Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry

Get an honest look at this shared transfer service from Cancun to Cozumel, including ferry tickets. Perfect for travelers seeking convenience and simplicity.

A Practical Look at the Shared Transfer Service from Cancun to Cozumel with Ferry Tickets

If you’re planning a trip from Cancun to Cozumel, chances are you’re weighing the convenience of pre-booked transfers versus the unpredictability of on-the-spot arrangements. This shared round-trip transfer with ferry tickets, offered by BD Experience and reviewed by many travelers, promises a hassle-free start and end to your Cozumel adventure. While it might not be the most luxurious option out there, it’s a solid choice for those who prioritize efficiency and straightforward logistics.

What makes this service stand out? First, the door-to-door pickup from the airport and return trip takes the stress out of navigating unfamiliar territory. Second, the inclusion of ferry tickets in the cost means no surprise expenses or long lines—just a smooth ride from airport to hotel and back again. That said, some travelers have experienced hiccups, like no-shows or communication issues, which is worth considering before booking. This experience is best suited for those who want a simple, organized transfer without the fuss of arranging transportation themselves.

Key Points

  • Convenience is king: Prebooked, round-trip shuttle with ferry tickets simplifies your travel plans.
  • Comfort matters: The vehicles are air-conditioned and equipped with Wi-Fi, making the journey more pleasant.
  • Transparency: Ferry costs are included, so no hidden fees.
  • Group size: Limited to a maximum of 9 travelers, which helps maintain a manageable and less crowded experience.
  • Potential issues: Some reviews mention no-shows or difficulties with customer service.
  • Best for: Travelers who prefer a no-hassle, organized transfer rather than DIY logistics—especially useful if you’re arriving on a tight schedule.

What to Expect from This Transfer Service

Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry - What to Expect from This Transfer Service

When you’re traveling from Cancun to Cozumel, a lot of the decision hinges on how much you value comfort and simplicity. This shared transfer service is designed to make your life easier by combining multiple steps into one smooth process. You’ll begin with a pickup at Cancun’s airport, where a representative will greet you. From there, you’re transported in a modern, air-conditioned vehicle—likely a van—that can hold up to nine passengers comfortably. Onboard Wi-Fi is a nice touch, especially if you want to catch up on messages or share your trip in real time.

Once inside the vehicle, the ride to the ferry terminal is generally quick and straightforward. The ferry tickets are included in your booking, which is a big advantage because it means you won’t have to worry about buying tickets separately or waiting in line. The ferry itself is a regular service, with departures from Playa del Carmen to Cozumel starting at 7:00 a.m. and running until 11:00 p.m., and from Cozumel to Playa del Carmen starting as early as 5:45 a.m. and until 10:00 p.m. These flexible schedules are handy, especially if your flight timings are a bit unconventional.

The journey continues on the Cozumel side with a pickup at the ferry dock, where a driver awaits you to take you directly to your hotel or accommodation. The return process is just as straightforward—the driver will pick you up at your hotel, drop you at the ferry, and then you’ll take the ferry back to Playa del Carmen, where the shuttle picks you up again to complete your round trip.

The Experience in Detail: Comfort and Convenience

We loved the way the service emphasizes comfort and efficiency. The vehicles are described as being latest model, equipped with air conditioning and free Wi-Fi—features that can genuinely improve the travel experience after a long flight. Imagine arriving exhausted, only to hop into a cool, quiet vehicle with internet access, making the transition from plane to paradise a little easier.

The inclusive ferry tickets are a real plus. It means no scrambling at the last minute to buy tickets or worry about fluctuating prices. For many travelers, especially first-timers, this kind of transparency is appreciated. The ferry ride itself is typically smooth, with departures throughout the day, giving you flexibility to match your flight schedule.

However, a note of caution: reviews reveal that some travelers have faced issues, like no one showing up to pick them up. One reviewer, Diana_W, mentioned, “There was no one at the airport to pick us up,” which highlights the importance of confirming your reservation or communicating with the service provider beforehand. This is a risk you need to consider—some reviews indicate dissatisfaction with the reliability of the pickup service.

