If you’re looking for a way to unwind while soaking in New Zealand’s renowned geothermal activity, the Hell’s Gate Mud Bath & Spas offer a pretty compelling experience. As a travel enthusiast who’s seen quite a few spa spots around the world, I can tell you that this one has a lot going for it—like its scenic setting right in Rotorua’s geothermal zone and its combination of mud therapy with relaxing hot pools.
What we particularly like about this experience is the chance to genuinely feel the healing effects of mineral-rich mud and sulfur baths, all in a setting that really emphasizes Rotorua’s volcanic character. Plus, the reviews show it’s a popular choice—booked three times just today! But, it’s worth noting that the sulfur smell, which some find off-putting, is part of the package, and the experience does have a short duration for the mud bath itself.
If you’re sensitive to smells or short on time, this might not be the ideal long relaxing day, but if you’re after a unique, culturally rich, and health-focused stop-off, it’s worth considering. This tour suits travelers who want a quick yet high-quality geothermal experience, especially those eager to try something different from the usual hot springs.
Key Points

- Rejuvenating Mud Baths: The main draw is soaking in the therapeutic mineral mud, which many reviews say leaves skin feeling smooth and refreshed.
- Scenic Setting: Located in Rotorua’s active geothermal zone, the environment is dramatic and unlike any typical spa.
- Well-Maintained Facilities: Clean, organized, and staff are friendly—many reviews highlight the overall quality of the amenities.
- Good Value for Money: At around $55.85 per person, you get a comprehensive experience that includes mud baths and sulfur spas, with options to hire swimwear and towels.
- Short but Sweet: Expect about an hour in total, with roughly 20 minutes dedicated to the mud bath—some might wish for more time, but most find it enough for a taste of the experience.
- Not for Everyone: Pregnant women, those with heart issues, or serious medical conditions are advised to seek medical advice beforehand.
What Is the Hell’s Gate Mud Bath & Spas Experience?

This experience is centered around soaking in geothermal mud and sulfur spas at Hells Gate—Rotorua’s most active geothermal reserve. The key idea is that the mineral-rich mud, combined with the sulfur springs, provides both relaxation and potential health benefits. Many visitors say they leave feeling revitalized physically and spiritually, owing to the natural healing properties.
The experience involves applying mud to your skin, then rinsing in sulphur-rich pools. Afterwards, many opt for a dip in the waterfall pools or hot thermal baths to unwind further. The entire process is designed to be restorative, both for the skin and the mind.
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What You Can Expect During Your Visit
Your trip starts at 351 State Highway 30, where you’ll check in and rent towels or swimwear if you didn’t bring your own. The actual bathing takes place in the main geothermal reserve, where the facilities are kept clean and well-organized. Expect a brief 20-minute mud bath—a surprisingly fun experience that feels unusual but soothing.
Many reviewers mention the notable sulfur smell, which, while strong at first, tends to fade quickly after rinsing. Some even say they didn’t notice it much at all, especially if you don’t put your nose right to the skin. However, a few comments do mention the lingering scent for days afterward, and that’s something to consider if you’re sensitive or planning to wear jewelry, since sulfur can tarnish metals.
Once out of the mud, most guests enjoy a soak in the sulfur pools or waterfalls, which are warm and inviting. The facilities also offer showers and changing rooms—important for washing off the smell and mud. Many reviews speak to how clean and well-maintained everything is, which adds peace of mind.
The Itinerary: How Your Time Unfolds

The main attraction is the geothermal mud bath and sulfur spas. Your booking covers this core experience, with the option to enjoy additional pools or relax after. The experience wraps up back at the starting point, with most visitors feeling relaxed and refreshed.
While the tour doesn’t include food or drinks, some mention that the costs for swimwear and towels are reasonable—about 5 NZD to rent a swimsuit, which many find convenient. If you want a full day of relaxation, you might consider combining this with other Rotorua activities, but this experience itself is designed for a quick, restorative visit.
What Do Visitors Say?

Reviews are largely positive, with many describing it as “one in a lifetime experience” or “must do” during a Rotorua trip. Several comment on the friendly staff, who are helpful, and the well-maintained facilities. The scenic surroundings are frequently praised, especially when visiting on a cooler day, as the steam rising from the pools creates a mystical atmosphere.
Some reviews mention that the mud bath itself is short—about 20 minutes—so if you’re hoping for a lengthy soak, be prepared for that. Others appreciate the efficient organization, with many noting that the experience is straightforward and enjoyable even in rainy weather, thanks to the shelter provided.
A few less enthusiastic reviews touch on the sulfur smell lingering on the skin for days, which might be a minor inconvenience for some. But most agree it’s part of the authentic geothermal experience and worth it for the novelty and benefits.
Is It Worth the Price?

