If you’re looking for a way to get your adrenaline pumping while soaking in some beautiful scenery, the Zipline Canopy Activity at Bristol Mountain in Rochester, NY, might just be what you need. Plenty of travelers have tried this tour, and while it’s generally well-liked, it’s worth looking at the details to see if it matches what you’re after.
What we really like about this experience is how it combines stunning views of the Bristol Hills with the thrill of zipping through the treetops on seven different ziplines. Plus, the guides seem to do a good job of keeping everyone safe and entertained, which is crucial when you’re flying high. That said, some reviews mention weather cancellations and a questionable refund policy, so it’s smart to stay flexible with your plans. This activity appeals most to those who enjoy outdoor adventures, aren’t afraid of some physical activity, and want a memorable day among nature.
Key Points

- Seven zips over 5,000 feet course provide a variety of speeds and lengths that keep the experience exciting.
- Spectacular views of Bristol Hills make this more than just an adrenaline rush.
- Guides are praised for their helpfulness, safety guidance, and friendly attitude.
- The tour lasts around 3 hours, which is a decent chunk of time, especially considering the variety of activities involved.
- Weather cancellations can happen, so check the forecast; refunds are available if canceled.
- Price-wise, at $112 per person, it’s a solid value considering the length and scope of the experience, but be aware of the possibility of additional costs if you’re booking multiple activities.
What to Expect from the Bristol Mountain Zipline Canopy Tour

Let’s walk through what you’re signing up for with this tour. From start to finish, it’s designed to be an active, scenic, and fun experience that takes roughly three hours — a good chunk of an afternoon if you’re visiting Rochester or nearby.
Planning more time in Rochester? We've covered other experiences worth considering.
Meeting Point and Check-in
The tour begins at 5589 S Hill Rd in Canandaigua, a straightforward spot that travelers often find easy to locate. Upon arrival, you’ll check in, and your guides will provide safety gear and a briefing. It’s worth arriving a little early to get comfortable and ask any questions. Since the experience is capped at 10 travelers, it feels intimate enough for personalized attention without feeling crowded.
The Zipline Course
You’ll take off into the trees on seven different ziplines, with total cable length exceeding 5,000 feet. The longest zip, at over 1,600 feet, promises an exhilarating rush, and the variety keeps things interesting. According to reviews, the zips gradually increase in length and speed, giving a sense of progression and thrill. Expect the earlier zips to be shorter and gentler, while the later ones push a bit more in terms of excitement.
Bridges and Off-Road Rides
Along With zipping through the air, you’ll cross four bridges, which add a different type of challenge and perspective. These are often praised for their scenic appeal, providing a more relaxed moment to enjoy the surrounding forest. There are also two off-road rides that offer additional views and a chance to experience the landscape from different angles.
Guides and Safety
The guides, such as Katie, Audrey, Morgan, Garrett, and Zack, are consistently mentioned as friendly, communicative, and safety-conscious. They make sure everyone feels comfortable, especially if it’s your first time, and check in regularly during the tour. Their professionalism helps put nervous travelers at ease, which makes a big difference in how much you enjoy the experience.
The Experience’s Highlights and Drawbacks
Stunning Views and Thrilling Zips
Travelers rave about the scenery, noting that the views of Bristol Hills are breathtaking. The combination of natural beauty with the adrenaline of zipping at high speeds makes for a memorable outing.
Guides and Safety
Reviews strongly highlight the guides’ helpfulness and safety focus, which is crucial for an activity like ziplining. They seem to strike a good balance between professionalism and friendliness, creating a comfortable environment.
Value for Money
At $112 per person, the tour provides a comprehensive experience lasting around three hours. Given the multiple zips, bridges, and off-road rides, many find it reasonable, although some reviewers paid more and expressed frustration over cancellations or refund issues.
Weather and Cancellations
Weather plays a significant role here. One reviewer pointed out that a thunderstorm led to a canceled tour, and their refund request was not handled smoothly. While cancellations are understandable due to safety concerns, it’s wise to stay flexible and double-check the forecast.
Booking in Advance
Most tours are booked about 21 days ahead, which suggests it’s a popular activity. Planning early is advisable if you want to secure your spot.
Limitations and Considerations
You should have moderate physical fitness to comfortably navigate the course. The activity is not overly strenuous but involves some walking, crossing bridges, and managing safety gear. If you’re nervous about heights or physical activity, consider whether this is the right choice.
Who Should Consider This Tour

This ziplining experience at Bristol Mountain is well-suited for adventure seekers looking for a scenic, high-energy activity. It’s also good for those who appreciate knowledgeable guides and want a manageable, 3-hour excursion in nature. If you’re traveling with kids or have mobility issues, it’s worth noting that the activity requires a moderate fitness level and some physical engagement, but it’s generally family-friendly for older children.
People who enjoy new experiences, outdoor landscapes, and a bit of thrill will find this tour rewarding. However, if weather is poor or if you’re looking for a more relaxed sightseeing tour, you might want to explore other options.
Final Thoughts

The Zipline Canopy Activity at Bristol Mountain offers a solid mix of adventure, scenic beauty, and professional guidance. The seven zips and bridges ensure you get your adrenaline fix while enjoying the natural splendor of the Bristol Hills. The experience is especially appealing to those who want a safe, well-organized tour that’s not overly long but packed with variety.
Despite some concerns over cancellations and refunds, most travelers seem to leave satisfied with the thrill and views. It’s a good pick if you’re craving outdoor excitement and don’t mind being outdoors in potentially unpredictable weather. The price is reasonable for what’s delivered, and the guides appear to be dedicated to making your experience both fun and safe.
If you’re in the Rochester area and looking for an active day among the trees, this zipline tour could be just the adventure you’re after. Just remember to check the weather forecast and book a little in advance to secure your spot.
Zipline Canopy Activity Admission at Bristol Mountain
“I paid over $200 for the zip line canopy tour. My kids were very excited! When a thunderstorm rolled through they canceled the tour, even though …”
FAQs
Is this tour suitable for children?
The tour requires a moderate level of physical fitness, so it’s best suited for older children or teenagers who are comfortable with heights and outdoor activity. It’s not explicitly marketed as family-friendly, but families with older kids might enjoy it.
How long does the tour last?
The experience lasts approximately 3 hours, including check-in, safety briefing, and time on the course.
What is the maximum number of travelers?
The tour group is capped at 10 travelers, which helps keep the experience personal and manageable.
What is the price of the tour?
It costs $112 per person. This includes access to all seven ziplines, bridges, and other features.
Can I get a refund if I cancel?
Yes, cancellations are free if made at least 24 hours in advance. You’ll get a full refund, but canceling less than 24 hours before the start will mean losing your money.
What happens if the weather is bad?
The tour relies on good weather. If canceled due to poor conditions, you’ll be offered a different date or a full refund.
Are guides available for assistance?
Yes, guides like Katie, Audrey, Morgan, Garrett, and Zack are praised for their helpfulness, safety checks, and friendly attitude.
Do I need any special equipment or clothing?
You’ll be provided with safety gear. Wear comfortable, weather-appropriate clothing and closed-toe shoes suitable for walking and outdoor activity.
Is this tour a good value?
For the length and variety of activities, most find the $112 price reasonable, especially considering the scenic views and expert guidance.
If you’re craving a memorable outdoor adventure filled with fun, views, and a bit of adrenaline, the Bristol Mountain zipline tour is worth considering. Just be sure to plan ahead, check the forecast, and prepare for a day among the treetops.
