If you’re planning a trip between Naples and Sorrento, chances are you’re looking for a transfer that’s smooth, reliable, and hassle-free. This private transfer service, offered by ManziTransfer, has been receiving quite a few positive reviews, and for good reason. It’s the kind of service that makes your journey feel like a small luxury — comfortable, safe, and personalized.
What really catches our eye is the consistent praise for the drivers’ professionalism and friendliness, plus the high standards of cleanliness and comfort in the Mercedes vans. We also appreciate the flexibility, with options for pick-up at airports, train stations, hotels, or even directly at the port. The main drawback? Occasional hiccups, like one review about late communication, remind us that things aren’t always perfect. This service seems well-suited for travelers who prioritize peace of mind, especially if you’re on a tight schedule or traveling with luggage.
Whether you’re a first-timer in the area or a seasoned visitor, if you want to avoid public transport chaos and enjoy a stress-free ride, this option could be a good fit. It’s especially handy for those who value direct, private rides over shared shuttles or taxis. Plus, the opportunity to request child seats makes it family-friendly if you’re traveling with little ones.
<- Key Points
- An honest look at the experience of this private transfer service
- How the service works
- Duration and timing
- Price point — is it worth it?
- Reviews — what travelers say
- When the experience falters
- Who is this transfer best suited for?
- The Sum Up
- Private Transfer from Naples to Sorrento or Vice Versa
- FAQs
- More Private Drivers in Sorrento
- More Private Tours in Sorrento
- More Tour Reviews in Sorrento
- More Sorrento experiences we've covered
- Reliable, punctual service: Drivers tend to arrive on time, offering peace of mind.
- Comfortable, safe transport: Modern Mercedes vans with air conditioning and space for eight make the ride pleasant.
- Personalized experience: Only your group participates, and drivers show genuine local knowledge.
- Flexible pick-up/drop-off points: Airport, hotel, station, port — all options available.
- Good value for the price: At around $107.76 per person, it’s a convenient way to travel comfortably.
- Mixed reviews highlight importance of communication: Some hiccups, like late responses, show that clear communication can make or break the experience.
An honest look at the experience of this private transfer service

When you’re traveling in Italy, especially around the Naples and Sorrento area, you want your transportation to be as seamless as possible. This private transfer service, run by ManziTransfer, offers a quick and private way to get between these two popular spots. It’s a service that appeals to those who appreciate comfort and safety, especially after a long flight or a tiring train ride.
Prefer personalized experiences? Here are other private options we've covered in Sorrento
How the service works
You can choose to be picked up either in Naples or Sorrento. The process is straightforward — you select your pick-up time and location, then wait for your driver to arrive. If you’re flying into Naples, you’ll be met at your arrivals area, and the driver will be holding a sign with your name, making it easy to spot them even after a long flight. The same goes for train stations, airports, or ports.
The vehicle itself is a modern Mercedes van that comfortably seats up to 8 passengers. It’s described as clean, spacious, and air-conditioned — the kind of vehicle that makes you feel like you’re traveling in a small luxury car rather than a cramped taxi. You’ll also find the driver friendly and knowledgeable, often sharing tips or local insights, which adds to the experience.
Duration and timing
The ride usually takes from about 30 minutes to 3 hours, depending on your pick-up or drop-off point. Most travelers book this service around 41 days in advance, which suggests it’s a popular choice among those who plan ahead. Since it’s private, you won’t share the ride with strangers, and that’s often worth the extra cost for many travelers.
Price point — is it worth it?
At roughly $107.76 per person, this transfer isn’t the cheapest option, but it’s generally seen as good value considering the comfort and convenience. For those traveling with family or in a group, splitting the cost might make it even more appealing. Plus, the peace of mind knowing exactly when and where you’ll be picked up makes this a stress-free choice, especially after a long journey.
Reviews — what travelers say
The reviews highlight a consistent theme: drivers are friendly, punctual, and professional. Many reviewers mention specific drivers like Francesco, Giuseppe, and Pippo, all of whom went above and beyond in terms of friendliness and local knowledge. One reviewer called Francesco “perfect,” noting his easy process and comfortable ride, while another pointed out Pippo’s skill navigating Italy’s sometimes chaotic traffic.
A common point of praise is the vehicle condition — “clean and air-conditioned,” “great music,” and “reliable.” Many travelers appreciated drivers waiting patiently, even if flights or trains were delayed. For instance, one review mentioned a driver who waited longer than expected after a train delay, which is the kind of extra service that makes a difference.
While in Sorrento, here are other experiences we've covered
- Capri Guided Boat Experience with Island Exploration and Transfer
- Amalfi & Positano Boat Experience with Free Time & Transfer
- Private Transfer from Sorrento to Naples
- Guided Day Hike on the Path of the Gods with Sorrento Transfer
- Private Tour of the Amalfi Coast from Sorrento with Driver
- Private Transfer to Naples
When the experience falters
The most notable downside mentioned in reviews is inconsistent communication. One traveler was left waiting for a late-night pickup and received a partial refund after extensive contact issues. Another reviewer reported a driver arriving 15 minutes late, which, while not ideal, seems to be an outlier in the overall positive feedback.
There was also a concerning review about an alleged unsafe ride and reckless driving. The company responded quickly, clarifying that all drivers are responsible, non-smoking, and wear seatbelts — which should reassure most travelers. Still, this highlights the importance of clear, reliable communication and trusting your driver’s professionalism.
Who is this transfer best suited for?
This private transfer is ideal for travelers who value comfort, safety, and punctuality. If you’re arriving in Naples after a long flight or train journey and want to avoid the unpredictability of public transport or shared shuttles, this is a solid choice. It also suits those traveling with luggage or family, especially given the availability of child seats upon request.
While it’s not a budget option, many find the convenience worth the price for a smooth start or end to their trip. It’s also a good pick if you’re arriving late or departing early, as the flexible booking allows for tailored pick-up times.
The Sum Up