At $55.85 per person, the experience offers good value considering the quality of the facilities and the uniqueness of the activity. It’s not a full-day spa, but it provides enough time to enjoy the mud, hot pools, and the ambiance. Several reviews suggest that the experience is “well worth it” and even “one in a lifetime” for many visitors.
It’s especially appealing if you’re after something more than just a hot spring—here, the mud adds a therapeutic element that many find uniquely relaxing. The additional options to rent swimwear and towels make it flexible, and the clean facilities ensure you leave feeling comfortable.
Who Is This Tour Best For?

This experience is perfect for travelers wanting a quick, authentic geothermal adventure without the fuss of larger, more commercial spas. It’s suitable for those who enjoy natural treatments and are curious about the volcanic side of Rotorua. Family groups with children aged 2.5+ and beyond will find it manageable, but always check the medical advisories if you have health concerns.
If you’re looking for a calming retreat after busy sightseeing, or if you want a photo-worthy experience in a striking environment, Hell’s Gate fits the bill. However, if you’re highly sensitive to sulfur smells or expecting a long, luxurious spa day, you might want to set your expectations accordingly.
Final Thoughts

Hell’s Gate Mud Bath & Spas offers a distinctive taste of Rotorua’s geothermal magic. Its combination of therapeutic mud, scenic views, and friendly service makes it a solid choice for travelers seeking a memorable, health-focused experience. The short duration means it’s best suited for those happy to squeeze in a quick treat rather than a full spa day, but most find it satisfying and worth the trip.
Whether you’re after skin smoothing, a cultural experience, or simply a fun adventure, this site captures the essence of Rotorua’s volcanic personality. Just be prepared for the smell—it’s part of the adventure—and plan to enjoy the natural surroundings. If you’re in Rotorua and ready for something different, Hell’s Gate is a spot that’s likely to deliver a few lasting memories.
Hell’s Gate Mud Bath & Spas
“Relaxing to soak in the hot spring baths after the mud bath. Very busy, but it was during the last two weeks of December, so that was to be expecte…”
FAQ

Is the mud bath duration really only 20 minutes?
Yes, most reviews mention that the mud bath lasts about 20 minutes. It’s enough to cover yourself with mud and enjoy the soothing feeling, but if you’re hoping for a longer soak, you might find it a bit quick.
Can I rent swimwear and towels there?
Absolutely. On arrival, you can hire swimwear and towels for around 5 NZD, which many find convenient, especially if you didn’t bring your own.
Is the sulfur smell intense?
The sulfur smell is noticeable initially but tends to fade quickly after rinsing. Some reviews say it’s only detectable if you put your nose right to your skin, though a few mention it lingering for days.
Is this experience suitable for children?
Children aged 2.5 years and older can participate in the mud bath, and kids aged 6 months and above can enjoy the sulfur spa. Under 4s are free if accompanying a paying adult, making it a family-friendly activity for those with young kids.
What should I wear or bring?
Bring your own swimwear if you prefer, or rent it onsite. Towels can also be hired. Consider packing a change of clothes and possibly a plastic bag for your wet items. Most visitors recommend bringing old swimsuits to avoid staining your favorites.
Are there any health considerations?
Women who are pregnant, or travelers with serious medical conditions like heart problems, are advised to consult their doctor before using the baths. It’s designed to be relaxing, but caution is always wise.
How busy does it get?
It can get quite busy, especially during peak times like December. A few reviews mention it being crowded, so arriving early might give you a more relaxed experience.
How long does the whole visit take?
Expect around an hour from check-in to finish. The mud bath itself takes about 20 minutes, with additional time for rinsing, soaking, and changing.
Can I do this as a solo traveler?
Yes, most visitors find it easy to enjoy the experience solo. The facilities are well-organized, and the staff are friendly.
If you’re craving a mix of adventure, relaxation, and a dash of volcanic drama, Hell’s Gate Mud Bath & Spas in Rotorua might just be the spot to add to your itinerary. It’s a chance to experience a natural wonder in a setting that’s both fun and restorative.
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- The Hell’s Gate Experience
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- Lake Rotoiti Evening Kayak Tour including Hot Springs, Glowworm Caves and BBQ Dinner
- Wai Ariki Hot Springs and Spa Restorative Journey (2hrs)
- Thermal Path Tour
- Rotorua based Small Group Morning Tour Waimangu and Wai O Tapu
- Hell’s Gate Mud Bath & Spas
