If you’re thinking about exploring Norwich, but want to skip the crowded bus tours or overly rigid schedules, this self-guided exploration game might be just what you need. It offers a relaxed way to uncover the city’s medieval and Tudor landmarks, all while solving puzzles and engaging with an intriguing storyline.
What we really appreciate about this tour is how flexible it is — you can start whenever you like, take breaks whenever needed, and explore at your own pace. Plus, the price point is quite reasonable, making it accessible for most travelers. On the flip side, some users have mentioned technical hiccups and inconsistent site access, so it’s worth being prepared for some potential bumps.
This experience is especially well-suited for those who enjoy a bit of adventure, history, and a personal approach to sightseeing. If you’re traveling alone or with a small group, and you’re comfortable with using a smartphone app, then this could be a very enjoyable way to spend a few hours wandering Norwich’s streets.
Key Points

- Flexible, self-paced exploration that fits into your schedule
- Engaging treasure hunt style game adds an element of fun
- Loaded with historic landmarks like Norwich Castle and Cathedral
- Affordable price at just over $7 per person
- Great for independent travelers comfortable with using a mobile app
- Potential technical issues reported by some users, so patience might be needed
What the Tour Offers: An Honest Breakdown

The Stranger in Norwich Self-Guided Tour is designed to turn your city exploring into an adventure. Offered by Questo, it’s a digital game you access through your phone, meaning you’re in charge of your experience. There’s no live guide, but customer support is available 24/7 if you run into issues.
Starting at Saint Andrews & Blackfriars Hall, you’ll follow a curated set of stops to reveal fascinating stories and clues. The tour includes 13 stops, each packed with interesting sights and stories. The entire experience is estimated at around 1.5 to 2 hours, but you can easily extend it if some sites catch your eye or if you want to take more photos.
What makes this tour appealing is how it allows you to escape the crowds. Since it’s all outdoors and self-guided, you’re free to explore at your own pace, stopping as long as you like at each location. Plus, with the ability to start and pause at any time, it’s flexible enough to fit into a busy day or a relaxed afternoon.
Planning more time in Norwich? We've covered other experiences worth considering.
The Route and Key Stops
The Halls
Your adventure begins at this historic complex, which has served various purposes over the centuries. It’s a good place to get a sense of Norwich’s cultural roots. The tour allows you to take your time here; it’s free to visit, and you can linger as long as you want before moving on.
Elm Hill
Next, you’ll walk down Elm Hill, a street famous for its well-preserved medieval buildings. It’s a favorite for those looking to get a snapshot of Norwich’s past. Its picturesque charm makes it perfect for photos, and it’s a delightful spot to soak in the atmosphere.
14 Tombland
This narrow alley offers a peek into traditional Norwich life, lined with shops and cafes. It’s a passageway that feels like stepping back in time and offers plenty of interesting architectural details.
The Erpingham Gate & Ethelbert Gate
Both gates are significant remnants of Norwich’s medieval defenses. Named after Sir Thomas Erpingham, a soldier in the Battle of Agincourt, these structures are impressive examples of 15th-century architecture and history. They’re free to explore and offer a tangible connection to the city’s past.
Norwich Cathedral & Castle
No trip to Norwich would be complete without visiting its iconic cathedral and castle. The Cathedral, dating back to the 11th century, is a stunning Norman masterpiece, famous for its spire and intricate carvings. The Castle, built by the Normans, has served various roles over centuries and now functions as a museum. Both sites are free to explore from the outside, and you can spend as much time inside as you wish.
The Great Hospital & Pull’s Ferry
These historic sites tell stories of Norwich’s charitable and maritime history. The Great Hospital is a 13th-century foundation that still stands as a notable landmark, while Pull’s Ferry offers a glimpse into the city’s riverport past.
Other Noteworthy Stops
- St Mary the Less, a Gothic-era church
- Norwich Guildhall, a civic building with a long history
- Strangers’ Hall, a museum showcasing Norwich’s diverse past
- Bishop Bridge, one of the city’s oldest bridges
What Travelers Say: Authentic Insights

