Traveling from Naples Airport to the charming town of Sorrento? That’s a common route, and many travelers opt for a shuttle service to make the journey easier. We’ve looked into this Naples Airport shuttle offered by Napoli Official Tour to see if it’s worth your time—and your money. Whether you’re arriving solo or with a group, this transfer give you a straightforward way to start your Italian adventure.
What caught our eye? First, the affordable price point of just under $30 per person makes it a tempting option compared to other transportation modes. Second, the meet and greet service promises a personal touch, which can be a lifesaver after a long flight. But, like any service, it has its quirks and areas for improvement.
One thing to keep in mind: the reviews show mixed experiences, especially about the pick-up process and signage at the airport. So, if you’re someone who values a totally hassle-free start, it’s worth reading the fine print. This shuttle is best suited for travelers who want a budget-friendly, fixed-price transfer with some patience for minor logistical hiccups.
Naples Airport: 1-Way Shuttle to Sorrento
“I am so grateful I found this shuttle transfer, I was flying alone and it was my first time flying into Naples and needed to travel to sorrento to …”
Key Points
- Affordable pricing at around $29 per person makes this a budget-friendly choice.
- Direct shuttle service means fewer transfers and a more straightforward route to Sorrento.
- Meet and greet adds a personal touch, especially helpful for first-time visitors.
- Location details for pickup can be confusing, so paying attention to instructions is advised.
- Pick-up point outside the airport is a short walk but may not be clearly marked.
- Traveler experiences vary, with some praising the convenience and others noting difficulty in finding the bus.
- Timing is flexible, with hourly departures, but expect around an hour for the journey.
- Best for travelers who prioritize cost over absolute convenience and are comfortable navigating small logistical issues.
When you land at Naples Capodichino Airport, the process begins with a straightforward check-in. Upon arrival in the terminal, you’ll pick up your luggage and look for the assistance team waiting at the reception desk in the arrivals hall. This part is crucial—most reviews agree that the staff is friendly and helpful, providing clear directions and your tickets.
Once you present your reservation, you’ll receive your boarding details and instructions for the shuttle’s meeting point. The shuttle departs hourly, so even if you arrive a bit later, you’ll have options. The entire process from exit to bus is designed to be smooth, but a couple of reviews mention that finding the pickup point can be tricky. It’s located just outside the airport, about a 5-minute walk along the main road, but no clear signage inside the airport might make this a little confusing, especially after a long flight.
This shuttle’s main selling point is its direct route to the Sorrento Peninsula, covering popular destinations like:
- Pompeii
- Castellammare
- Vico Equense
- Meta di Sorrento
- Piano di Sorrento
- Sant’Agnello
- Sorrento train station
The route is designed to be convenient—no unnecessary detours—and the hour-long journey is generally quick, depending on traffic. Travelers who have used this service have praised the bus ride itself, calling it “incredible” and noting the fantastic views along the coast, especially on the right side of the bus when heading towards Sorrento.
The ride offers scenic glimpses of Italy’s coastal landscape, which is a definite highlight. However, some reviews mention that the bus is parked behind a wall or in an area that’s hard to spot, so arriving prepared to ask around or watch for signage can save you some stress.
The reviews show a split in experiences here. Many travelers find the check-in process easy and the staff friendly, noting that the staff is knowledgeable and makes an effort to assist, even when flights are delayed. One reviewer said, “Very easy to redeem your voucher at the airport,” which is reassuring for first-timers.
On the other hand, several reviews mention that the pickup location is not clearly marked and is a bit of a walk from the baggage claim. For example, one said, “They indicated it was just a short distance outside of baggage claim. It was actually quite a long ways,” which can be stressful after a long flight, especially if you’re unfamiliar with the airport layout. Some also found the instructions lacking clarity, indicating that they had to ask around to find the bus area.
Planning more time in Naples? We've covered other experiences worth considering.
Tips for a smoother experience:
- Keep your reservation confirmation handy and follow the instructions carefully.
- Be prepared to walk outside the terminal for a few minutes.
- Watch for signs or ask staff if you’re unsure where the bus is parked.
Once you locate the shuttle, boarding is generally smooth. Most reviewers comment on the cleanliness of the bus and the courteousness of the driver. A few mention delays—especially if flights are delayed—but the company’s follow-up texts and flexibility help mitigate this inconvenience.
One traveler shared, “We arrived earlier than expected, and the customer service officer organized for us to go on the earlier shuttle,” which highlights that staff are willing to accommodate changes. Others, however, noted that the driver was not overly friendly and that they had to load their own suitcases, which might be a consideration for travelers with heavy or multiple bags.
