If you’re planning a trip to Mexico and want a seamless way to get from Cancun to Playa del Carmen, this private transfer service really caught our eye. While we haven’t taken this exact ride ourselves, the reviews and details make it clear this is a solid choice for most travelers. It’s all about avoiding the hassle of waiting around, dealing with crowded shuttles, or navigating taxis on your own — especially if you’re traveling with luggage or in a group.
What really appeals to us about this service is the promise of comfort and security with door-to-door convenience, plus the modern, spacious vehicles. The honest, transparent pricing—$116.43 for up to 5 people round-trip—also makes it easier to budget without surprises. And the fact that it’s a private experience means no sharing space with strangers, which is a big plus for many. That said, it’s worth noting that extra stops or specific cargo might cost extra, so planning ahead is key. If you’re after a reliable, no-fuss way to start or end your stay, this could be just what you need.
This service is well-suited for travelers who value privacy, comfort, and efficiency. Whether you’re a family, a group of friends, or even a business traveler, the professional, friendly drivers and modern vehicles could genuinely make your journey smoother. But keep in mind, if you’re expecting a spontaneous or flexible stop, the additional charges might impact your plans.
Key Points

- Door-to-door service simplifies your travel logistics
- Private, modern vehicles ensure comfort and privacy
- Transparent pricing with options for discounts on round trips
- Professional drivers offer personalized, friendly assistance
- Waiting times are managed carefully to avoid delays
- Additional stops are available but incur extra costs
What to Expect from This Transfer Service

From the moment you land at Cancun International Airport, this transfer service emphasizes smooth, stress-free travel. Once your reservation is confirmed, their team will reach out to clarify the meeting points and how to identify your driver, which cuts down on airport confusion. You’ll find your driver waiting in designated areas, holding a visible sign with the TransferIn logo and your name, making it straightforward to spot.
Upon arrival at the airport, the process is designed to be efficient. After customs and luggage collection, you’ll head to the specified meeting points — for example, the “Welcome Bar” in Terminal 2 and 4, or “Margaritaville Bar” in Terminal 3. The driver will verify your reservation with a quick show of your voucher and ID, helping you feel secure. As a nice touch, they offer cold water and refreshing towels—a small but appreciated gesture after a flight.
When you reach your hotel in Playa del Carmen, the driver will assist with your luggage and double-check that you haven’t left anything behind. This personalized attention is often noted in reviews, and many travelers appreciate the friendly, attentive service. If you need help or want to change your reservation, a simple call to their dedicated number will do the trick.
Prefer personalized experiences? Here are other private options we've covered in Cancun
How the Return Trip Works

Planning your return? The service operates with a clear pickup protocol. The vehicle will arrive about 10 minutes before your scheduled pickup time, usually in the hotel lobby or designated pickup point. They ask that you specify your hotel when booking, whether in Cancun, the Hotel Zone, or Downtown. You’ll need to show your reservation voucher and ID again before boarding, ensuring a smooth ride back to the airport.
Waiting times are capped at about 10 extra minutes, giving you some flexibility but encouraging punctuality. They also recommend being ready in advance, especially during busy times, to avoid unnecessary delays—something many travelers find reassuring.
Vehicle Features and Inclusions

The vehicles are air-conditioned, spacious, and modern, making the journey comfortable in the Mexican heat. As part of the package, travelers get bottled water and refreshing wipes, which elevate the experience from just functional to genuinely pleasant. These little touches, combined with the professionalism of the drivers, are often mentioned in reviews, emphasizing the quality and care in service.
The price covers your private transportation and all these comforts, but be aware that extra baggage or specialized cargo might incur additional fees. Stops for shopping or other personal errands are also available but come with extra charges, so it’s best to plan accordingly.
How Does It Compare to Other Options?

