Cancun Airport Private Transfer: An Honest Look

If you’re planning a trip to Cancun and considering a private airport transfer, chances are you’ve come across options like the one offered by Tureando. From the outside, it promises a simple, reliable way to get from the airport to your hotel—and at a very tempting price, just $17 per person. But as with any service, it’s worth digging a little deeper to see if it really fits your needs.
What we like about this transfer is its straightforward booking process and the fact that it’s a private service, meaning you’re not stuck with strangers in a shared ride. Also, the air-conditioned vehicle can definitely make the initial journey more comfortable after a long flight. On the flip side, one of the bigger issues we’ve seen is the lack of special accommodations for travelers with disabilities, which could be a serious concern if someone in your group requires a ramp or wheelchair access.
This transfer might be perfect if you’re traveling solo or as a couple on a budget, and you’re not expecting extra frills. However, if you have specific needs or are looking for a more seamless, inclusive experience, you might want to consider other options.
Key Points

- Affordable Price: At $17 per person, it’s budget-friendly, especially if you’re traveling alone or in a small group.
- Private and Air-Conditioned: Offers privacy and comfort during the ride.
- Simple Process: Staff will meet you right outside the terminal with a sign, making pickup straightforward.
- Limited Accessibility: Not equipped for travelers with disabilities needing ramps—be aware if this applies to you.
- No Extras Included: Water, snacks, and alcohol are not provided, so plan accordingly.
- Cancellation Flexibility: You can cancel within 24 hours for a full refund, adding some peace of mind.
Prefer personalized experiences? Here are other private options we've covered in Cancun
What to Expect from This Transfer

Once your plane lands, the process is designed to be hassle-free. You’ll go through customs and immigration, then head to the designated meeting point outside your terminal. Here, a representative from Tureando will be waiting with a sign bearing their logo. They will help you get into the vehicle, which is air-conditioned and private, ensuring a comfortable ride to your hotel.
The drive itself is estimated to last about 15 to 30 minutes, depending on traffic and your hotel’s location within Cancun’s Hotel Zone. This quick transfer is perfect if you just want a straightforward way to get from point A to B without worrying about navigating public transport or shared shuttles.
One thing to keep in mind is that the pickup times are generally flexible, but the driver will request entry into your transportation within the stipulated waiting time. So, if you’re delayed or your flight is significantly late, it’s a good idea to inform the provider to avoid any surprises.
Diving into the Details
The price point of $17 is undoubtedly appealing, especially considering that it covers private transportation and airport/departure tax. However, it’s worth noting that no beverages or snacks are included, so bringing water or a small snack might be a good idea—particularly if you have dietary needs or just want to stay refreshed after your flight.
The service’s main advantage is its simplicity. You book in advance, and the process upon arrival is quite straightforward: exit customs, find your driver, hop in, and you’re off. This kind of efficiency can be a real boon after a tiring flight.
But, as the review from Miriam highlights, accessibility can be a big concern. She shared a disappointing experience where the vehicle arrived on time but lacked a ramp, making it impossible for her travel companion with a handicap to board. She expressed her frustration clearly: “It was very humiliating because they forced her to try the normal way when we knew she could not get in.” This underscores that if accessibility is a priority for you or your group, this service might not meet those needs.
The Real Experience

While most travelers appreciate the reliability of this service—knowing someone will be waiting outside your terminal—it’s fair to say that the overall experience is quite basic. The lack of extras means you won’t be greeted with bottled water or snacks, which can sometimes make a quick transfer feel more welcoming. However, if you’re just after fast, no-fuss transportation, this might be exactly what you need.
Due to its limited offerings and the absence of accessibility features, this service is best suited for budget-conscious travelers who prioritize price and convenience over added comfort or special accommodations. It’s also a better fit if your group is small and no one requires special assistance.
Who Should Consider This Transfer?

This service works well if you’re on a tight schedule and want the most direct route from the airport to your hotel without extra stops or shared rides. It’s also ideal for those who are comfortable with a no-frills experience and don’t need amenities like bottled water or snacks.
However, if you or someone in your group has special needs—especially mobility considerations—or if you’re traveling with children, you might want to explore options with more inclusive vehicles or additional services.
While in Cancun, here are other experiences we've covered
- Private Transfer from Cancun Airport to Chiquila
- Private Transfer (One Way) Cancun And Hotel Zone (1-8 Passengers)
- Cancun Airport Transfer to Ferry Puerto Juarez Cancun Roundtrip
- Cancun Airport to Playa del Carmen One-Way Private Transfer
- Cancun Airport Hotel Private Transfer by Minivan
- Cancun Airport CUN Arrival or Departure Transfer
Is This the Right Choice for Your Trip?

Ultimately, this transfer offers an affordable, straightforward way to get from Cancun International Airport to your hotel in the Hotel Zone. Its main strengths lie in its cost-efficiency and privacy, making it attractive for travelers who want a quick and easy service without fuss.
But be mindful of the limitations—especially regarding accessibility and added comforts. If you’re traveling with someone who has mobility challenges or simply want a more premium experience, you might find other options more suitable, even if they come at a higher price.
For those who decide this service fits your needs, booking in advance and confirming your requirements can make the experience smoother. Remember to bring water and any other essentials, as they’re not included.
FAQ

Does the transfer include airport/departure tax?
Yes, the price covers airport and departure tax, which simplifies your planning and payment process.
How long does the transfer take?
Typically between 15 and 30 minutes, depending on traffic and your hotel’s location in Cancun’s Hotel Zone.
Is the service private or shared?
This is a private transfer, so only your group will participate, which is more comfortable and less stressful.
What happens if my flight is delayed?
Since the driver will be waiting outside after customs, it’s advisable to inform the provider if your flight experiences delays to avoid issues with pickup.
Are there any amenities like water or snacks included?
No, beverages and snacks are not included. It’s a good idea to bring your own if you want to stay refreshed.
Is this transfer suitable for travelers with disabilities?
Unfortunately, no. The vehicle does not have a ramp, and at least one reviewer experienced difficulty boarding her party with a handicap.
Can I cancel this transfer?
Yes, you can cancel up to 24 hours before the scheduled start for a full refund.
Is the booking process complicated?
No, most travelers find the booking straightforward, and a representative will meet you right outside your terminal.
What should I look out for upon arrival?
Keep an eye out for the staff holding the sign with the company logo—they’ll direct you to your vehicle.
Would I recommend this service?
If you’re looking for an affordable, private transfer and don’t require extra amenities or accessibility features, it could be a good fit. For more comfort or specific needs, exploring other options might be worthwhile.
Cancun airport private Transfer
“I mentioned on my reservation that I was traveling with a handicap person. The can arrived on time but it did not have ramp!!! It was imposiible fo…”
Final Thoughts

This Cancun airport private transfer is really about simplicity and cost. For budget travelers who want a quick, private ride from the airport to their hotel, it’s a decent choice, especially if you’re traveling light and without special needs. The price point makes it an appealing option, and the private vehicle means you don’t have to worry about strangers sharing your ride.
However, if accessibility or additional comforts are priorities, or if you’re hoping for a more luxurious or inclusive experience, you might want to look elsewhere. The lack of ramps and amenities could be a dealbreaker for some, as the one review vividly pointed out.
In essence, this transfer works best for solo travelers or couples on a budget who value reliability and privacy over extras. It’s straightforward, but not particularly memorable or accommodating. We recommend weighing your specific needs carefully before booking.
Safe travels, and enjoy your time in Cancun—whatever transfer you choose, I hope it gets your trip off to a smooth start.
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