Trip to Auschwitz-Birkenau with English guide

Discover an honest review of the Krakow Auschwitz-Birkenau tour with an expert guide. Learn what to expect, pros, cons, and tips for your visit.

Exploring the Auschwitz-Birkenau Tour from Krakow: A Practical Look

Visiting Auschwitz-Birkenau is a profound experience, and many travelers opt for guided tours to navigate the complex history and vast site. This particular tour, offered by VIP Poland, promises a flexible approach—giving visitors the freedom to spend as much time as they like at each camp, with an informative guide to provide context along the way. If you’re considering it, know that it’s a full-day trip that combines comfort, history, and a lot of reflection.

What we really like about this tour is the flexibility it offers—you’re not rushed through the exhibits or forced into a strict schedule. The guidebooks with detailed maps and explanations are a thoughtful addition, helping you understand the significance of what you’re seeing. Plus, the comfortable transportation and pickup service make the day easier to manage, especially if you’re coming from Krakow.

However, there are a few considerations to keep in mind. Some reviews point out inconsistent customer service and logistical hiccups, like late pickups or confusion around bookings. And because the tour is quite long, it might not be ideal for those with mobility issues or limited stamina. Still, for those who want an in-depth, self-paced experience, this trip could be a good fit.

This Auschwitz-Birkenau tour works best for travelers who value a more personal, unhurried visit, and are prepared for a serious day of reflection. If you’re looking for a guided experience that respects your pace and curiosity, it’s worth considering.

Key Points

  • Flexibility in Time: Spend as much time as you want at Auschwitz I and Birkenau, which is a rare feature among tours.
  • Informative Guides and Materials: Provided guidebooks include maps and details that enhance understanding.
  • Comfort and Convenience: Air-conditioned transport and pickup service reduce stress and logistical worries.
  • Mixed Reviews on Customer Service: Some travelers experienced delays or confusion, so managing expectations is wise.
  • Long Day with a Respectful Pace: The trip lasts about 9 hours, suitable for those prepared for a full day of sightseeing.
  • Not for Those with Walking Difficulties: The tour requires moderate physical activity; it’s not recommended for travelers with mobility issues.

The Breakdown of the Experience

Starting Point and Transportation

The tour kicks off in Krakow with a pickup service that aims to make your day smooth. You’ll travel in a comfortable, air-conditioned van for about 1.5 hours to Auschwitz-Birkenau. The ride is generally uneventful but provides a chance to settle in and prepare for the somber visit ahead.

Auschwitz I: The Main Concentration Camp

Once you arrive at Auschwitz I, you’ll step into what was once a prison and administrative center. The tour includes a route through the permanent exhibition housed in the original prisoners’ barracks. Here, you’ll see artifacts and exhibits that tell stories of those who were imprisoned there, with explanations that help frame the significance of each display.

What stands out here is the opportunity to explore at your own pace—you’re encouraged to take your time, which is appreciated by visitors seeking a meaningful experience. The guidebooks provided are detailed, including maps that help you navigate through the camp. According to some reviews, the explanations are informative, and the artifacts offer a tangible connection to the past.

Transition to Birkenau: The Larger Camp

After exploring Auschwitz I, you’ll move to Birkenau, which is about a 15-minute bus ride away. Birkenau is the site’s most expansive area, with remnants of barracks, the crematoriums, and the infamous unloading ramp still visible. You’ll spend around two hours here, walking through the open fields where so much tragedy took place.

Many reviews highlight how powerful this part of the visit is, given the scale of the camp and its preservation. You’ll see the remains of the structures and the vastness of the site, which helps convey the enormity of what occurred there. The guide will point out features such as the unloading ramp, emphasizing the historical context.

The Experience and Reflection

While the tour’s structure allows for a self-paced exploration, the emotional weight of the site is heavy. Several travelers comment on the importance of allowing enough time to absorb the atmosphere fully. One review notes that the experience was “marvelous” and that guides provided clear, patient explanations, making the visit both educational and respectful.

Food and Midpoint Breaks

Interestingly, one reviewer mentions that the driver takes you to a restaurant between the two sites, and that the food was delicious, with some suggesting it could be improved by skipping the restaurant for quicker service. It’s a nice touch that breaks up the day, but for those eager to maximize their time at the camps, you might prefer a quick snack instead.

Overall Practicalities

The tour is priced at around $138 per person, which includes admission tickets and transportation. Considering the length of the day, the personalized approach, and the detailed guidebooks, many find the price reasonable, especially when compared to more rigid, group-led tours.

However, some reviews mention logistical hiccups—late pickups, miscommunications, or unanticipated delays—so being patient and flexible is key. The maximum group size is 50, which is manageable for a tour of this nature, but keep in mind that some days might be busier than others.

Who Would Benefit Most?

This tour is ideal if you’re looking for a more personalized, flexible visit and are comfortable spending a good part of the day at a significant historical site. It’s suitable for those who want time to reflect, read, and absorb at their own pace, rather than a rushed, guided walkthrough.

If you’re traveling with limited mobility or prefer shorter visits, this might not be the best choice. Also, if you dislike the idea of a lengthy day or are prone to logistical frustrations, you might want to consider other options.

Final Thoughts

This Auschwitz-Birkenau tour offers a respectful, self-managed experience that emphasizes personal reflection. The ability to spend as much time as you want exploring the camps, combined with detailed guides and comfortable transport, makes it appealing for travelers who want a deeper connection with the site.

That said, the mixed reviews about customer service and logistics are worth considering. If you’re someone who can be flexible and patient, you’ll probably appreciate the opportunity to experience Auschwitz and Birkenau without feeling rushed. It’s a tour that respects the gravity of its subject matter, providing space for contemplation and understanding.

Ultimately, this experience suits those who want a meaningful, unhurried visit and are prepared for a full day of sightseeing. If that sounds like your kind of trip, it’s a worthwhile addition to your Krakow itinerary.

✨ Book This Experience

Trip to Auschwitz-Birkenau with English guide



3.0

(14 reviews)

“Do not book, worst tour ever tour was not described right and when got clarification form the direct tour operator they would not cancel or refund …”

— Jenny W, Jun 2025

FAQ

Is this tour suitable for travelers with walking problems?
Not really. The tour involves moderate physical activity, and some parts of the camp aren’t wheelchair accessible. It’s best for those who are reasonably mobile.

Does the tour include transportation from Krakow?
Yes, pickup is offered, and you’ll travel in a comfortable, air-conditioned van. The journey takes about 1.5 hours each way.

Can I spend more time at Auschwitz I and Birkenau?
Absolutely. The tour’s unique feature is that you can spend as much time as you wish at each site, with guidebooks to help you navigate and interpret the exhibits.

What’s the meal situation during the tour?
A driver will take you to a restaurant between sites, where you can buy lunch. Some travelers found the food delicious, but others think a quick snack might be better if you’re eager to maximize your time.

Is the tour family-friendly?
While not specifically aimed at families, older children and teens with an interest in history generally handle the visit well. Keep in mind the emotional weight of the site.

How long does the whole tour last?
The entire experience is approximately 9 hours, including travel, visits, and breaks.

Are tickets included?
Yes, the price includes admission to both Auschwitz I and Birkenau.

What’s the group size?
The tour can have up to 50 travelers, which is reasonable but may mean some waiting during busy times.

How is the customer service?
Mixed reviews suggest some travelers experienced delays or logistical issues, but others appreciated the helpfulness of the driver and guide.

If you’re seeking a flexible, reflective experience with the option to take your time, this tour could be a meaningful part of your trip. Just go in with open expectations and patience, and you’ll likely find it a valuable, if intense, journey.