Compared to shared shuttles or taxis, this private transfer offers more privacy and control over timing and stops. Many travelers noted in reviews how reliable and punctual the service was, with drivers always attentive to their needs. The cost, around $116 for a round-trip for up to five people, is reasonable considering the level of comfort and convenience provided.
Some reviews highlight the professionalism of the drivers, such as Rodrigo, who was described as friendly and accommodating. The facilities are often praised for being comfortable, and the service’s overall reliability is a big selling point. It’s a good choice if you’re looking for peace of mind from the moment you land until you’re comfortably in your hotel.
The Value of a Private Transfer

When we break down the price, for roughly $116, you’re getting a private vehicle for up to five people—that’s quite competitive, especially considering the convenience. It’s especially valuable if you’re arriving late at night, traveling with luggage, or simply want to avoid the unpredictability of taxis or shared shuttles. The included amenities like bottled water and wipes also add to the perceived value, making your travel experience more enjoyable from the start.
Of course, extra stops or special cargo will cost more, but for a straightforward transfer between airports and hotels, it’s a fair deal. Considering how stressful airport arrivals can be, paying a bit more for a reliable, door-to-door service often ends up being worth it.
While in Cancun, here are other experiences we've covered
- Private Transfer from Cancun Airport to Chiquila
- Private Transfer (One Way) Cancun And Hotel Zone (1-8 Passengers)
- Cancun Airport Transfer to Ferry Puerto Juarez Cancun Roundtrip
- Cancun Airport to Playa del Carmen One-Way Private Transfer
- Cancun Airport Hotel Private Transfer by Minivan
- Cancun Airport CUN Arrival or Departure Transfer
Who Will Benefit Most?

This transfer is perfect for those who value a stress-free, private experience. If you’re traveling with family, friends, or colleagues and want to start your trip on a relaxed note, this service fits well. It also appeals to travelers who appreciate professional service, modern vehicles, and clear pricing.
However, if you prefer spontaneous stops or are on a tight budget without extra baggage, you might want to weigh the additional costs for stops or special cargo. Still, for most people looking for reliability and comfort after a long journey, this transfer ticks the boxes.
Final Thoughts
For anyone arriving in Cancun and heading to Playa del Carmen, this private transfer offers a dependable, comfortable way to kick off your vacation. The combination of professional drivers, modern vehicles, and personalized service makes it stand out among airport transfer options. While it’s not the cheapest, the peace of mind and convenience it provides are often worth the extra few dollars.
The positive reviews speak volumes about the consistency of the service, especially the attentive drivers and the straightforward booking process. If you want to avoid the hassle of taxis or crowded shuttles, and value a private, smooth experience, this transfer is definitely worth considering. Perfect for travelers who prioritize comfort, reliability, and a bit of extra care right from the start.
Private transfer Apto Cancun-Playa del Carmen | Viaje Redondo
“Great, it was simply easy, nice, and fun. Rodrigo was very professional but also friendly and accommodating, making our trip so enjoyable. Thank you”
FAQ
How do I know where to meet my driver at the airport?
Once you book, the company contacts you to confirm meeting points specific to your terminal. Drivers wait with a visible sign bearing the TransferIn logo and your name, so it’s straightforward to find them.
What if my flight is delayed?
The service is quite attentive to timing, with waiting times capped at 10 minutes after the scheduled pickup. If your flight is delayed, just give them a call using the number provided, and they will adjust accordingly.
What’s included in the price?
Your fare includes private transportation, an air-conditioned vehicle, bottled water, and refreshing wipes. It’s a package designed for comfort and convenience.
Can I book a round-trip?
Yes, round-trip discounts are available, and booking both legs together simplifies your travel. The total round-trip price is typically around $116.43 for up to five people.
Are there extra charges I should be aware of?
Extra fees apply for additional stops, shopping stops (about $35), or specialized cargo. It’s best to plan ahead and communicate your needs during booking.
Is this service suitable for families or groups?
Absolutely. It’s designed for groups up to five people, making it a reliable choice for families, friends, or small groups traveling together.
If you’re looking for a seamless, private way to transfer between Cancun and Playa del Carmen, this service seems to deliver on its promises. Practical, professional, and reasonably priced—what’s not to like?
More Private Drivers in Cancun
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