How the Pricing Reflects Value

At $149.34 per person, the price isn’t exactly cheap, but it’s fairly standard for an organized transfer service that includes ferry tickets. When you consider the convenience of door-to-door service, Wi-Fi, and the inclusion of ferry costs—plus the stress saved on logistics—it can be worth it, especially if you’re traveling in a group or with family wanting a seamless experience.

That said, if you’re arriving very early or late, or your flight times are outside the ferry schedule, you might need to adjust your plans—perhaps stay in Cancun overnight initially. The ferry schedules are quite accommodating, but they do have a start and end, so your timing matters if you’re on a tight schedule.

The Downsides and Considerations

While the service offers many conveniences, it’s not without its drawbacks. The most significant issue reported involves reliability—a few travelers have experienced no-shows or difficulty with customer service. For example, the same reviewer mentioned, “BestDay and BD Experience would not accept our tickets,” which suggests that there might be some communication hiccups or booking issues you should be aware of.

Plus, the service is shared, meaning you’ll be traveling with a small group, which can be a plus or a minus depending on your preference for privacy. The maximum group size is nine, so it’s not too crowded, but if you’re looking for a private transfer, this isn’t the right fit.

A minor point to consider is that restrooms aren’t onboard the vehicle, which might be a concern for longer or more uncomfortable rides. Also, the pickup times are based on the ferry schedule, so if your flight arrives or departs outside those times, extra planning may be necessary.

Who Should Consider This Transfer?

This experience is most suitable for travelers who prioritize ease and reliability over luxury or privacy. If you’re arriving in Cancun and want to avoid the hassle of finding transportation, navigating unfamiliar roads, or worrying about ferry tickets, this service offers a straightforward solution.

It’s also a good match for groups or families who prefer a single, organized transfer rather than coordinating multiple separate services. If you’re traveling light and don’t mind sharing a vehicle with others, the small group size keeps things manageable.

However, if you’re concerned about potential no-shows or have a very tight schedule, you might want to confirm your reservation well in advance or consider alternative private options.

Final Thoughts

All in all, this shared Cancun-to-Cozumel transfer with ferry tickets offers a practical option for travelers who want to simplify their trip planning. The combination of air-conditioned vehicles, Wi-Fi, and included ferry tickets means you’re paying for convenience and peace of mind. While some reviews raise valid points about reliability, many travelers find it a worthwhile service, especially if they’ve done their homework and confirmed arrangements beforehand.

If your priority is a smooth, uncomplicated start and end to your Cozumel trip without the fuss of booking separate parts, this could be a good fit. Just keep in mind the potential for logistical hiccups, and plan your flights accordingly.

Ready to Book?

Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry



3.5

(14)

“I have initiated a 100% refund through Paypal. There was no one at the airport to pick us up. BestDay and BD Experience would not accept our tick…”

— Diana W, Mar 2025

FAQ

Is this transfer service suitable for early or late flights?
Yes, the ferry schedule runs from 5:45 a.m. to 11 p.m. from Cozumel and from 7 a.m. to 10 p.m. from Playa del Carmen, so if your flight aligns with those times, the service should work.

Are the vehicles comfortable?
Yes, the vehicles are described as being latest model, fully air-conditioned, with free Wi-Fi, making for a comfortable ride after a long flight or before heading home.

What happens if my flight arrives outside the pickup hours?
You might need to stay overnight in Cancun if your flight arrives too late or early, as the ferry schedule and shuttle timings are limited. It’s best to coordinate closely with the provider.

Is the ferry ticket included in the price?
Absolutely. The ferry tickets are included in the $149.34 per person fee, removing the hassle of purchasing separately.

Can I get a private transfer instead?
This service is shared, with a maximum of 9 travelers. If you need more privacy, you may need to look for private transfer options.

What if I want to cancel?
Cancellations are free up to 24 hours before the scheduled pickup, giving some flexibility if your plans change.

Are restrooms available on the vehicle?
No, there are no restrooms onboard, so plan accordingly if you have concerns about long rides.

In summary, this transfer service is a practical, straightforward way to get from Cancun to Cozumel and back. It’s best suited for travelers who value convenience and want to avoid the complications of on-the-spot arrangements—and who are willing to confirm their bookings carefully to avoid issues.