If you’re planning a trip to Vienna and want to see a lot without the hassle of buying individual tickets, a Flexi Pass might catch your eye. We’ve looked into the Vienna Sightseeing FLEXI Pass, which promises access to over 40 attractions, plus a hop-on hop-off bus tour, all with the convenience of a single pass.
What’s appealing? First, the flexibility—you get 60 days to use your pass after first activation, giving you room to pace yourself. And then, the potential savings with discounted entry to popular sights like Schönbrunn Palace and the Danube Tower. That said, it’s not a perfect fit for everyone, especially if you’re not big on museums or busy sightseeing days.
This review aims to cut through the hype and give you a clear picture of what you’re signing up for. We’ll explore the itinerary, costs, reviews, and whether the FLEXI Pass is a smart choice for your Vienna trip.
Key Points

- Flexible use over 60 days allows you to spread out your visits at your own pace
- Over 40 attractions included, from museums to iconic sights like the Riesenrad Ferris wheel
- Skip-the-line access can save you time, especially during busy periods
- Pricing around $67.59 per person offers good value if you plan to visit multiple sites
- Reviews highlight friendly staff and ease of pick-up, but also some issues with attraction closures
- Not included—public transport, food, and other extras—so plan accordingly
- Ideal for travelers who want a flexible, all-in-one sightseeing solution but may want to compare individual ticket costs
What’s Included and What’s Not?

The FLEXI Pass provides admission tickets to more than 40 sites and museums in Vienna, along with a hop-on hop-off city tour. It also includes skip-the-line privileges at many attractions, which means spending less time queuing—definitely a plus when you’re trying to maximize sightseeing.
However, public transportation isn’t included, so you’ll need to pay separately if you plan to rely on buses and metro to get around. Food and drinks are also extra unless specified for individual attractions. The pass can be purchased as a gift, which is handy if you’re planning to surprise a travel buddy.
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How Do You Get and Use the Flexi Pass?
You start by booking online, then pick up your voucher at the Vienna Sightseeing & Vienna PASS Service Center, located opposite the Vienna State Opera. From there, you exchange the voucher for your actual Flexi Pass. You activate it at your first attraction or hop-on hop-off bus, then you’re free to visit your chosen sites over the next 60 days.
This setup is convenient but note that some reviews mention issues with the pass exchange process, especially on Sundays when shops are closed. So, plan your pick-up ahead of time and double-check opening hours.
The Itinerary and Key Attractions

The pass covers an impressive list of sights, and the itinerary is quite packed, including:
- Vienna State Opera: You can swap your voucher for the pass right here, with a guided tour in just 40 minutes—great for those who want a quick peek behind the scenes of this historic venue.
- Museums and Palaces: The Albertina, Kunsthistorisches Museum, Leopold Museum, and the Museum of Modern Art are included, making this a good choice for art lovers. Many reviews mention how skip-the-line access at museums saved them time, allowing more relaxed visits.
- Iconic Vienna Experiences: The Wiener Riesenrad (Ferris wheel), Schönbrunn Palace, and its gardens, plus the zoo, offer memorable sights with easy access via the pass.
- Unique Attractions: Madame Tussauds, the Sigmund Freud Museum, and Haus der Musik add variety, catering to diverse interests.
- Special Tours and Cruises: The city cruise on the Danube and the hop-on hop-off city tour provide a relaxed way to see the city with informative commentary.
- Free & Optional: Many sites like the Belvedere Museum and Schönbrunn Gardens are free or included, which adds value.
The route is comprehensive but note that some attractions, such as the Geymüllerschlössl or the Privy Garden, are free entries, so the pass enhances your experience rather than being necessary everywhere.
Value for Money: Is It Worth It?

