London: North Pole Express Tour with Santa & Festive Fun

Discover the charm of London's festive season with the North Pole Express. Enjoy Santa, storytelling, and views from open-top buses—perfect for holiday cheer.

London: North Pole Express Tour with Santa & Festive Fun — An Honest Look

If you’re dreaming of a Christmas experience that captures the magic of the holiday season right in London’s bustling city streets, the North Pole Express promises just that. This holiday-themed tour offers a cheerful ride filled with Santa, storytelling, and festive cheer, all wrapped in a 70-minute package that’s suitable for families and anyone eager to soak up London’s holiday glow.

What makes this experience appealing? First, the chance to meet Santa onboard and get a special gift is undeniably a highlight. Second, the lively carol sing-alongs and storytelling really bring out the holiday spirit. But, as with many seasonal attractions, there’s a flip side — some find the overall experience less magical than expected, especially when the weather doesn’t cooperate or if the organization falls short.

This tour is best suited for those who truly want a festive outing, enjoy outdoor views, and don’t mind bundling up. If you’re after a cozy, family-friendly Christmas adventure or simply want to see London’s holiday lights from an open-top bus, this could be a memorable addition to your holiday plans. Just keep in mind the mixed reviews and plan accordingly.

Key Points

  • Festive Atmosphere: Bright décor, cheerful hosts, and holiday music create an inviting Christmas vibe.
  • Santa and Gifts: Kids especially love meeting Santa and receiving a small present.
  • Open-Top Views: Admire London’s iconic landmarks illuminated for the holidays from the open-air deck.
  • Interactive Fun: Storytelling, sing-alongs, elves, and a conductor make the ride lively.
  • Weather Considerations: The tour operates in all weather, so dress warmly and bring waterproofs if needed.
  • Mixed Experience: While many enjoy the holiday spirit, some reviews point to organizational issues and weather drawbacks.
You can check availability for your dates here:

What You Can Expect From the Tour

Starting at the meeting point near Victoria Coach Station, the experience kicks off with cheerful staff welcoming you into a festively decorated environment. The journey itself lasts around 70 minutes, making it a manageable holiday outing whether you’re with family or friends.

Upon boarding, you’ll notice the open-top bus, which offers a unique perspective of London’s holiday lights. However, keep in mind that the upper deck isn’t wheelchair accessible, so if accessibility is a concern, plan accordingly. The tour is designed to be lively and interactive, with live storytelling and sing-alongs that really draw everyone into the festive mood.

Children will love the chance to meet Santa, share wishes, and participate in activities with elves and a conductor. Adults can relax and enjoy the dazzling views of landmarks like Buckingham Palace, the Houses of Parliament, and the London Eye, all lit up for Christmas. To add to the cozy factor, the tour provides blankets, hats, cookies, and hot chocolate — simple touches that make the experience more comfortable and festive.

What’s especially nice about this ride is the combination of sights and sounds. As you listen to holiday stories and carols, you’ll get a fresh perspective of the city, beautifully decorated and glowing at night. However, some reviews suggest the experience can be inconsistent, with a few travelers commenting on the organization or the quality of the costumes and decorations.

The Good, the Bad, and the Not-So-Good

The Good:
Many travelers appreciate the lively and interactive nature of the tour. The storytelling and sing-alongs help everyone feel engaged, and the chance to meet Santa is charming. The open-top bus offers fantastic views of London’s holiday lights, which is a real treat if the weather is clear and cold. The inclusion of small extras like blankets and hot chocolate adds a thoughtful touch, helping you stay cozy during the ride.

The Downsides:
Some reviews highlight pickier points — difficulty locating the meeting point, with no clear signage or festive staff guiding the way, can cause initial stress. One reviewer from Germany described the experience as disappointing, mentioning poorly fitting costumes and a lack of authentic holiday magic, which was a letdown. Also, the open top deck, while scenic, can be very cold, especially if the weather turns in November or December. A traveler from the US commented that the top was “too cold to be on,” which is worth considering if you’re sensitive to the chill.