Comfort and safety
The buses are described as well-maintained and safe, and most passengers felt comfortable throughout the ride. The coast views make the journey enjoyable, and the bus ride itself is a highlight for many.
At $28.94 per person, this shuttle offers a budget-friendly alternative to private transfers or taxis. Several reviews suggest that booking directly with the bus company (Curreri) might be cheaper—nearly half the price—if you opt to purchase tickets on the spot or directly through the bus service. This is good to keep in mind if you’re comfortable with a slightly more DIY approach.
The value here is in the convenience of a fixed price and scheduled departure, combined with the scenic ride along Italy’s coast. For travelers on a budget, this shuttle is a practical way to avoid the unpredictability and higher costs of taxi or private transfers.
While the service is generally reliable, some travelers found the signage and pick-up instructions frustratingly vague. This can make the start of your journey a bit stressful if you’re unfamiliar with the airport layout or arriving late. Also, the walk outside the terminal may be longer than expected, especially for those with luggage or mobility issues.
Some reviews reflect a slight disappointment over the lack of signage and the need to ask for directions, so if you’re someone who prefers a completely hassle-free start, it’s worth considering these factors.
This shuttle is ideal for budget-conscious travelers who don’t mind a little extra walking or asking questions. It suits those arriving at Naples Airport who want a reliable, scheduled transfer without the hefty price tag of private services. If you’re traveling light and are comfortable with minor logistical challenges, this service offers a straightforward way to reach Sorrento.
However, if you prefer a more seamless experience with minimal hassle, especially after a long flight, you might consider booking directly with the bus company or exploring private transfer options.
This Naples to Sorrento shuttle service offers a decent balance of cost-effectiveness and scenic value. It’s not the most luxurious or fuss-free transfer out there, but for those who want to keep expenses down and enjoy the coast views, it’s a practical option. The friendly staff and direct route make it a solid choice, provided you’re prepared for a few logistical quirks—like finding the pickup point and managing luggage.
It’s a good fit for travelers who are flexible and self-sufficient, want to save money, and appreciate the opportunity to see some of Italy’s stunning coastline along the way. If you’re okay with a little walking and asking questions, this shuttle can get your Italian trip off to a smooth start.
How do I find the pickup location at Naples Airport?
The shuttle pickup point is just outside the airport terminal, about a 5-minute walk along the main road. Keep an eye out for signs or ask staff if you’re unsure. The instructions can be a bit unclear, so staying alert and asking around helps.
Is this shuttle suitable if I arrive late at the airport?
Yes, the shuttle departs hourly, so you have some flexibility if your flight is delayed. Just make sure to check with the staff or your booking confirmation for updated departure times.
Can I book tickets directly with the bus company?
Yes, reviews mention that booking directly with the bus company Curreri might be cheaper—almost half the price—if you purchase tickets on the bus or in advance through the bus company.
How long does the journey take?
The ride typically lasts about an hour, depending on traffic. The scenic coastal views are a nice bonus during the trip.
What destinations does this shuttle service cover?
Stops include Pompeii, Castellammare, Vico Equense, Meta di Sorrento, Piano di Sorrento, Sant’Agnello, and the Sorrento train station.
Is the bus comfortable and safe?
Most travelers report the bus as clean and well-maintained, with courteous drivers. The coast views make the ride enjoyable.
What should I do if I’m delayed or have trouble on the day?
You can contact the tour provider at +39 3401136619 or email [email protected]. Staff seem helpful and willing to accommodate delays or issues.
Is this shuttle family-friendly?
While not specifically marketed as family or children’s transport, the service’s simplicity and fixed schedule could work well for small groups or families with manageable luggage.
This shuttle from Naples to Sorrento offers a practical, budget-friendly way to kick off your Italian trip. Just be prepared for a few logistical nuances, and you’ll be set for a scenic journey along Italy’s stunning coast.
More Tour Reviews in Naples
More Naples experiences we've covered
- Naples City Walking Tour Exploring Naples with a Native Guide
- From Naples: Wine Tasting Tour on Vesuvius Slopes with Lunch
- Discover the Rione Sanità with Insolitaguida
- Tour Pompeii excavations archaeological park
- Transfer Naples to Salerno
- Naples: Fried Dishes Cooking Class
- First dive test + photo and video service with operator
- Seaside Naples Food Tour with Marina Promenade & Visit of Castel dell’Ovo
- Naples: Pasta Cooking Class with Tiramisù and a Drink
- Naples Urban Culture Tour: Street Art, Wine and Culinary Tasting
- Naples: Ischia & Procida Boat Tour with Lunch
- Elena Ferrante Tour (My Brilliant Friend)

