If you’re considering a dolphin encounter in Riviera Maya, you’re probably wondering what to expect and whether it’s worth your time and money. We’ve looked into this popular activity offered by Delphinus Dolphins to give you a clear, balanced picture. Whether you’re traveling with family, friends, or even solo, this experience promises a mix of fun, education, and connection with these intelligent creatures.
What we really appreciate about this tour is its focus on interaction and education. You and your group will get chances to play and learn about dolphins in a friendly setting. Plus, the fact that the activities are limited to small groups of up to 10 participants helps keep things personal and manageable. However, one thing to keep in mind is that the experience may not match everyone’s expectations of swimming with dolphins—some reviewers noted that it’s more about interaction than actual swimming alongside them.
If you’re after a family-friendly, educational encounter rather than an adrenaline rush, this tour could be a good fit. On the flip side, if you’re hoping for a full-on swimming experience, you might find this more subdued than expected. Still, it’s an engaging way to spend part of your Riviera Maya trip, especially if you’re curious about marine life or want a memorable activity that’s suitable for a wide age range.
Key Points

- Interaction-focused: Play and learn with dolphins in a controlled environment.
- Small groups: Limited to 10 participants, offering a more personal experience.
- Educational activities: Includes information about physiology, behavior, and anatomy.
- Time in water: About 20 minutes of actual dolphin interaction.
- Age suitability: Great for families, older adults, and those seeking a gentle encounter.
- Additional costs: Photos/videos are extra, and there’s a small tax fee at check-in.
What’s Included and What’s Not

This tour offers a decent setup for a manageable and straightforward experience. For $119 per person, you get up to 10 activities and about 20 minutes in the water engaging directly with dolphins. Towels and lockers are provided, which is handy for keeping your belongings safe and dry. The group size is capped at 10, ensuring you won’t feel lost in a crowd.
However, what’s missing is access to the hotel facilities—like pools or bars—and the opportunity to take your own photos during the interaction. You’ll need to purchase any photos or videos separately if you want souvenirs, and these tend to be pricey, with one review mentioning a $52 photo. Also, transportation isn’t included, so plan accordingly if you’re staying far from the meeting point next to Xcaret Park parking lot.
A small tax fee of 50 MXN per person is collected at check-in, which is standard in the region but worth noting so you’re not caught off guard.
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The Experience: What You Can Expect

From the moment you arrive, the process is straightforward. You check in, pay the small tax fee, and wait in a relaxed setting. The guide, who speaks both Spanish and English, will explain the activities and safety rules. Because cameras and phones aren’t allowed in the habitat, you’ll rely on the staff for photos, which you can purchase afterward.
The actual dolphin interaction lasts around 20 minutes, but the entire activity might stretch closer to 45 minutes including briefing and preparation. The activities involve getting to know the dolphins’ physiology, behavior, and anatomy, which adds an educational element to the fun. Among the activities, you might enjoy: a welcome, a “dolphin kiss,” and other engaging interactions that are designed to entertain and inform.
Some reviews highlight the guides’ knowledge, noting that they are very friendly and professional, making the experience more engaging. One reviewer from France mentioned, “We were warmly welcomed in groups of eight and were able to get up close to the dolphins. It was truly magnificent.” This suggests that the staff’s attitude and expertise make a real difference in how memorable your visit feels.
The Downsides: What to Watch Out For

While many reviewers praise the experience, some express dissatisfaction. For instance, Eddy from France was disappointed because the experience did not match the description of “swimming with dolphins.” Instead, he felt the activity was more of a controlled interaction with no actual swimming involved and found the price to be high for what was offered.
Another point to consider is the cost of photos. Since you can’t take your own pictures, you’ll need to decide whether the expensive photo packages are worth it—especially since one person mentioned leaving without souvenirs due to high costs. If capturing memories is important to you, budget accordingly.
Plus, some travelers pointed out that while the duration is 45 minutes, the actual hands-on dolphin time is limited to about 20 minutes. If you’re expecting a longer, immersive swimming experience, you might be a bit underwhelmed.
Who Should Consider This Tour?

This activity is well-suited for families with children or elderly travelers who want a gentle, educational encounter with dolphins. It’s not designed for thrill-seekers hoping to swim alongside dolphins but more for those curious about marine mammals and looking for a safe, supervised interaction.
If you enjoy small group settings and value knowledgeable guides, this experience offers a good balance. Conversely, if your priority is to swim freely with dolphins or capture every moment on camera, you might want to explore other options.
More Great Tours NearbyFinal Thoughts

The Riviera Maya dolphin experience offers a worthwhile opportunity to meet these fascinating creatures up close, especially if you’re after an educational, interactive activity. The small group format, knowledgeable staff, and focus on learning make it a compelling choice for many visitors.
That said, it’s important to set your expectations accordingly. If your goal is an adrenaline-filled swim or professional photos included in the price, this might not be the best fit. However, if you’re content with a gentle, informative encounter that offers moments of joy and learning, it can be a memorable addition to your trip.
For travelers who appreciate transparency and value the personal touch, this tour delivers an experience that feels more curated and intimate than many large-scale attractions. Just be sure to budget for extras like photos, and understand that the “swimming” component is limited to a brief in-water interaction rather than an actual swim with the dolphins.
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Riviera Maya: Swimming Experience with Dolphins
FAQs

Is this a true swimming with dolphins experience?
Not exactly. The activity includes about 20 minutes of direct interaction with dolphins, but it’s primarily a controlled, educational encounter rather than free swimming alongside them.
Are cameras allowed during the activity?
No, cameras, cell phones, or audiovisual devices are not permitted in the dolphin habitat to protect the dolphins. Photos can be purchased afterward.
How long does the entire tour last?
The total experience takes around 45 minutes, including check-in, briefing, activities, and in-water interaction.
What’s included in the price?
You get up to 10 activities, 20 minutes with the dolphins, towels, and lockers. Transportation and hotel amenities are not included.
Can I cancel if my plans change?
Yes, you can cancel up to 24 hours in advance for a full refund, providing flexibility if your plans shift.
Is this tour suitable for children?
Yes, it’s suitable for families and generally considered safe for children and older adults, thanks to the controlled environment and gentle interaction.
What is the meeting point?
The activity takes place next to Xcaret Park parking lot, making it convenient if you’re visiting the park or nearby attractions.
Are tips and gratuities expected?
The tour price doesn’t include gratuities, but if you receive exceptional service, tipping the guides is always appreciated.
Whether you choose this dolphin experience or not, always consider your personal expectations and comfort level. For many, it’s a lovely, memorable activity that offers a chance to connect with marine life in a safe setting. Just keep your eyes open for the details, and enjoy your time in Riviera Maya!
You can check availability for your dates here:More Dolphin Watching Tours in Playa Del Carmen
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