convenience: First and foremost, this private transfer helps you avoid taxi lines and long waits, making your arrival and departure smoother.
- Multiple Vehicle Options: Whether you’re solo or a small group, you can choose between a 3-pax Sedan, 6-pax SUV, or an 11-passenger Sprinter.
- Clear Communication: The company emphasizes constant contact with your driver, providing updates and confirmation to keep things straightforward.
- Flexibility for Flight Delays: Several reviews highlight how the service adapts to flight delays, an essential feature if your schedule is unpredictable.
- Professional Drivers and Clean Vehicles: Reviews consistently mention courteous, well-trained drivers and clean, late-model vehicles.
- Price Point: At $250 for up to three people, this service offers good value, especially considering the door-to-door comfort and personalized service.
How the Service Works
Once you book this private roundtrip transfer, the process begins with confirmation of your details, including flight info and hotel address. The company prides itself on constant communication, meaning you’ll receive texts, emails, or calls before and after your ride to ensure everything is on track.
Your pickup point starts in Manhattan, but the service is designed to cover both arrivals and departures from NYC airports—JFK or LaGuardia. The driver will meet you either at the terminal or at your hotel, depending on your needs, and assist with luggage if necessary. The vehicles are late-model, and the service includes airport/departure taxes and GST, making it more straightforward than some other options. Remember, if you need an infant seat, it’s available for an extra $25.
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The Experience at the Airport

From the reviews, we see that most travelers find pickup to be on time and courteous. One reviewer, Holly, appreciated that her driver was prompt and polite, making the ride to her hotel a relaxing start to her trip. Others mentioned that they appreciated the clear communication, especially when flight delays occurred, with drivers staying in contact to adapt to changing schedules.
It’s worth noting that most reviewers found the vehicles clean and comfortable. Some travelers appreciated the extra touches, like being sent a photo of their vehicle beforehand, which minimizes confusion after long flights.
The Ride into the City

Once on the road, the drivers seem to excel at navigating NYC traffic. Sharon noted how her driver managed to handle the congestion with ease, which can’t be underestimated in a city known for its gridlock. Several reviews mention the drivers’ politeness, professionalism, and safety-conscious driving—elements that turn a potentially stressful ride into a relaxing experience.
One review detailed how a driver even helped with luggage, highlighting the personalized touch that makes this service stand out. As multiple reviews suggest, the vehicles are spacious, offering plenty of room for luggage or even a small group.
Potential Drawbacks to Keep in Mind

While reviews are overwhelmingly positive, there are a few caveats worth mentioning. One review pointed out a language barrier—the driver didn’t speak English, which made communication difficult. This is something to consider if you prefer seamless, verbal communication during your transfer.
Another consideration is the price. At $250 for up to three people, it’s a bit more expensive than hailing a cab or using ride-sharing apps, especially if you’re traveling solo or with just one other person. However, many find the added comfort, reliability, and peace of mind to be worth the extra cost.
Who Should Consider This Service?
This private transfer is ideal if you’re someone who values timeliness, comfort, and clarity. It suits travelers arriving in NYC for the first time, busy professionals, or groups that want to avoid the unpredictability of taxis or shared shuttles. It’s also a good option for those with tight schedules or late-night arrivals, thanks to its reliable communication and flexible scheduling.
If you’re traveling with children, the availability of infant seats might be a bonus, but be prepared to pay extra if needed.
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Final Thoughts
For anyone seeking a reliable, comfortable, and private way to get between NYC airports and the city, this service seems to deliver. Its high ratings and positive reviews suggest it’s widely trusted, especially for its professionalism and vehicle quality. The ability to book in advance and adapt to delays offers peace of mind, which can make your trip start or end on a truly smooth note.
The main thing to remember is that you’re paying for peace of mind: no waiting in line, no haggling with taxi drivers, and a direct route to your accommodations. If that’s a priority for you, then this could be a solid choice.
Private Roundtrip New York Airport Transfer to New York City
“I loved the attention provided when picked up. Very professional and courteous. Vehicle was clean and sanitized. The driver made sure we had eve…”
FAQs

Is this service available from both JFK and LaGuardia?
Yes, the service covers pickups from both JFK and LaGuardia airports, providing a private, door-to-door transfer to your NYC hotel or destination.
Can I book this transfer for departure from my hotel back to the airport?
Absolutely. The service is designed for roundtrip booking, meaning you can arrange both your arrival and departure transfers in advance.
What happens if my flight is delayed?
Many reviews highlight the driver’s constant communication and flexibility, so delays are usually managed smoothly. The company emphasizes adapting to flight delays, so you should feel confident your driver will meet you, even if your flight runs late.
Are there different vehicle options?
Yes, you can choose from a 3-passenger Sedan, a 6-passenger SUV, or an 11-passenger Sprinter, depending on your group size and luggage needs.
How much does the extra infant seat cost?
If needed, infant seats are available for $25 extra. It’s best to request in advance if you need one.
What is the price for a group of 3?
The flat rate is $250 for up to three travelers. Larger groups can opt for the SUV or Sprinter for more space.
How long does the transfer typically take?
The duration is roughly 1 hour to 1 hour 30 minutes, depending on traffic and your specific start/end points.
Is this service suitable for large groups or special events?
While perfect for small groups up to 11, larger groups might need to look into different arrangements. The service is also suitable for special occasions like sightseeing or outlet shopping, as you can book a vehicle for these purposes.
In the end, this private transfer service offers a well-rounded, reliable option for your NYC airport travel—especially if you prioritize comfort, direct service, and peace of mind.
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