A Practical Look at the Private R/T Transfer from Cancun to Isla Mujeres with Ferry Tickets
If you’re planning a trip to Cancun and considering taking a ferry to Isla Mujeres, you might have come across this private transfer service offered by BD Experience. It promises a smooth, secure way to get you from your hotel or the airport directly to the ferry dock with the added convenience of ferry tickets included. I’ve taken a close look at what this service offers and what you should keep in mind before booking.
What we really appreciate about this tour is its focus on comfort and efficiency. Having a private ride with WiFi and air conditioning sounds simply ideal after a long flight or busy day. Plus, the inclusion of ferry tickets in the package means you won’t need to scramble for tickets or wait in line—something that can be a real headache in peak times. On the flip side, a potential concern is the review of a customer who was left stranded—a reminder that reliability is everything in transport services.
This experience could suit travelers who prioritize convenience and a stress-free start or end to their time in Cancun. If you’re traveling with a group or family and want to avoid the hassle of multiple bookings, this package might be a good fit. However, if you’re looking for the most budget-friendly option or are flexible with your timings, there may be other alternatives worth exploring.
Key Points

- Comfort & Convenience: Private vehicle with WiFi, air conditioning, and bilingual driver make for a smooth ride.
- All-in-One Ticketing: Ferry tickets are included, eliminating the need to purchase separately.
- Reliable Transit Timing: Schedules align with typical ferry operations, but check your flight times.
- Customer Service: A professional, bilingual driver greets you, making communication easier.
- Possible Reliability Issues: One review noted a failure to show up, so it’s worth considering reviews.
- Pricing: Priced at around $321 for up to 9 people, the cost could be reasonable for groups but high for solo travelers.
What to Expect from This Service

When you book this private transfer, you’re signing up for a service that combines ground transportation with ferry access—a seamless way to hop between the mainland and Isla Mujeres without multiple bookings or transfers.
The process is fairly straightforward: after confirming your reservation, a representative will greet you at the airport or your hotel, guiding you to a late-model, air-conditioned vehicle equipped with WiFi. The driver, who is bilingual, will ensure you’re comfortable and efficient in your transfer. You’ll then be transported directly to the Puerto Juárez ferry dock, where you can board your ferry to Isla Mujeres.
The ferry schedules are quite generous, with departures starting as early as 5:30 a.m. from Puerto Juárez and running until 11:30 p.m., with boats leaving Isla Mujeres back to the mainland as late as midnight. This flexibility is helpful if you have early flights or late arrivals, but it’s important to note that if your flight is outside these times, you might need to spend the night on the mainland.
Prefer personalized experiences? Here are other private options we've covered in Cancun
The Journey: From Cancun to Isla Mujeres
The ground transfer itself typically lasts between 30 minutes to an hour, depending on traffic and your starting point. You’ll be riding in a private vehicle, which means fewer stops, more comfort, and a personal touch. The inclusion of WiFi is a nice perk, especially if you want to catch up on messages or check your trip plans during the ride.
Once you arrive at the ferry dock, you’ll go straight to your pre-purchased ferry tickets. This saves you from lining up in the general queue, which can be a relief during busy periods. The ferry crossing itself is usually quick and easy, with departures spaced out throughout the day.
The Downsides and Considerations

While the service sounds ideal on paper, not all experiences are flawless. The lone review from Evelyn_S is a stark reminder: “They failed to show up and left us stranded. We had to engage another company at a much more expensive cost and delay.” This serious issue underscores the importance of choosing a service with verified reliability and perhaps having backup plans.
Another aspect to keep in mind is that this service does not include ground transportation within Isla Mujeres. Once you land on the island, you’ll need to arrange your own rides to your hotel or attractions. If you’re planning to explore extensively, this might be an extra expense and effort.
Lastly, while the inclusion of ferry tickets is convenient, it’s worth double-checking the ferry schedule to ensure your plans align. The schedules are fixed, so if your flights arrive or depart outside those times, you might need to adjust your plans or stay overnight.
Is This Transfer Right for You?

