Exploring the Turtles and Cenote Snorkeling Tour from Riviera Maya
If you’re considering adding a snorkeling adventure into your Playa del Carmen trip, this Turtles and Cenote tour offers a chance to see marine life and stunning freshwater scenery in one go. While it’s not a perfect experience for everyone, it packs enough highlights to make it worth a look—especially if you love guided trips that keep things straightforward and manageable.
What immediately caught our eye is the small-group setup, capped at just 12 travelers, which suggests you can expect more personal attention and fewer crowds. Plus, the combination of ocean and freshwater snorkeling makes this feel like two adventures rolled into one, giving you a broader taste of what Riviera Maya’s waters have to offer. On the flip side, the price tag, at $119 per person, might seem steep for what’s included, especially considering some reviews mention issues with logistics and value. Still, if your goal is to see turtles and explore cenotes without planning every detail yourself, this tour could be a good fit, particularly for curious travelers who want guides to help navigate the experience.
Key Points

- Small group size offers a more intimate experience and personalized attention.
- Includes all equipment and wetsuits, so you won’t need to worry about bringing or renting gear.
- Guided tour with local guides ensures you get expert insights and safety during snorkeling.
- Transportation is air-conditioned, making the journey comfortable.
- Water and snacks are provided, adding convenience during the outing.
- Expect a non-refundable booking, so plan accordingly.
What’s Included and What’s Not

This tour is designed to keep things straightforward but with a few extra costs to be aware of. The included features cover most essentials—your certified guide, transportation with A/C, snorkeling gear, wetsuit for the cenote, plus water and snacks. That means you can focus on enjoying your underwater encounters without stressing over equipment or logistics.
However, there are some notable exclusions. A marine reserve tax of $15 USD is payable in cash on-site, which could catch some travelers off guard if they’re not prepared. Also, the tour does not include photos or souvenirs, so if you’re hoping to document your adventure or pick up mementos, you’ll need to arrange that separately.
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The Itinerary: What to Expect
The tour kicks off at 9:00 am, with transportation arranged from Playa del Carmen. Expect a comfortable, air-conditioned ride to the first snorkeling stop— a vibrant coral reef teeming with marine life, including the possibility of swimming alongside sea turtles. According to reviews, this part tends to be a highlight, with guides making sure everyone is well taken care of and safe.
As one reviewer appreciated, Justine and Miguel made a point to be attentive and knowledgeable, which added to the overall enjoyment. You’ll love the chance to float above colorful corals and glimpse creatures in their natural habitat. Keep in mind, as some travelers mentioned, that crowding around turtles can happen if there are many snorkelers, so patience might be needed.
After the ocean adventure, the tour takes you inland to a cenote—a freshwater sinkhole with crystal-clear waters. These natural pools offer a totally different vibe: peaceful, bright, and perfect for a refreshing swim. The wetsuit provided helps you stay warm in the cool waters, and the scenery—light filtering through the openings—creates striking visuals.
The Experience at the Cenote

Most travelers find cenotes to be a unique highlight. The crystal waters and scenic surroundings are truly captivating, and guides often share insights about the area’s geology and ecology. The reviews indicate that the cenote exploration is well-organized, providing enough time to relax and take photos. It’s a great way to wind down after the more active ocean portion and enjoy a peaceful moment in nature.
Considering the Price

At $119 per person, this tour sits in a mid-range price point. When weighing whether it’s worth it, consider that the cost includes all snorkeling gear, wetsuits, transportation, water, and snacks. For travelers who prefer guided experiences that eliminate the hassle of organizing logistics themselves, this can be a real convenience.
However, some reviews, like the one from Julia, mention that the tour felt a bit overpriced, especially when considering the crowds around the turtles and the limited time at each stop. It’s worth noting that the marine reserve tax isn’t included in the initial price, so be sure to have cash ready.
What the Reviews Say

