Getting to your Cancun hotel doesn’t have to be a headache. We’re looking at a private shuttle service from Cancun Airport to Sensira Resort Riviera Maya, priced at $85 for up to five people. It’s designed to streamline your arrival or departure, giving you a stress-free start and finish to your trip. Whether you’re traveling with friends, family, or a small group, this service promises a comfortable ride in a climate-controlled vehicle that’s all yours.
What we really like about this service is its focus on ease and convenience. First, the driver’s local knowledge ensures you won’t get lost or stuck in traffic, which can be a real game-changer during busy travel times. Second, no waiting at busy taxi stands or bus stops—your private ride is arranged ahead of time, so you’re not left hanging. On the flip side, a potential downside is that some reviews highlight issues with meeting points, which reminds us that no service is perfect. Still, this transfer is best suited for travelers who want a straightforward and personalized way to get between Cancun’s airport and their resort.
If you’re someone who values a clean, private vehicle with minimal fuss, this could be a good fit. It’s especially handy if you prefer to skip shared shuttles or the chaos of taxis, and you’re comfortable booking in advance. Let’s break down what you can expect and whether this service matches your travel style.
Key Points

- Private, direct transfer between Cancun Airport and Sensira Resort for up to five travelers
- Cost-effective at $85, providing personalized service for small groups
- Stress-free experience with friendly, knowledgeable drivers and clear meeting instructions
- Flexible booking with full cancellation options up to 24 hours before travel
- Comfortable ride in air-conditioned vehicles, ideal for relaxing after a long flight
- Potential for communication issues or missed meeting points, as some reviews reveal
How the Service Works: From Booking to Drop-Off

When you’re planning your trip, the process is straightforward. You’ll browse available options, select one that suits your needs—considering vehicle type, size, and price—and then enter your details, including travel dates, number of passengers, and any special requests. Once you review and confirm your booking, you’ll receive an email with instructions and your confirmation number.
On the day of your arrival, expect to get an SMS or email the night before with detailed instructions. This usually includes a designated meeting point at Cancun Airport, where you’ll look for a representative holding a sign with your name and the company logo. As one reviewer, Natasha, mentioned, “Had sign with my name on it and was timely and kind.” That personal touch makes all the difference when you’re tired from traveling.
Once you’re greeted, your driver will assist with luggage and confirm your destination. The journey to Sensira Resort is direct, typically lasting around 25 minutes, depending on traffic. During this ride, you can relax in the comfortable air-conditioned vehicle, avoiding the chaos of taxis or crowded shuttle buses. The driver will follow the route you discussed, ensuring a smooth transfer.
When you arrive at Sensira Resort, the driver will help unload your luggage and drop you off at the entrance. It’s a service that prioritizes your comfort and convenience, especially after a long flight or before heading home.
Prefer personalized experiences? Here are other private options we've covered in Cancun
What Makes This Transfer Stand Out

The main appeal of this private shuttle is the personalized experience. Unlike shared shuttles, you won’t be crammed with strangers, and you’ll have a driver dedicated solely to your group. This is particularly noticeable during busy travel times when taxis can be hard to find, or communal shuttles get caught in traffic. Plus, service animals are allowed, so if you’re traveling with a pet, this might be an option worth considering.
Another aspect travelers often appreciate is the upfront pricing—$85 for up to five people is a fair rate considering the convenience. When split among a group, it often turns out more affordable than multiple taxis, and you get the certainty of a ride scheduled in advance.
That said, the reviews remind us to manage expectations. For instance, one reviewer, Kenneth, reported difficulty locating their driver and an experience that felt like being scammed. But he also states, “We waited exactly where we were told and no one was there with our name,” which suggests the importance of clear communication and perhaps a little patience.
On the bright side, other travelers like Holly praised the service, saying, “VIATOR is phenomenal with regards to getting around, especially from the airport to the resorts.” This shows the service’s reliability—when everything runs smoothly, it’s a real time-saver and hassle minimizer.
The Experience at the Airport: What You Should Know
Your arrival process is designed to be straightforward. Once you land, you’ll follow instructions sent the day before, heading to a designated meeting point. It’s worth noting that accurate meeting instructions and clear signage are key. Some reviews highlight the importance of identifying the sign with your name to avoid confusion. This is especially true if the airport is busy, or if multiple transfers are happening simultaneously.
The vehicle itself should be clean and comfortable, often with climate control, so you’re not stuck in a stuffy or uncomfortable ride. The driver, familiar with local routes, will take the quickest, most efficient path to your resort. This can save you time and energy, especially if you’re eager to settle into your room after a flight.
The Ride to Sensira Resort: What to Expect

