Private Transportation from Benito Juarez Airport CDMX to Puebla: An Honest Look

Traveling between Mexico City and Puebla is a popular route, and choosing the right transfer can make or break your first impression of the area. We’ve taken a close look at this private transportation service offered by E-Travels, designed to move you comfortably from Benito Juarez Airport to Puebla. While we haven’t experienced it firsthand, the details shared paint a pretty clear picture of what to expect.
What really caught our eye is the promise of well-performing, comfortable vehicles paired with attentive service—ideal if you’re after a stress-free start to your trip. The option to have snacks, bottled water, and even airport taxes included adds a nice touch of convenience. That said, the price point of $175 per person is worth considering in context, especially if you’re traveling solo or with a small group.
One thing to keep in mind is the flexibility of timing—journeys can range from as quick as a minute (likely a booking error or placeholder) to about two and a half hours, depending on traffic and your specific pickup time. This service is best suited for travelers who prioritize comfort, privacy, and a hassle-free ride, particularly if you’re arriving late or have a lot of luggage. It’s not the cheapest option out there, but for many, the convenience might outweigh the cost.
Who This Is For
This private transfer service is perfect for those who want to start their trip smoothly, especially if arriving after a long flight or traveling with a lot of gear. It’s also a good pick for visitors unfamiliar with local transportation options or those who simply prefer the peace of mind that comes with door-to-door service.
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Key Points

- Comfort and Quality: The vehicles are described as excellent in performance, ensuring a smooth, comfortable ride.
- Inclusive Amenities: Bottled water, snacks, and airport taxes are included, adding value and convenience.
- Private Service: Only your group participates, meaning no crowded shuttles or shared rides.
- Flexible Timing: Pickup is available throughout the day, 12 hours daily, accommodating different flight schedules.
- Booking in Advance: Most travelers book about 7 days ahead, indicating a need for planning.
- Cancellation Policy: Fully refundable if canceled at least 24 hours before the scheduled pickup.
What to Expect from the Journey

From the Arrival at Benito Juarez Airport
Once you land at Mexico City’s main airport, you’ll be greeted by a driver in the designated meeting area. Since this is a private service, you won’t need to worry about navigating public transport or finding other travelers. The driver will assist with your luggage and escort you to the vehicle, which is described as comfortable and fully equipped.
The Vehicle and Comfort
The vehicles are air-conditioned, a blessing given Mexico’s sometimes sweltering heat. You can expect a clean interior and amenities designed to make your trip enjoyable—bottled water and snacks are provided, so you won’t have to worry about hunger or dehydration during the ride.
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Duration and Drive
The journey is roughly estimated to last anywhere from about 1 minute (likely a placeholder or booking error) up to around 2 hours 30 minutes, with most travelers reporting a trip of about two hours. The actual duration depends on traffic conditions, time of day, and your exact pickup and drop-off locations.
Ease of Use and Booking
Booking is straightforward, with the service available from 12:00AM to 11:30PM daily, giving you great flexibility. Most travelers seem to book about a week in advance, which helps ensure your preferred pickup time is secured.
The Drop-Off in Puebla
Once you arrive in Puebla, the driver will take you directly to your accommodation’s doorstep. This level of convenience is especially appreciated after a long flight, saving you the hassle of navigating unfamiliar public transit or figuring out local taxis.
Price and Value
At $175 per person, this private transfer isn’t the cheapest option, but it offers a number of perks that many travelers find worth the extra expense. The inclusion of bottled water, snacks, and airport taxes simplifies budgeting, as you won’t need to manage multiple receipts or extra payments. Plus, the private nature of the ride ensures a more relaxed and personal experience—something especially valuable if you’re in a hurry or arriving late at night.
Comparing Costs
If you consider renting a private car or booking a taxi, prices might be similar but typically without the added amenities. Public transportation options like buses or shared shuttles tend to be cheaper but can be less comfortable, especially if you’re traveling with luggage or in a group.
Real User Feedback and Expectations

While there are no reviews yet, the detailed description from the provider emphasizes their focus on quality service and client attention. The fact that they allow service animals and are near public transportation adds convenience for diverse traveler needs.
What we can infer from similar services is that most travelers appreciate the peace of mind a private transfer provides. You avoid the unpredictability of local taxis or the complexity of public transit, which can be especially comforting after a long flight.
Final Thoughts: Is This Transfer Right for You?

If comfort, convenience, and a hassle-free start to your trip are priorities, this private transfer from Benito Juarez Airport to Puebla is worth considering. It’s especially suitable for those arriving late at night, with lots of luggage, or simply who want to avoid the complexities of local transportation.
However, if budget is your main concern and you’re comfortable navigating public transit or shared shuttles, there are cheaper options available. But for peace of mind and a smooth beginning to your Puebla adventure, this service offers solid value.
Private Transportation from Benito Juarez Airport CDMX to Puebla
Frequently Asked Questions

How do I know I will be picked up on time?
Your booking is confirmed with a specific pickup time, and the service operates throughout the day, so you can choose a time that suits your flight schedule.
What if my flight is delayed?
Since the service is booked in advance, it’s advisable to inform the provider if there are delays. Many providers are flexible if you communicate, but it’s best to check their policy beforehand.
Are there options for last-minute bookings?
Most travelers book about a week ahead, but since the service operates daily from noon to late evening, last-minute bookings might still be possible depending on availability—just check with the provider.
Is the price per person or per vehicle?
The listed price of $175 is per person, which is important to consider if you’re traveling with others.
What amenities will I find in the vehicle?
The vehicle is air-conditioned and offers bottled water and snacks for your comfort.
Can I cancel if my plans change?
Yes, cancellations are accepted up to 24 hours in advance for a full refund.
Is this service suitable for families or groups?
Since it’s a private tour for your group only, it’s flexible and can accommodate families or small groups comfortably.
What if I have special needs or require assistance?
Service animals are allowed, but for other specific needs, it’s best to contact the provider directly to ensure they can accommodate you.
In the end, whether you’re after a trouble-free journey or just want to start your Puebla trip on the right foot, this private transportation service offers a practical, comfortable option—worth weighing against your travel priorities.
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