Traveling through Cancun’s busy airport can be a hassle, but the Cancun Airport and Aloft Cancún Private Shuttle service aims to make your transfers smooth and straightforward. While I haven’t personally taken this shuttle, the reviews and details paint a pretty appealing picture for anyone looking for dependable, no-fuss transport. What really caught my eye is how highly rated this service is— a perfect 5.0 based on one review, with comments emphasizing its ease and flexibility. Plus, the fact that it’s private means you won’t be stuck with strangers or waiting around in large groups, which is a definite plus.
Two things stand out about this service: First, the professional drivers who are familiar with local routes; second, the option to choose from a variety of vehicles tailored to your group size and style. On the flip side, a potential consideration is the price, which at $75 for up to five people, might seem steep compared to shared shuttle options, but the added comfort and direct service could be worth it for many travelers.
This shuttle is particularly suited to those who want a reliable and personalized experience—whether arriving after a long flight or heading to the airport without stress. It’s a good fit if you value punctuality, comfort, and straightforward booking. Now, let’s break down what you can expect from start to finish so you can decide if this fits your travel style.
Key Points

- Reliable Service: Punctual and professional drivers who know the local routes well.
- Private & Comfortable: Exclusively yours, with a well-maintained vehicle suited to your group.
- Easy Booking & Confirmation: Book in advance, receive SMS or email with all details.
- Flexible Schedules: Ideal for arrivals and departures, with options to book separately.
- Cost-Effective for Groups: At $75 for up to 5 people, it offers good value compared to individual taxis.
- Smooth Experience: From meeting at the airport to drop-off at Aloft Cancún, everything is streamlined.
What the Experience Looks Like, Step-by-Step

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Booking Process
The process begins online, where you browse available shuttle options and select the one that best fits your needs. Whether you’re a solo traveler or part of a small group, there are various vehicle choices. It’s straightforward—you’ll input your travel dates, passenger count, and any special requests. Before confirming, it’s worth double-checking all details, especially pickup and drop-off points.
Once booked, you’ll receive a confirmation email, typically with your booking reference and contact info for the service provider. Booking at least five days in advance is common, giving you peace of mind that everything is sorted.
Arrival at Cancun Airport
On your arrival day, expect to receive SMS or email instructions the day before. These will guide you to the designated meeting point. When you get there, keep an eye out for a representative holding a sign with your name and the company logo—making it easy to spot. The staff is described as accommodating, and they’ll help you with your luggage.
Meet and Greet
The driver arrives promptly, confirms your destination, and assists you in loading your bags. The vehicle itself is air-conditioned, comfortable, and private—offering a welcome respite after a long flight. The driver might be knowledgeable about local routes, which can help avoid unexpected delays.
The Transfer
The ride from Cancun Airport to Aloft Cancún takes roughly 25 minutes, depending on traffic. We loved the way the driver kept the experience relaxed, giving you space to unwind or plan your arrival. The vehicle is maintained well, and the private nature of the service means no sharing your space with strangers unless you’re traveling with friends or family.
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Arrival at Aloft Cancún
Once at your hotel, the driver will assist with unloading your luggage at the entrance, making the arrival easy. It’s a straightforward process, with no surprises or delays. This direct transfer leaves you with more time to start enjoying your vacation.
Why You Might Love This Service
Based on the glowing review, it’s clear that customers appreciate the flexibility and ease of working with Caribbean Airport Transfers. One traveler called the service “great,” highlighting that it’s easy to coordinate and schedule pickups. The professionalism of the drivers and the straightforward booking process seem to set this apart from less reliable options.
The versatile fleet allows for different group sizes and preferences, and the private nature ensures your journey remains exclusive and comfortable. For those arriving after a long flight or heading to the airport for a return trip, this service offers peace of mind, reliability, and a touch of luxury.
Things to Keep in Mind

While the service is highly rated, there are a few practical considerations. The $75 fee covers up to five people, which is reasonable for a small group but might be costlier than shared shuttles for solo travelers. However, the convenience and comfort often outweigh the extra expense, especially if you’re traveling with luggage or prefer a private ride.
It’s also worth noting that the service is booked one way at a time — so if you want round-trip transfers, you’ll need to book each leg separately. This setup makes sense for most travelers, as arrivals and departures often happen at different times and require different planning.
The Value for Your Money

At $75, this private shuttle offers solid value, especially considering the ease of booking, the professionalism of drivers, and the comfort of private transportation. When you’re in a new city, having a reliable ride that gets you directly from the airport to your hotel without stress is worth paying a little extra for. Plus, the group price makes it cost-effective for families or small groups, potentially saving money compared to individual taxis.
Who Should Consider This Service?

If you’re someone who values predictability and hassle-free transfers, this private shuttle is a smart choice. It’s especially appealing if arriving on a late flight or leaving early in the morning when you want to avoid the uncertainties of shared shuttles or hailing a taxi. It’s also well suited for travelers who prefer a more personalized experience without the worry of waiting around in unfamiliar places.
While not specifically advertised as family-friendly, the private nature and comfort make it suitable for most travelers, including those with luggage or a bit of travel fatigue. If you’re traveling with a small group and want the convenience of a door-to-door service, this could be your best bet.
Cancun Airport and Aloft Cancún Private Shuttle
“Great service! Easy to work with and flexible with scheduling your pick up timewould highly recommend using them when in Cancun.”
FAQ

Is this shuttle service available for both arrivals and departures?
Yes, you can book it for either your arrival or departure, but each leg is booked separately. It’s ideal for travelers who want a private ride both ways, but you’ll need to book each direction individually.
How far in advance should I book?
Most bookings are made around five days ahead, which is recommended for ensuring availability, especially during peak travel times.
What should I expect upon arrival at Cancun Airport?
You’ll receive instructions via SMS or email the day before. At the airport, look for a representative holding a sign with your name and the logo. They’ll assist you with luggage and guide you to your vehicle.
Is the vehicle air-conditioned?
Yes, the vehicles are air-conditioned, making for a comfortable ride, especially in Mexico’s warm climate.
How many people can this shuttle accommodate?
The price covers up to five people, making it suitable for small groups or families.
Can I customize my pickup time?
Yes, the service offers flexible scheduling, which is part of what travelers love about it. Just specify your preferred pickup time when booking.
What if my flight is delayed?
It’s always best to inform the provider of any delays, but the service is designed for punctuality. Most companies will adjust accordingly if they’re kept informed.
Are there any hidden costs?
No, the $75 fee covers private transportation for up to five passengers. Tipping the driver is optional but appreciated.
Can service animals be accommodated?
Yes, service animals are allowed, so you can travel comfortably with assistance animals.
All in all, the Cancun Airport and Aloft Cancún Private Shuttle offers a dependable, comfortable, and straightforward way to start or end your trip. Whether you’re traveling solo, with a partner, or small family, you can count on professional drivers, flexible scheduling, and a hassle-free experience that gets you where you need to go without unnecessary stress. If you value peace of mind and comfort, it’s hard to go wrong with this service.
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