If you’re planning a trip to Playa del Carmen and love a mix of adrenaline, nature, and history, the Xel Ha & Tulum All-Inclusive tour might just catch your eye. It promises a full day packed with ziplining, jungle rappelling, snorkeling, and exploring the iconic seaside ruins of Tulum. We haven’t personally done it, but based on the details, it seems like a solid choice for those who want a bit of everything without the hassle of organizing it all themselves.
One of the things we really appreciate about this tour is that it’s all-inclusive—meaning transportation, meals, snorkeling gear, and guides are taken care of. That kind of convenience can make or break a day of adventure, especially in a busy tourist area. Also, the fact that it has a consistent 5-star rating from 26 reviews suggests it’s got a reputation for delivering a memorable experience. On the flip side, a potential consideration is the physical activity involved; it’s best suited for those with moderate fitness and swimming ability.
This tour is probably best for travelers who crave a mix of adrenaline, nature, and cultural sights, and who don’t mind a busy schedule. If you’re seeking a laid-back beach day, this might not be the best fit. But if your idea of fun involves soaring over treetops, exploring ancient ruins, and enjoying a scenic day with guided help, then keep reading for a detailed breakdown of what to expect.
Key Points

- Includes transportation, meals, and equipment, making it a hassle-free experience.
- Perfect for active travelers comfortable with physical activities like ziplining and swimming.
- Offers a mix of adventure and culture, with visits to both Xel-Há and Tulum ruins.
- Well-rated for guides and safety, with positive reviews emphasizing knowledgeable guides and stunning views.
- Priced at $189.99, it provides good value considering the number of activities and inclusions.
- Not suitable for pregnant women or those with certain health conditions; fitness and swimming ability are important.
A Closer Look at the Itinerary

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Starting Point: Xel-Há
Your day kicks off with a pickup around 9:00 am, heading to Xel-Há, which isn’t just a water park but a protected natural area committed to environmental conservation. We love that the park focuses on eco-friendly practices—think chemical-free sunscreen exchanges and turtle conservation programs. If you’re an eco-conscious traveler, this focus might add an extra layer of satisfaction to your visit.
At Xel-Há, the main draw is the snorkel equipment and the natural aquatic environment. The clear waters make it easy to spot fish and other marine life. The park’s scenery is lush and inviting, with plenty of opportunities to relax or explore more active options like floating tubes or walking trails.
Adventure Time: Ziplining and Jungle Rappelling
The adrenaline kicks in with the fastest zipline in the Riviera Maya. You’ll soar high above the treetops, feeling that exhilarating rush as you cross from one platform to another. For many, ziplining offers a fantastic combo of scenery and adrenaline—if you’re a thrill-seeker, this will likely be a highlight.
Next up is the jungle rappel, where you descend from high above the canopy into the lush greenery below. This activity demands a bit of physical effort and a willingness to trust your guide. The included instruction, equipment, and safety briefing are reassuring, but it’s clear you need a moderate fitness level and no fear of heights.
Lunch and Relaxation
After the morning’s excitement, it’s time for a well-earned lunch on a beachside palapa. The tour promises an “authentic” experience, so expect local flavors and a relaxed beachfront setting. The inclusion of alcohol during the day is a bonus for those who enjoy a cold drink after activities, but it’s worth noting that the food quality might vary, as with most buffet-style meals.
Exploring Tulum Ruins
In the afternoon, the tour transitions into cultural exploration with a visit to the seaside ruins of Tulum. The site is famed for its stunning location beside the ocean, and guides often share insights into the history and significance of these ancient structures. The site’s compact size makes it manageable even for those with limited mobility, but be prepared for some walking and uneven surfaces.
The guides are usually knowledgeable, adding context to what you see. Several reviews mention how friendly and professional the guides are, making the experience both educational and enjoyable. The seaside setting provides fantastic photo opportunities, especially with the backdrop of turquoise waters and ancient stone walls.
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Final Touches
The day wraps up with some free time to relax or take photos, before being transported back to your hotel. The tour ends around 7:00 pm, giving you a full 12 hours to enjoy the activities without feeling rushed.
What Travelers Are Saying

Reviewers consistently praise the friendly, knowledgeable guides and the stunning scenery. One review captures it well: “People are friendly, so clean and caters for everyone.” It seems the organization and atmosphere contribute significantly to positive experiences. The safety measures and equipment are also highlighted as reliable, which is crucial when ziplining or rappelling.
A common theme is that the activities are well-paced, letting you enjoy each moment without feeling overwhelmed. The adventure activities are described as fun and exhilarating, especially the zipline, which is noted as the fastest in the region. The cultural side of the Tulum ruins is appreciated for the interesting history and the gorgeous ocean views.
There are a few notes worth considering. The tour is not recommended for pregnant women or those with certain health issues. You’ll need to be in good physical condition and comfortable swimming, as snorkeling and some activities require it. The maximum weight limit of 300 lbs and specific size restrictions mean not everyone can participate.
Is It Worth the Price?

Priced at $189.99 per person, this tour offers a lot—transport, activities, lunch, guides, and entrance fees. When you break down the cost, it’s quite reasonable considering the number of activities packed into the day. The convenience alone—having everything arranged from pickup to drop-off—can be worth it for travelers who want a hassle-free experience.
But, as always, it’s important to consider your personal interests. If you love a mix of adventure, nature, and history, this tour hits all those marks. If you prefer more relaxed beach lounging, it might be a bit too packed and active for your taste.
Who Should Consider This Tour?
This trip is ideal for adventurous travelers looking for a full day of varied activities. It suits those who are physically capable, enjoy outdoor pursuits, and want to see both natural beauty and historic sites in one go. It’s also a good option for visitors who appreciate eco-conscious efforts, as the park emphasizes environmental conservation.
While it’s not specifically aimed at families with very young children, kids aged 8 and up can participate, making it suitable for families who want to share active experiences together. It’s less suitable for those with mobility issues or serious health concerns.
Final Thoughts
The Xel Ha & Tulum All-Inclusive Tour offers a fulfilling and balanced day of excitement, culture, and relaxation. With top-notch guides, stunning scenic spots, and a good variety of activities, it can be a highlight of your trip to Playa del Carmen. Just make sure you’re comfortable with some physical activity and swimming, and you’ll likely have a memorable, fun-filled day.
If you love the idea of zipping through the treetops, exploring ancient ruins with ocean views, and enjoying a hassle-free experience with meals and transport included, this tour could be just what you need. Its high reviews and thoughtful planning suggest it genuinely delivers on its promises—an adventure worth considering.
Xel ha & Tulum All Inclusive
“I have to say, I did have the most amazing day…people are friendly, so clean and caters for everyone. We attended with friends we met in St Lucia…”
FAQ
Is transportation included?
Yes, transportation from and back to your hotel in the Riviera Maya area is included, but only from centrally located hotels. Extra fees may apply if you are staying elsewhere.
What is the best age for participants?
The recommended age is 8 years and older. Children aged 5 to 11 can get a child price, but all participants should be able to swim without assistance.
Are there any health restrictions?
Yes, this tour isn’t suitable for pregnant women, or people with back, neck, respiratory, or heart issues. You need to be in good physical condition and comfortable swimming.
How long does the tour last?
The full experience is approximately 12 hours, starting around 9:00 am and returning in the evening.
What should I wear?
Light, quick-drying clothing suited for water activities and sturdy shoes for walking. Bring sunscreen, a hat, and possibly a waterproof bag for valuables.
Can I cancel if I change my mind?
Yes, free cancellation is available up to 24 hours before the tour, allowing flexibility if your plans shift.
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