If you’re planning a trip from Holbox to Cancun and looking for an affordable, straightforward way to get there, the Chiquila Cancun Downtown Shuttle might be worth considering. This shared transportation service is designed for travelers who want a hassle-free transfer without the hefty price tag of private options. With roughly 2.5 hours of travel time and multiple departures daily, it’s a convenient choice—especially if you’re staying outside the Cancun Hotel Zone.
What we like about this shuttle is its affordable price point—around $27 per person—and the fact that it departs right next to the port of Chiquila, making it easy to catch with minimal fuss. Plus, the ride drops you off smack in the heart of Cancun’s downtown, which is perfect if your accommodations or activities are there rather than in the Hotel Zone. That said, it’s not perfect; some reviews mention issues like delays and cleanliness, so it pays to be prepared. Still, if you’re after a simple, budget-friendly way to get across the region, this shuttle can fit the bill nicely.
This option works best for budget-conscious travelers, those with flexible schedules, or anyone staying outside the typical tourist areas who want to avoid expensive private transfers. Let’s go through what you can expect, the ride’s pros and cons, and some insider tips to make your experience smoother.
Key Points

- Affordable Transportation: At around $27, it provides a budget-friendly alternative to private transfers.
- Flexible Schedule: Four daily departures suit different travel plans, with plenty of options.
- Easy to Find: Departure point is conveniently located next to the port of Chiquila, close to the police office.
- Drop-off in Downtown Cancun: Arrives at Soriana Super Parking lot, central for many accommodations.
- Limited Privacy: As a shared shuttle, it can be crowded and less private than private transfers.
- Mixed Reviews: Generally good value but some travelers experience delays or cleanliness issues.
What You Can Expect from the Shuttle Experience
The Chiquila Cancun Downtown Shuttle is straightforward in its offering. It departs four times a day—at 9:00, 11:30, 15:00, and 18:00—giving you decent flexibility to match your ferry schedule from Holbox. Remember, since the ferry from Holbox arrives around an hour before your bus, plan to be at the port in Chiquila about 10 minutes before your scheduled departure. That way, you avoid missing the shuttle due to last-minute rushes or delays.
The shuttle picks up right next to the police office in Chiquila, which is easy to find, and the ride ends at the Soriana Super Parking Lot in downtown Cancun. This location is quite central and convenient for many travelers who might be staying outside the Hotel Zone or want quick access to local transport or attractions.
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The Vehicle and Comfort
You’ll be riding in an air-conditioned vehicle, which is a definite plus in the Mexican humidity. The size of the group is limited to about 10 travelers, making it manageable but not overly crowded. Keep in mind, this is a shared service, so the experience can vary. Some reviews describe the ride as safe and smooth, while others mention stops for additional passengers or calls made by the driver.
Real Traveler Insights
One traveler shared that the shuttle was an “extremely safe” option and a “great value” for the trip back from Holbox, highlighting its affordability and safety. Conversely, a different review recounts a driver no-show, which can be frustrating, especially if you’re relying on this service to stay on schedule. Another traveler criticized the ride, noting that the vehicle was packed and dirty, and that the service was sold to another company without clear communication.
This inconsistency is worth considering. Since it’s a shared service, delays and vehicle conditions depend on the day and the operator. Be prepared for possible variability, and always arrive a little early.
The Itinerary and Travel Experience

The itinerary is simple: depart from Chiquila, where the ferry from Holbox lands, and arrive in downtown Cancun. There are no stops along the way, and the journey is primarily a straight shot, which means fewer surprises but also less opportunity for sightseeing en route.
While the ride duration is approximately 2.5 hours, keep in mind that delays can happen—whether due to traffic, driver stops, or other passengers. Some travelers report that drivers might stop to pick up or drop off other people, which can extend travel times.
The ride’s main value lies in its convenience—you don’t need to navigate public transport or book expensive private transfers. It’s a straightforward solution if you want to get from port to city without fuss.
Who Should Consider This Shuttle?

This service is best suited for budget travelers or those in a hurry who want a quick, affordable connection between Chiquila and Cancun downtown. It’s also a good choice if you’re staying outside the Hotel Zone and need a reliable way to reach central Cancun. However, if you prefer a more private, comfortable experience or are traveling with a lot of luggage, you might want to explore private transfer options.
Travelers who value punctuality and comfort should be aware that occasional reviews mention delays and vehicle cleanliness issues. If you’re highly sensitive to these factors, booking ahead with a private service might be worth the extra cost.
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Final Thoughts: Is the Chiquila Cancun Downtown Shuttle Right for You?

For those traveling on a budget, this shuttle offers a practical, no-fuss way to connect Chiquila and Cancun. The price point is attractive, especially considering the convenience of multiple daily departures and a central drop-off point. It’s a solid choice for travelers who prioritize simplicity and affordability over luxury and privacy.
That said, there’s a bit of a gamble involved—reviews indicate that experiences can vary. If you’re okay with potential delays, limited space, and some variability in vehicle condition, you’ll find this shuttle to be a reasonable option. If your schedule is tight or you’re looking for a more comfortable, private ride, investing in a private transfer might be preferable.
This service is a helpful tool for many travelers, especially those who want to avoid the high costs of private rides while still getting a decent, safe journey across the region.
Chiquila Cancun Downtown Shuttle
“This was a great way to travel back to Cancun from our amazing time on Holbox. It was a great value and extremely safe.”
Frequently Asked Questions
How often does the shuttle depart from Chiquila?
It departs four times daily, at 9:00, 11:30, 15:00, and 18:00, giving you decent flexibility to match your ferry schedule.
Where in Chiquila does the shuttle pick up?
The departure point is next to the police office in Chiquila, which is easy to locate.
Where does the shuttle drop off in Cancun?
It arrives at the Soriana Super Parking Lot in downtown Cancun, centrally located for many accommodations and attractions.
How long does the journey take?
The expected duration is approximately 2 hours and 30 minutes, but delays can occur, especially if the vehicle stops for other passengers.
Is this a private or shared service?
It’s a shared shuttle, typically accommodating up to 10 travelers, which means it can be more economical but less private.
Are pets allowed on this shuttle?
Pets are not permitted according to the provided information.
What happens if I cancel?
This experience is non-refundable and cannot be changed, so plan your schedule accordingly.
Is the shuttle suitable for travelers with lots of luggage?
While the vehicle is air-conditioned and comfortable, space may be limited for large amounts of luggage. It’s best to travel light or check with the provider for specific luggage policies.
If you’re looking for a budget-friendly, practical transfer option that gets you from Chiquila to central Cancun without fuss, the Chiquila Cancun Downtown Shuttle can serve you well. Just keep an eye on the schedule, be prepared for potential delays, and you’ll likely find it a helpful part of your travel toolkit.
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