Getting from Cancun to Holbox? Here’s what you need to know about the Cancun Downtown to Chiquila Shuttle
If you’re planning a trip to Holbox Island from Cancun, one of your key decisions will be how to get to the ferry port in Chiquila. The shuttle offered by Holtours SA de CV promises a straightforward, affordable way to hop from Cancun’s downtown area directly to the ferry dock. We’ve looked into the details, reviews, and logistics of this transfer to help you figure out if it’s the right choice for your trip.
What really draws us to this shuttle is its direct route and cost-effectiveness. For around $25.60 per person, you’re getting a shared, air-conditioned ride that eliminates the hassle of public transit or the expense of private taxis. Plus, the fact that you can choose from multiple daily departures makes it flexible enough to fit most travel plans. On the flip side, it’s worth noting that the experience isn’t without minor inconveniences, like potentially dropping off other passengers at different locations or the limited window for cancellation.
This shuttle is best suited for travelers who value convenience and budget over a bit of unpredictability. If you’re arriving in Cancun and want to make it to Holbox with minimal fuss, this service could be just what you need. However, if you’re looking for a more private, door-to-door experience or traveling with large groups, you might want to consider other options.
Key Points

- Direct route to Chiquila saves time and stress on your travel day.
- Multiple daily departures give flexibility for different schedules.
- Shared van transport helps keep costs down and reduces environmental impact.
- Comfortable, climate-controlled vehicles make the trip more pleasant, especially in hot weather.
- Prebooking guarantees a spot and avoids the unpredictability of public transit.
- Drop-off near ferry docks streamlines your journey to Holbox.
A Closer Look at the Cancun Downtown to Chiquila Shuttle

When you’re traveling from Cancun to Holbox, the last thing you want is to deal with confusing public transportation or spend a fortune on private transfers. This shuttle service offers a simple, pre-booked solution that covers your transportation from Cancun’s downtown area straight to the port of Chiquila. With four departure times—8:30, 12:20, 14:30, and 18:20—you can find a slot that fits your schedule, whether you’re arriving in the morning or heading out in the evening.
Planning more time in Cancun? We've covered other experiences worth considering.
How It Works
The pickup point is located at Holbox Tours Transfers on Avenida José López Portillo, right across from the ADO bus station. It’s a convenient spot if you’re already exploring Cancun or staying nearby. The journey takes approximately 2 hours and 30 minutes, giving you enough time to relax and enjoy the scenery before reaching Chiquila.
Once aboard, you’ll be in a climate-controlled van, which is a big plus given the often hot weather in Cancun. The vehicle is shared, with a maximum of 19 travelers, so it’s not a private transfer, but it keeps costs affordable. The shuttle then drops you off close to the ferry dock, so you’re only a short walk away from catching your boat over to Holbox.
Price and Value
At just around $25.60 per person, this shuttle is a budget-friendly way to get to the ferry port, especially compared to private transfers or taxis, which can be quite expensive. The reviews indicate that many travelers find it a fast, efficient, and cheap option. One review notes, “Good transportation, responded to messages in advance. Dropped 2 mins from the ferry. Air-coned shuttle and picked up on time.” This suggests that punctuality and comfort are generally reliable.
What Travelers Say
The reviews are mostly positive but honest about the small quirks. One traveler, Ingrid, pointed out that “the van dropped off others at different locations along the way but the service was also fast and cheap.” That means some passengers might get a slightly longer ride, but overall it’s still an efficient way to travel.
Catherine mentioned, “Responded to messages in advance. Dropped 2 mins from the ferry. Air-conditioned shuttle and picked up on time,” highlighting the importance of good communication and punctuality.
Considerations
While the service is generally smooth, it’s worth noting that no pets are allowed, and cancellations within 24 hours are not refundable. If you’re a light sleeper or prefer a door-to-door experience, you might find the shared nature a bit less private than other options. However, for most travelers, the balance of cost, convenience, and comfort makes this shuttle a solid choice.
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How it Compares
Other experiences and transport options—like private taxis or different tour packages—may offer more privacy or tailored timings, but at a higher price point. This shuttle’s appeal is in its simplicity and affordability, making it particularly attractive for backpackers or budget travelers.
Who Should Consider This Shuttle?
This service is ideal for those who:
- Want a reliable, scheduled transfer without the hassle of hailing a taxi or navigating public transit.
- Appreciate climate-controlled vehicles for comfort.
- Are okay with shared transportation and possible multiple drop-offs.
- Are traveling on a budget but still want comfort and punctuality.
- Need flexible departure times to match their flight or arrival schedule.
If you’re a solo traveler, a couple, or even a small group, this option scales well. However, if you’re traveling with larger groups or prefer private service, it may be worth considering other options.
Final Thoughts

If you’re headed from Cancun to Holbox and want an easy way to get to the ferry port without breaking the bank, the Cancun Downtown to Chiquila Shuttle is worth considering. It offers a comfortable, budget-friendly ride with decent reviews on punctuality and service. It’s not a private experience, but for most, that trade-off is acceptable given the savings.
That said, keep in mind the cancellation policy—cancel at least 24 hours in advance if your plans change—and remember that no pets are allowed. If you’re a traveler who values straightforward, pre-booked transportation and doesn’t mind sharing the ride, this shuttle could be a real time-saver.
Overall, it’s a practical option that balances comfort, cost, and convenience, perfect for those who want to start their Holbox adventure smoothly without fuss.
Cancun Downtown to Chiquila Shuttle
“The Van dropped off others at different locations along the way but the service was also fast and cheap.”
FAQs
Is the shuttle suitable for early morning arrivals?
Yes, with departure times starting at 8:30 AM, you can plan to get to the ferry dock early enough for most morning ferries, depending on your schedule.
Can I cancel this shuttle?
Yes, you can cancel free of charge up to 24 hours before the scheduled departure. Cancellations made less than 24 hours prior aren’t refunded.
Where do I meet the shuttle in Cancun?
The pickup point is at Holbox Tours Transfers on Avenida José López Portillo, right across from the ADO bus station.
Is the vehicle air-conditioned?
Absolutely. Travelers have appreciated the air-conditioned shuttle, especially in the heat.
Does this service pick me up directly from my hotel?
No, the pickup is at the designated meeting point in Cancun’s downtown area, making it suitable if you’re nearby or planning to meet there.
How long does the journey take?
The trip takes approximately 2 hours and 30 minutes, though this can vary slightly depending on traffic and stops.
Are there any restrictions on luggage?
The provided info doesn’t specify luggage limits, but typically, small bags are fine. If you have large luggage, it’s best to check directly with the provider.
Is this a good option for families or children?
While the info doesn’t specify, the shared, climate-controlled van is usually suitable for most travelers. Just keep in mind the group size and potential stops if traveling with children.
If you’re planning your trip to Holbox, this shuttle is a solid, budget-friendly choice that simplifies your journey. Just book early, be ready at the meeting point, and enjoy a stress-free start to your island adventure.
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