This private transfer service between Naples and Sorrento offers a practical, comfortable way to travel in Italy’s bustling coastal region. The consistently positive reviews about punctuality, driver friendliness, and vehicle quality speak to its reliability — essential qualities for any traveler looking to avoid unnecessary stress.
The service’s strength lies in its personalized approach: private rides, flexible scheduling, and an emphasis on safety and comfort. While communication issues have been noted, they seem to be exceptions rather than the rule, and the company’s responsive attitude in addressing concerns is reassuring.
If you’re someone who appreciates a straightforward, hassle-free transfer with a touch of local insight, this service will likely meet your needs well. It’s perfect for those who want to start or end their day with peace of mind, especially in a region where traffic can be unpredictable and timing is everything.
Ultimately, this transfer is best suited for travelers who prioritize convenience and quality over the absolute lowest price. If you’re looking for a reliable, private ride with a friendly driver, you’ll find this service a worthwhile investment.
Private Transfer from Naples to Sorrento or Vice Versa
“Our driver, Francesco, was pleasant, friendly, and knowledgeable. The vehicle was clean and air-conditioned. I would definitely recommend this comp…”
FAQs

Is this transfer private?
Yes, it’s a private tour, so only your group will participate, ensuring a personalized and undisturbed ride.
Can I be picked up at the airport or train station?
Absolutely. The service offers pickup at airports, train stations, hotels, and ports, with drivers waiting with signs bearing your name.
Are child seats available?
Yes, child seats can be provided upon request, making it more convenient for families traveling with children.
What if my flight or train is delayed?
Most drivers are reported to be punctual, and some reviews mention drivers waiting patiently despite delays. It’s always best to inform the company about any changes.
What is the vehicle like?
The ride is in a clean, spacious Mercedes van with air conditioning, designed for maximum comfort and safety.
What should I consider before booking?
While the service generally receives high marks, communication issues have been reported, so make sure your contact details are correct and communicate clearly with the company if you have special requests.
Is there a cancellation policy?
Yes, you can cancel for free up to 24 hours in advance for a full refund, giving you peace of mind if your plans change.
In the end, this private transfer offers a dependable, comfortable option for those looking to make their Italy trip a little easier. If you want a stress-free start or finish to your day, it’s worth considering, especially given the positive experiences many travelers have shared.
More Private Drivers in Sorrento
- VIP Private Capri Dinner with Luxury Yacht Transfer & Aperitif
- Private Transfer Naples – Positano or Vice Versa
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- Sunset
- Private Transfer from Naples to Sorrento or Vice Versa
- VIP Private Capri Dinner with Luxury Yacht Transfer & Aperitif
- From Sorrento or Positano: Capri Island Private Boat Day Tour
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