If you’re planning a visit to New York City, one thing you’ll quickly realize is just how quickly your bags can become a burden. Whether you’re rushing between sights or trying to squeeze in a last-minute visit before heading to the airport, carrying around heavy luggage isn’t fun. That’s where the Luggage Storage at the Empire State Building comes in as a simple, no-fuss solution. We haven’t personally tried it, but based on the details, it looks like a practical option for travelers who want peace of mind and a little extra freedom during their busy day.
What we really like about this service is its full-day storage option—so you’re not forced to rush back at a set time—and the insurance coverage for each bag, which adds a layer of security. Plus, no size restrictions mean you can store oversized or oddly shaped bags without worry. That’s a breath of fresh air in a city where luggage often feels like a hassle. The only potential downside? The price is a bit on the higher side (around $8.20 per bag), but for the convenience and security offered, it’s often worth it.
This luggage storage service works best for those who want a simple, flexible solution without the fuss of dealing with multiple storage providers or complicated logistics. If you’re planning to spend a day exploring NYC without the burden of your bags, this could be just what you need.
Key Points

- Full-day storage means you can explore at your own pace without rushing back.
- Insurance provides peace of mind, knowing your bags are protected.
- No size restrictions make this ideal for oversized or oddly shaped luggage.
- Convenient location in the Empire State Building is perfect for travelers planning to visit the iconic landmark.
- 24/7 customer support ensures help is available whenever you need it.
- Cost is around $8.20 per person, a reasonable fee considering the security and flexibility.
Why This Luggage Storage Could Be a Game-Changer
Traveling around New York City often involves a lot of walking and subway riding, and lugging around heavy or bulky bags can really put a damper on your day. This service offers a straightforward way to free yourself from that weight. Imagine strolling through Times Square, visiting a museum, or grabbing a quick lunch at a nearby café—without the burden of your luggage dragging you down. It’s especially handy if you have a late flight or an early check-out and want to make the most of your remaining hours in the city.
The process seems simple: after booking, you’ll receive an email with exact meeting points and instructions. The start point at 384 5th Ave is close to many tourist hotspots and public transportation options, making it easy to drop off or pick up your bags at your convenience. The fact that the service operates from 9:00 AM to 11:30 PM daily means it’s flexible enough to suit most schedules, whether you’re a morning explorer or a night owl.
In terms of value, paying a little over eight dollars might seem steep compared to some other storage options, but considering the insurance coverage and the no size restrictions, it’s a fair deal for peace of mind. Plus, the full-day window lets you stay out and about without feeling rushed or pressured to return.
Planning more time in New York City? We've covered other experiences worth considering.
The Experience: What to Expect

When you arrive at the designated meeting point, you’ll show your confirmation email to the staff or representative from Stasher—the platform behind this service. They’re generally known for a professional approach, and the fact that service animals are allowed indicates an inclusive environment. You can drop off your bags quickly and securely, knowing they’re insured against loss or damage. This insurance is a nice bonus, especially if you’re storing valuable or sentimental items.
Since there are no restrictions on bag size, whether it’s a large suitcase, a duffel bag, or even a bulky backpack, you’re good to go. No awkward size-related conversations or worries about fitting your luggage into a small locker. The staff will hold your bags in a secure location until you’re ready to retrieve them later in the day.
If you’re concerned about the safety of your belongings, the 24/7 customer support coverage means help is always just a call or message away. Many travelers find the reassurance of insurance and support worth the slightly higher price, especially when stored in such a prime location.
Meeting Points and Flexibility

Your drop-off and pick-up location is at 384 5th Ave, a central spot really close to many subway lines and bus stops, making it easy to integrate into your sightseeing plans. The activity ends back at the same spot, so you don’t have to worry about navigating to a different location for collection. Opening hours from 9:00 AM to 11:30 PM give plenty of options for different schedules—whether you want an early drop-off or an evening retrieval.
The process is straightforward: after booking, a separate email from Stasher will give you clear instructions. Showing your confirmation email at the meeting point is all you need to check in. When you’re ready to pick up your luggage, just arrive during the opening hours, show your confirmation, and collect your bags.
Final Thoughts: Is It Worth It?

For travelers who want a stress-free way to explore NYC without their luggage, this service offers a practical solution. The full-day duration and insurance coverage make it more than just a basic storage, giving you peace of mind. If you’re visiting a landmark like the Empire State Building, or simply passing through and need a secure place to stash your bags, this could be just what you need.
However, keep in mind that the cost might not suit those on a tight budget, especially if you are storing multiple bags or traveling with a larger group. That said, considering the convenience, location, and security features, many find it to be good value.
This service is particularly suited for single travelers or small groups wanting flexibility and peace of mind during their sightseeing day. If you value simplicity and security over saving a few dollars, it’s definitely worth considering.
New York: Luggage Storage in Empire State Building
Frequently Asked Questions

Can I store oversized bags?
Yes, there are no size restrictions, so you can store large or bulky luggage without worry.
What is the cost per person?
It’s roughly $8.20 per person for a full day, which includes insurance and support.
Where do I meet the staff?
You’ll go to 384 5th Ave—a central, accessible location near public transportation, and receive instructions via email after booking.
What are the opening hours?
The service operates every day from 9:00 AM to 11:30 PM, so you have plenty of flexibility.
Is the luggage insured?
Yes, each bag is fully insured, adding peace of mind during your day in the city.
Can I cancel if my plans change?
Yes, cancellations are accepted up to 24 hours in advance for a full refund.
To sum it up, if you’re looking for a reliable, flexible, and secure luggage storage option in New York City, especially if you plan to visit the Empire State Building or nearby attractions, this service checks many boxes. It’s straightforward, well-priced considering the security and convenience, and perfect for travelers who want to enjoy their day without lugging around heavy or bulky bags. Just weigh the cost against your travel plans, and you’ll likely find it’s a small price to pay for the freedom it offers.
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- NYC: Operation Mincemeat on Broadway
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