The journey is typically about 25 minutes, depending on traffic. During this time, you’ll be able to sit back and enjoy the scenery—beachfront views, local neighborhoods, or lush greenery. The driver may also be available to answer questions or provide tips about your destination, although that’s not explicitly mentioned in the info.
Once at the resort, the driver will unload your luggage and assist you at the entrance. Many will appreciate the efficiency and privacy of this service, especially after traveling across time zones or dealing with airport logistics.
Who Is This Transfer Best For?

This service works well for small groups who want a reliable, private transfer at a reasonable price. It’s especially suited for travelers who value comfort and convenience over cost, or those arriving late at night when taxis might be scarce. Plus, if you’re traveling with service animals, the fact that they’re welcomed is a big plus.
However, it’s important to keep in mind that some travelers have experienced confusion during the meeting process, so clear instructions and punctuality are vital. If you’re comfortable with booking ahead and following instructions, this could become your go-to option for getting to and from Cancun Airport.
While in Cancun, here are other experiences we've covered
- Private Transfer from Cancun Airport to Chiquila
- Cancun Airport Transfer to Ferry Puerto Juarez Cancun Roundtrip
- Cancun Airport to Playa del Carmen One-Way Private Transfer
- Private Transfer from Cancun Airport to Puerto Aventuras
- One-Way Private Airport Transfer Cancun & Riviera Maya
- Private Transfer from Cancun Airport to Akumal
Final Thoughts

In terms of value, this private shuttle offers a lot for the price. It’s a practical choice for small groups who want to avoid the unpredictability of taxis or shared shuttles. The personalized service, clean vehicle, and local driver knowledge make it a convenient way to kick off or end your trip smoothly.
While it’s not perfect—some reviews point to logistical hiccups—most travelers seem satisfied, especially those who appreciate clear communication and a stress-free ride. If you’re looking for a reliable, private transfer that adds a touch of comfort to your trip, this service is worth considering.
For those willing to be prepared and follow instructions, it offers a hassle-free experience that can help set the tone for a relaxing vacation.
Private Shuttle Cancun Airport to/from Sensira Resort Riviera May
“Excellent communication and follow up. Had sign with my name on it and was timely and kind. Would use again”
FAQ

Is this shuttle service available for both arrivals and departures?
Yes, you can book it for one-way trips in either direction. Just keep in mind that you need to book separately if you want round-trip service.
What is the price for this transfer?
The cost is $85 per group, accommodating up to five people. This makes it a good deal, especially when split among travelers.
How long does the transfer take?
The journey typically takes around 25 minutes, depending on traffic conditions.
Are service animals allowed?
Yes, service animals are most welcome on this shuttle, making it a good option if you’re traveling with a pet that requires assistance.
What should I do if I don’t see my driver at the meeting point?
Follow the instructions sent via SMS or email. Look for the representative holding a sign with your name. If you encounter issues, contact the provider using the contact info in your confirmation email.
Can I cancel this service if my plans change?
Yes, you can cancel free of charge up to 24 hours before your scheduled pickup for a full refund.
If you value privacy, direct routes, and an easy booking process, this shuttle could be a stress-free way to start or end your Cancun trip. Just remember to double-check meeting details and keep your confirmation handy. Happy travels!
More Airport Transfers in Cancun
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