At around $67.59 per person, the pass offers a reasonable entry point into Vienna’s cultural scene, especially if you plan to visit several major sites. Many reviewers felt it was a good deal, highlighting how skip-the-line access and multiple visits saved them time and money. One traveler commented that they used all five of their tickets within three days, making it a good value for a concentrated sightseeing burst.
However, some reviews suggest comparing the costs of individual tickets for your chosen sites—if you only want to see one or two major attractions, buying tickets à la carte might be cheaper. The pass shines when you’re looking to visit many sights without worrying about prices or queues.
Real Traveler Experiences

Several reviewers praised the friendly staff at the exchange point, calling them informative and helpful. One described the process as “very easy,” making the start of their trip stress-free. The hop-on hop-off bus, run by the same company, was noted as worth the extra, especially during bad weather or for a quick overview of the city.
Conversely, a few travelers faced frustration. One pointed out that some attractions they wanted to visit were closed or not operational, limiting what they could do with the pass. Another noted difficulty in collecting the pass on Sundays due to shop hours, which could lead to a wasted day if not planned properly.
Who Should Consider This Pass?

This pass is best suited for visitors who want flexibility—those who prefer to spread out their sightseeing over multiple days or weeks. It’s ideal if you’re planning to visit several major museums, palaces, and attractions, since the bundled tickets can save both money and time.
It’s also good for travelers who want to avoid queues and enjoy a guided city tour. However, if you’re only interested in one or two specific sites, it might be more economical to buy individual tickets.
Downsides to Keep in Mind

While the FLEXI Pass offers a lot of convenience, there are some limitations. Notably, public transportation isn’t included, meaning you’ll need separate tickets or other arrangements to get around the city efficiently. Plus, the range of attractions might be affected by closures, especially during off-peak seasons or maintenance periods, which some travelers have experienced.
Another consideration is that some of the included attractions, such as certain museums or the zoo, might be of mixed interest depending on your preferences. The value depends heavily on your specific itinerary.
Final Thoughts

The Vienna Sightseeing FLEXI Pass can be a smart choice for travelers who want to see a lot of Vienna without the hassle of buying individual tickets and enjoy some guided elements like the hop-on hop-off bus and guided tours. It offers flexibility and value if you plan to visit multiple attractions within a 60-day window.
However, it’s worth doing a bit of homework ahead of time—compare your planned visits’ ticket costs and consider whether you’ll maximize the pass’s value. If you prefer a more relaxed, self-paced experience with fewer sites on your list, it might be better to buy tickets as you go.
Ultimately, it’s a convenient all-in-one option for those keen to explore Vienna’s highlights without the stress of organizing each visit separately. Just remember to plan your pick-up logistics and keep an eye on attraction schedules.
Vienna Sightseeing FLEXI Pass
“Highly recommend! This was perfect for our family of 3(including one 7YO) since we were able to use it for so many things! We used it for; the Span…”
Frequently Asked Questions
Can I use the pass for public transportation?
No, public transport isn’t included, so you’ll need to buy separate tickets if you plan to travel around the city by bus or metro.
How do I pick up my Flexi Pass?
You exchange your booking voucher for the actual pass at the Vienna Sightseeing & Vienna PASS Service Center opposite the Vienna State Opera, after booking online.
What if some attractions are closed during my visit?
Some reviews mention certain attractions being closed or not operational, which can limit your options. Check opening hours and closures before planning your visits.
Is the pass good for multiple visits?
Yes, once activated, your pass is valid for 60 consecutive days, allowing multiple visits to included attractions.
Can I buy the Flexi Pass as a gift?
Yes, you can purchase it as a gift, just make sure it’s issued to the recipient who will use it.
Are children allowed?
Children must be accompanied by an adult, but no specific age restrictions are mentioned. Always check each attraction’s policies for family-friendly activities.
What is the cancellation policy?
You can cancel for a full refund up to 24 hours in advance. Cancellations within 24 hours are not refundable.
If you’re the kind of traveler who enjoys a bit of spontaneity, loves visiting numerous sights, and appreciates skipping lines, the Vienna FLEXI Pass could be a helpful tool. Just plan ahead, keep your expectations in check, and you’ll likely have a smooth, enjoyable Vienna experience.
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