The overall rating hovers around 3.5 out of 5, with a few glowing reviews and some disappointments. One traveler, Mei_D, had a bad experience, noting that the guide and company never showed up—a reminder to double-check your reservation and communication before the day. On the flip side, Melissa_W raved about the knowledgeable guides and the attentive service, emphasizing how much she enjoyed snorkeling with her group.
A common theme is that the guides are friendly and helpful, making sure everyone’s needs are met. But the value of the tour depends a lot on expectations—if you’re looking for an intimate, well-organized trip with a small group and some expert guidance, you’ll likely find it worthwhile. Conversely, if you’re after a more flexible or private experience, you may find this tour’s structure limiting.
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Practical Tips

- Bring cash for the marine reserve tax ($15 USD). It’s a small fee but can cause delays if forgotten.
- Arrive early—the tour starts at 9:00 am, and punctuality ensures you get the most out of the snorkeling and cenote visits.
- Be comfortable swimming; basic swimming skills are recommended, as noted in the tour info.
- Prepare for crowds around the turtles—be patient, especially if many other snorkelers are present.
- Bring your own camera if you want to take photos, as the tour doesn’t include photography.
Is This Tour Right for You?

This experience is best suited for travelers who want a guided, all-in-one snorkel and cenote adventure. It’s a good pick if you’re looking for a manageable, small-group outing that takes care of gear, transportation, and logistics. The tour’s pace and organization work well for those who prefer not to plan every detail themselves.
If you’re especially interested in seeing turtles in their natural environment and don’t mind sharing the moment with other snorkelers, you’ll find this satisfying. It’s also a solid choice for those who want to combine ocean and freshwater experience in just under four hours.
However, if you’re after a more exclusive or flexible experience, or are willing to spend extra for private tours, this might not fully meet your expectations. The price-to-value ratio seems to vary depending on how crowded it gets and how much you value personalized attention.
Final Thoughts

This Turtles and Cenote snorkeling tour offers a convenient way to explore some of Riviera Maya’s most iconic sights without much fuss. The guides are knowledgeable, and the locations are undeniably beautiful—bright coral reefs and shimmering cenotes that provide memorable scenery. It’s a practical choice for travelers who want a structured, guided experience without the hassle of planning and logistics.
That said, it’s worth going in with realistic expectations—crowds around the turtles can be a downside, and the value might feel limited if you’re hoping for a more exclusive experience. The non-refundable booking policy means you should be confident about your plans before committing.
For curious travelers who enjoy guided excursions, don’t mind sharing the water, and want to tick off two major Riviera Maya highlights, this tour can be quite rewarding. Just make sure to prepare, bring cash, and keep expectations in check.
Turtles and Cenote snorkeling activity from Riviera Maya
“We were really excited about this excursion, short trip, only there for a long weekend. They never showed up. I tried messaging them the morning of…”
FAQs
Is transportation included in this tour?
Yes, transportation with air conditioning is included, making the trip comfortable and hassle-free.
What should I bring with me?
Bring cash for the marine reserve tax ($15 USD), and consider taking a waterproof camera or phone holder for photos. Everything else, including snorkeling gear and wetsuits, is provided.
How long is the tour?
The whole experience lasts approximately 3 hours and 45 minutes, starting at 9:00 am, including travel time, snorkeling, and cenote exploration.
Can I participate if I’m not a confident swimmer?
Most travelers with basic swimming skills can participate, but always check your comfort level with snorkeling in open water.
What if the weather is bad?
If poor weather cancels the tour, you’ll be offered a different date or a full refund. Remember, this is weather-dependent.
Are photos included?
No, the tour does not include photos, so consider bringing your own camera if you want to capture your experience.
If you’re after a straightforward, guided adventure to see turtles and cool cenotes, this tour offers a decent way to get those highlights without too much fuss. Just weigh the reviews and plan ahead—especially your cash for the reserve fee—to make the most of it.
More Snorkeling Tours in Playa del Carmen
- Temples in Tulum, Akumal Turtle Snorkeling and Dining Included
- Full-Day Catamaran Cozumel Tour with Sky Snorkeling
- Isla Mujeres Deluxe (boat, Snorkeling, Free Time At Isla Mujeres Downtown-food)
- Mayan snorkeling (Akumal-Cenote-Caverna)
- Akumal Snorkeling With Turtles
- Tulum Private Boat Tour & Turtle Snorkeling Experience
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