This private transfer service is best suited for travelers who value seamless, door-to-door service and are willing to pay a premium for comfort and convenience. Groups up to 9 people will find the per-person cost more reasonable, especially compared to booking separate taxis and ferry tickets.
If you’re a solo traveler or on a tighter budget, alternative options might save you money, but could involve more hassle. If you have early flights or late arrivals, this service offers flexible ferry departures, which is a big plus.
However, if you’re wary of reliability issues and prefer to keep your options open, it’s worth researching other providers or reading recent reviews for reassurance.
Practical Tips for Booking and Traveling

- Book in advance—this service is typically reserved about 8 days ahead, so plan early during peak season.
- Confirm your flight times and schedule your transfer accordingly to avoid missing your ferry or having to spend extra nights.
- Check recent reviews if possible—reliability seems to vary, and you want to avoid surprises.
- Have backup plans just in case your driver doesn’t show up; knowing other transportation options in advance can save you stress.
- Consider your arrival/departure schedule—if your flights are outside operating hours, this might not be the best fit.
- Ensure your group size fits within the 9-person limit to get the best value.
While in Cancun, here are other experiences we've covered
- Private Transfer from Cancun Airport to Chiquila
- Private Transfer (One Way) Cancun And Hotel Zone (1-8 Passengers)
- Cancun Airport Transfer to Ferry Puerto Juarez Cancun Roundtrip
- Cancun Airport to Playa del Carmen One-Way Private Transfer
- Cancun Airport Hotel Private Transfer by Minivan
- Cancun Airport CUN Arrival or Departure Transfer
The Sum Up

This private transfer with ferry tickets from Cancun to Isla Mujeres offers a comfortable, hassle-free way to start or end your island adventure. It’s especially appealing for groups or families who want to skip the queues and enjoy a smooth ride with WiFi and air conditioning. The inclusion of ferry tickets simplifies planning, and the flexible schedules help those with varied flight times.
However, the mixed reviews about reliability mean you should weigh whether this service aligns with your need for certainty. For travelers who prefer peace of mind and personalized service, it’s worth considering, especially if you’re traveling in a group or with lots of luggage.
If you’re comfortable with the potential risks and want a straightforward, convenient transfer to Isla Mujeres, this could be a good choice. Just keep an eye on recent customer feedback, and have a backup plan ready, so your trip remains as smooth as possible.
Private transfer R/T Apto-Isla Mujeres ferry dock-Apto With ferry tickets
“They failed to show up and left us stranded. We had to engage another company at a much more expensive cost and delay.. I would not recommend”
FAQs

Is this a private tour?
Yes, it’s a private service, so only your group will participate, providing a personalized experience.
Does the price include ground transportation in Isla Mujeres?
No, it only covers the transfer from Cancun to the ferry dock and the ferry tickets. You’ll need to arrange your own transportation once on the island.
Are ferry tickets included in the price?
Yes, ferry tickets are included, making it easier to plan without additional costs for the crossing.
What is the typical duration of the transfer?
The ground transfer generally takes between 30 minutes to an hour, depending on traffic and starting point.
Can I book this service if my flight is very early or very late?
It’s best if your flight times align with the ferry schedule. Flights outside the hours listed may require staying on the mainland overnight.
Is WiFi available during the transfer?
Yes, the vehicle is equipped with WiFi, allowing you to stay connected during your ride.
What should I do if my driver doesn’t show up?
Since there was a review mentioning a no-show, it’s wise to confirm your booking and contact the provider in advance to ensure reliability, and keep alternative transportation options in mind.
Can I cancel this booking?
Yes, you can cancel for free up to 24 hours before the scheduled start, and you’ll get a full refund.
Hopefully, this detailed look helps you decide whether this private transfer service fits your travel style. Safe travels and enjoy your trip to Cancun and Isla Mujeres!
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