Organizational issues also seem to crop up. For example, not everyone received the same level of interaction, and some found the decorations and entertainment underwhelming. The cost — approximately £187 — might seem steep for what some perceive as a basic sightseeing bus with holiday themes. That said, the value depends on your expectations; if you love holiday festivities and are traveling with kids, the Santa meet-and-greet and festive atmosphere can make it worthwhile.

The Itinerary in Detail

The tour generally begins at the designated meeting point near Victoria Coach Station. From there, you board your open-top bus, which is decorated festively. As the vehicle pulls away, the lively narration and holiday music start — you’ll hear stories and carols that set a joyful tone for the ride.

Most of the route takes you through London’s iconic landmarks, which are especially stunning when lit up at night. Expect to see major sights like Buckingham Palace and the Houses of Parliament, bathed in holiday lighting. If the weather is clear, you’ll love the views from the open deck, feeling the crisp winter air while taking in London’s festive glow.

Throughout the journey, children and adults alike get to meet Santa himself. The experience usually involves sharing wishes, receiving a small gift, and participating in holiday activities with elves and the conductor. The storytelling and singing sessions are lively, making it more than just a sightseeing tour — it’s a celebration.

After about 70 minutes, the ride concludes back at the starting point. The overall flow is designed to maximize holiday cheer within a short window, making it accessible for most schedules. But be prepared for the weather; a chilly open-air deck demands warm clothing and perhaps a little patience if it’s particularly cold or rainy.

Does It Justify the Price?

At around £187, this experience isn’t cheap, especially considering the mixed reviews. The value hinges on what you’re expecting — if your goal is a magical, professionally organized Santa experience with top-notch decorations, you might find this a bit underwhelming. However, if you’re after a fun, lively, and scenic way to enjoy London’s Christmas lights with your family, it can be a charming outing.

Many travelers have expressed enjoyment, citing the joy of seeing London illuminated and the fun interactions with Santa and elves. But some believe the cost is too high for what is essentially a short sightseeing tour with a few holiday-themed extras and a Santa meet-and-greet.

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Final Thoughts: Who Is This Tour Best For?

This tour is perfect for families with young children who want a festive, interactive experience without venturing far from the city center. If you love holiday lights and enjoy seeing London from a different perspective, the open-top bus offers a unique vantage point. It’s also suitable for those who want to combine sightseeing with holiday cheer in a relatively short time frame.

However, if you’re sensitive to weather or expect a highly polished, organizationally flawless event, you might find this experience a bit patchy. It’s a good choice if you’re flexible, prepared for the cold, and appreciate a cheerful, community-style holiday outing. For Christmas purists dreaming of perfectly themed decorations and seamless logistics, it may fall a little short.

FAQs

London: North Pole Express Tour with Santa & Festive Fun - FAQs

Is the tour suitable for children?
Yes, children tend to enjoy the meet-and-greet with Santa, participate in storytelling, and sing carols. Kids usually love the festive atmosphere and the chance to meet Santa in person.

Can I participate if I am in a wheelchair?
The tour is wheelchair accessible on the lower deck, but please note that the upper open-top deck isn’t wheelchair accessible. Arranging assistance ahead of time is recommended.

What should I wear?
Dress warmly, especially since a significant part of the ride is on the open top. Bring waterproofs or ponchos if rain is forecast, and consider layering for comfort.

What are the meeting details?
You meet at Bay 3, Bulleid Way, near Victoria Coach Station. Look for staff in festive attire and signage. Arriving at least 15 minutes early is advised.

What if the weather is bad?
The tour runs in all weather, so be prepared for rain or cold. The operator provides ponchos if needed, but overall, dressing warmly is your best bet.

What’s included in the experience?
Besides the scenic ride and storytelling, you’ll receive small extras like a blanket, hat, cookie, and hot chocolate. The main highlight is the chance to meet Santa and enjoy London’s holiday lights.

In the end, the London North Pole Express with Santa offers a lively, festive way to see the city’s Christmas lights and spread holiday cheer. While it has its flaws — organizational hiccups and weather considerations — it can be a delightful outing for families and those looking to add some seasonal sparkle to their London visit. Just go prepared, keep expectations realistic, and enjoy the merry sights and sounds of Christmas in the capital.

You can check availability for your dates here: