Getting to and from Santorini’s airport or cruise port can feel like just another logistical chore—unless you choose the right transfer service. Today, we’re taking a detailed look at this shared departure transfer offered by MTM Experiences, designed to whisk you from your hotel or cruise ship to your next destination smoothly and affordably. Whether you’re catching a flight or heading to the port for your next adventure, knowing what to expect can make all the difference.
We like that this transfer offers cost-effective pricing—at just around $24 per person—and the convenience of a pre-booked, shared shuttle that’s available 24/7. Plus, the inclusion of luggage assistance makes the experience simpler, especially after a long trip. But, on the flip side, the reviews reveal that timing can be unpredictable, with some travelers experiencing delays or confusion.
This type of service is ideal if you’re looking to save some money and prefer a shared, no-fuss transfer rather than a private taxi. It’s suitable for solo travelers, couples, or small groups comfortable with a communal ride. If punctuality is critical, or if you’re traveling with tight schedules, it’s worth considering the potential for delays, especially during busy times.
Key Points

- Affordable option: It provides a budget-friendly alternative to private taxis, making it appealing for cost-conscious travelers.
- 24/7 availability: The service runs around the clock, which is great if your flight or cruise timing is odd or late.
- Luggage friendly: Space for large luggage and a hand luggage item is included, but extra charges apply for additional bags.
- Variable punctuality: Some reviews mention delays or miscommunications, so don’t assume everything will run perfectly.
- Convenient booking process: You simply provide your flight or cruise details, and the transfer is confirmed instantly.
- Group size: Designed for small groups (up to 18 travelers), making it less crowded than larger shuttle services.
What to Expect from the Transfer Service
When your Santorini stay is coming to an end, this shared transfer aims to make your departure as hassle-free as possible. You’ll meet your driver either at your hotel or at a designated nearby pick-up point if direct access isn’t feasible. The driver will help with your luggage and take you to your destination—either the Santorini National Airport or the cruise port—in a comfortable, air-conditioned shuttle.
The process is straightforward: after booking, your details and flight or cruise info are used to confirm your transfer instantly—then, about 24 to 48 hours before your departure, you’ll re-confirm your exact pickup time and location via contact info provided on your voucher. This extra step is important because, as some reviews point out, timing can sometimes be off due to island logistics or other factors.
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The Ride and Its Comfort
The shuttle rides are typically short, lasting between 30 minutes to an hour, depending on your pickup location and destination. Travelers can expect a clean, air-conditioned vehicle, which is a relief in the Greek heat. The drivers are described as professional and friendly, and many reviews highlight their helpfulness with luggage. One reviewer appreciated the “easy transfer” and “very convenient” service, which is exactly what you want for a stress-free end to your vacation.
However, some reviews mention delays. For example, one traveler was kept waiting more than 30 minutes, which caused a bit of anxiety about missing a ferry. This highlights that, although the service is reliable most of the time, shared transfers depend on the schedules of others in the group and island traffic.
The Review from Travelers

The mixed reviews are worth noting. Several travelers, like Maja J, found the service to be “perfect” with timely pickup and smooth transport, making it clear that on many days, things run quite well. Another passenger, Desiree N, praised the driver for being “timely” and helpful, describing the experience as “PERFECT.”
On the other hand, some reviews point out frustrations. Vickie_C reported that her transfer didn’t arrive at the scheduled time despite prior reconfirmation, and she struggled to contact the company locally. Similarly, Venus M shared that her communication with the company was poor, leading to confusion about her pickup, which was ultimately marked as a no-show by the service. Another review from Chanel describes a driver arriving 40 minutes late and yelling at her for waiting in the wrong spot, highlighting some serious communication issues.
These reviews suggest that timing and communication can sometimes be inconsistent, which is common with shared services operating in busy island environments. It’s worth keeping an eye on your email or phone for updates, and always reconfirm close to your departure.
The Price and Its Value
At just over $24 per person, this transfer is quite reasonable, especially given the convenience of pre-booking. If you’re traveling solo or in a small group, it’s a cost-effective way to avoid hailing a taxi or dealing with last-minute arrangements. However, the fee for additional luggage—around 5 euros each—can add up if you’re traveling with more bags.
Who Should Opt for This?
If you’re budget-conscious and okay with a shared ride that might not always run perfectly on time, this transfer is a solid choice. It’s especially suited for travelers arriving or departing during off-peak hours, when options might be more limited. It’s less ideal if your schedule is very tight or if you’re concerned about punctuality because of the occasional delays reported.
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The Balance of Convenience vs. Reliability

This shared transfer service offers a practical, affordable way to get from your hotel or cruise ship to the airport or port. The comfort of air conditioning, luggage assistance, and 24/7 availability are definite perks that can make your last moments on Santorini easier. But, the real-world reviews remind us that shared island transportation can sometimes be unpredictable—delays happen, and communication isn’t always perfect.
It’s worth weighing whether the savings are worth the risk of potential timing hiccups. If you’re relaxed about a slight delay or are flexible with your schedule, you may find this service perfectly meets your needs. If you’re pressed for time or traveling during a tight window, consider whether a private transfer might be more reliable.
Final Thoughts: Is It Right for You?
This transfer service stands out as a cost-effective, straightforward way to handle your outbound travel from Santorini. It’s best suited for travelers who prioritize budget and are comfortable with a communal ride that might experience some delays. The availability around the clock and the baggage help make it a practical choice.
If you value punctuality above all else or have a very tight schedule, you may want to compare this with private options or plan for some buffer time. But if you’re looking for a hassle-free, economical way to get to your airport or cruise terminal, this could be just what you need to finish your trip on a good note.
Shared Departure Transfer: Santorini Hotel to Airport or Cruise Port
“Transfer didnt turn up at scheduled time despite reconfirming the day before. Couldnt get a phone number or make contact with local operator. Final…”
Frequently Asked Questions

Is this transfer service available 24 hours?
Yes, the shuttle runs 24/7, so it’s convenient regardless of your flight or cruise timing.
Do I need to reconfirm my pickup time?
Yes, approximately 24 to 48 hours before your departure, you’ll need to reconfirm your exact pickup details via the contact info provided on your voucher.
What if I have more than one large luggage item?
You can bring one large item plus one hand luggage included in the price. For any extra large luggage, there is a fee of around 5 euros each.
Can I book this transfer if I’m arriving on a cruise?
Absolutely. Just make sure to provide your cruise ship’s name, docking time, disembarkation, and re-boarding times at the time of booking for smooth coordination.
How long does the transfer usually take?
Typically, it lasts between 30 minutes and an hour, depending on the pick-up location and the destination.
What should I do if my driver is late?
Some delays are possible, but it’s best to contact the provided phone number or your point of contact on the voucher to check on your pickup.
Is this service family-friendly?
While not explicitly marketed as family-specific, children under 135 cm are allowed if they use a car seat, which can be requested in advance.
What if my flight or cruise is delayed?
Since the service is available 24/7, it can accommodate late arrivals, but inform your provider about any delays to avoid issues.
This shared departure transfer offers a practical, budget-friendly way to end your Santorini adventure—just keep in mind the potential for delays and stay flexible.
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