Reviewers have highlighted several positives and some points to consider. Many appreciated the value for money, especially given the detailed storytelling and flexibility. One reviewer remarked, “Allow plenty of time if you want to investigate the places of interest,” which is a good tip.
On the downside, some experienced technical glitches, such as maps not syncing properly or difficulty accessing certain sites. One user shared, “Glitchy with maps and I had trouble finding some plaques,” emphasizing that this isn’t a perfectly smooth experience. However, the customer support seems responsive, and most found the tour to be a fun way to explore.
A few reviews noted that site refurbishments can impact accessibility, so some stops might be temporarily closed or under renovation. Still, most found the outdoor nature of the tour a big plus — no need to go indoors, which keeps it safe and crowd-free.
The Practicalities: What to Expect
This self-guided tour costs just over $7 per person, which is quite reasonable considering it includes a full city exploration experience. The price gives access to a game that runs 24/7, meaning you can start anytime that suits you. You’ll need a charged smartphone and the Questo app, which you should download and set up prior to starting.
The entire route is designed to take about 1.5 to 2 hours, but this can vary based on how many stops you linger at or how many photos you take. It’s perfect if you’re looking for a flexible, budget-friendly activity that combines sightseeing with a bit of interactive fun.
As it’s a self-guided experience, you’ll be responsible for following the directions on your phone and solving puzzles. Some users have noted that it’s especially suitable for those comfortable with navigating independently, but it’s accessible for most travelers who can use a smartphone app.
Who Should Consider This Tour?
This experience suits independent travelers, history enthusiasts, and those who enjoy a bit of adventure. If you prefer guided tours with a live guide, this might not be the fit, but if you’re comfortable on your own, you’ll appreciate the freedom to explore at your own pace.
It’s also great for visitors who want to avoid crowds and enjoy Norwich’s outdoor sights. If you’re traveling with children, older family members, or friends who enjoy puzzles and self-led exploration, this could be a fun, engaging activity.
However, if you’re not familiar with using mobile apps or prefer guided commentary, you might find some parts frustrating, especially if technical issues arise.
Final Thoughts: Is It Worth It?
This self-guided exploration game offers a practical and engaging way to experience Norwich’s historic core without the hassle of large groups or scheduled tours. Its affordable price point makes it accessible, and the flexibility allows you to tailor your experience to your interests and pace.
While some users have encountered technical glitches and site access issues, the majority find it to be a worthwhile and enjoyable activity, especially if you’re curious about the city’s medieval past. The inclusion of landmarks like Norwich Castle and Cathedral ensures you won’t miss out on the essentials, all while uncovering some lesser-known gems.
If you’re someone who enjoys a mix of history, adventure, and independence, this tour could be a highlight of your trip to Norwich. Just be prepared for possible tech hiccups and plan a little extra time in case you want to explore certain sites more thoroughly.
Stranger in Norwich Self-Guided Tour and Exploration Game
“I was completely unable to access this tour despite having downloaded the app. I am not proficient at using a mobile but my husband is and tried on…”
FAQ

Is this tour suitable for children?
Since it’s a self-guided game on your phone, children who are comfortable with using smartphones should enjoy it. It’s a fun way for families to explore Norwich together, especially if they like puzzles and outdoor adventures.
Do I need to book in advance?
Yes, you should purchase the ticket beforehand. The tour is available 24/7, so you can start anytime after booking.
What do I need to bring?
A charged smartphone with the Questo app downloaded and your account set up. It’s also helpful to bring a portable charger, especially if you plan to be out for a couple of hours.
Can I pause and resume the tour?
Absolutely. The tour is designed for flexibility, so you can take breaks whenever needed and pick up right where you left off.
How long does the tour usually take?
Most people spend about 1.5 to 2 hours completing the tour, but you can take longer if you want to explore specific sites or take photos.
Are there any entrance fees?
Most stops are free to explore from the outside. The Cathedral and Castle do not require entry unless you want to go inside, but this is not included or necessary for the tour.
What if I encounter technical issues?
Customer support is available 24/7 via the app, and they’re generally responsive. It’s a good idea to have the app ready before your start time.
To sum it up, the Stranger in Norwich Self-Guided Tour offers a unique, independent way to see and learn about Norwich’s storied streets and buildings. It’s best suited for travelers who enjoy a bit of puzzle-solving and exploring at their own pace, and it provides a good balance of value, flexibility, and historical insight. Just keep in mind that some technical issues have been reported, so approach with patience and an open mind.

